Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- SKU:
- 6417768
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
Good fridge just has some quirks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge but it is very hard to clean one of the shelves. liquids tend to get stuck underneath the glass. Also the refillable pitcher leaks really bad while pouring.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We strive to provide you with an improved experience compared to what you currently have with your fridge. Let's help you achieve that.
Here are steps to take to remove and clean the shelves of your fridge easily and how to rectify the leak on the refillable pitcher. Please click the link and hyperlinks and watch the instructional video for tips.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Leaks from the Autofill water pitcher:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-autofill-water-pitcher
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146668882, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Water pitcher
AWJ
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG...I just LOVE my refrigerator. I love the color, black stainless steel. I love the autofill water in door and the ice maker in the freezer.
I would recommend this to a friend Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handles were supplied separately with the Refrigerator. Installer could not install the handles as it was supplied with the wrong hardware/screws. I have to go to the bestBuy store to get the replacement handles and hardware/Screws.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
- Pros mentioned:Water pitcher
Samsung Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the water pitcher in the door. The only draw back is the ice maker does take a little while to make ice. By the time you wake up in the morning you will have plenty of ice.
I would recommend this to a friend - Pros mentioned:Water pitcher
We really like this fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features. We really like the removable water picture that is inside the door that automatically refills. The ice maker works great. The refrigerator is quiet.
I would recommend this to a friend - Pros mentioned:Water pitcher
Simple and nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size. Controls are on the inside, keeping them out of reach of kids. My favorite is the auto refill water pitcher on the door. Fills right up never on empty.
I would recommend this to a friend Great not having ice maker in door.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the looks and style of this refrigerator, especially the auto fill water pitcher. The stainless steel doesn’t show fingerprints like my older one.
I would recommend this to a friend- Pros mentioned:Space
Would purchase again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this fridge. Lots of storage space. Only thing that can be better is the noise/ringing it makes but it’s very faint
I would recommend this to a friend Sorry
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales pitches on Samsung website sounded good, but reality was different after using. How to clean inside was very complicated and water dispenser stop functioning within a year. I thought I research too well for the item we will use for good 10 years? But Regretted to chose this item. We don’t buy refrigerator so often. I don’t know what to trust any more.
No, I would not recommend this to a friend- Cons mentioned:Door
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent fridge but for the price youd expect better quality, you can hear it leak air and the plastic door liner inside where scuffed from the manufacturer, and the door doesn’t close quiet smooth
No, I would not recommend this to a friend - Pros mentioned:Capacity
So far so good!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the space and compartments of this refrigerator. It is a tad bit tough to open the left side door but that’s the design. Freezer has tons of space.
I would recommend this to a friend - Pros mentioned:Water pitcher
Solid Unit and Value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An upgrade from a single door fridge we used to own. I really enjoy the water pitcher and ice tray in this unit. It is the best bang for the buck!
I would recommend this to a friend - Pros mentioned:Water pitcher
Built in pitcher is life changing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has been great so far. We love the built in pitcher! It’s just easier and cleaner than having a water dispenser on the outside.
I would recommend this to a friend - Pros mentioned:Water pitcher
Nice Frige
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying this Refrigerator. I love the auto fill pitcher. In my opinion it's much better than the dispenser. Great unit all around.
I would recommend this to a friend - Pros mentioned:Space
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is arranged to have the most awesome space for fresh and frozen food. It is easy to find everything both frozen and fresh.
I would recommend this to a friend Doomed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice fridge with basic functionalities. However, the fridge died within 2 months of use. Samsung is great that they offer to replace it right away because they could t replace it.
I would recommend this to a friendBrand response from Samsung
Posted .Hello RandyG,
Thank you for choosing Samsung for your refrigerator needs. We are saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
- Pros mentioned:Water pitcher
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Perfect sz for my 5 family home. Icemaker inside the freezer so no messy running water and prints on door. And love the waterfill
I would recommend this to a friend Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good choice, I made the right decision on getting this refrigerator
I would recommend this to a friendLooks nice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the functionality and design. Ice maker went out after maybe 6 months.
I would recommend this to a friend- Pros mentioned:Water pitcher
Great fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! There is a lot of fridge space and the bottom freezer drawer holds a ton. The in-door water pitcher is a great bonus
I would recommend this to a friend