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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2197 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,197 reviews
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. Love the water pitcher inside the door which refills everytime you use it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been loving the soace this frigde gives and all its features really love it because it makes it easy to organize.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jussthathope, I want to congratulate you on your new Samsung Refrigerator purchase and appreciate you taking the time to share your customer feedback. We are happy to see that you are enjoying your new machine and all the space it has to offer. We welcome you and your family to our and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    enjoying new product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all i am enjoying my new refrigator enjoy the larger size and the french doors.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    No more Samsung appliances

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead in 18 months, warranty expired of course. I'll stick with the small electronics.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RichardM,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator!! So spacious and it complements my kitchen well!! Love it! Has everything we need!

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Especially since it makes its own water inside the refrigerator that’s my favorite part

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mrs. Chen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a capacity of 28 cu. ft. You can store lots of food inside, this is the very reason I bought it.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    DOOR DOESN'T CLOSE PROPERLY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's annoying about this refrigerator... is you have to close the left door first otherwise, it smashes into the right door. Bad design. Other than that.. it works fine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. We welcome you to our family and are glad we are you newest addition to your kitchen. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Water pitcher

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the built in water pitcher, the fridge overall has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the water pitcher infusion and ice maker in the freezer drawer...

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 4 out of 5 stars

    Samsung black stainless refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great so far. Absolutely love the water pitcher in the door option. Always have cold, filtered water and no mess. Freezer is very organized and well lit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Samsung and the ease of the programming it to the settings I desire.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge is great, ice maker not

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator except for the ice maker. If your ice bin even gets half full you’ll be losing ice cubes underneath the unit every you open and close the freezer. If not for the ice maker this gets a 5 star review.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Refrigerator ice maker. I would love the opportunity to chat and see how we can help in this situation. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143065817. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was everything I asked for. We hope to get many more years of this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge. It’s bright and spacious. I am giving 4 stars because the pitcher is leaking while pouring the water.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space, Love the water dispenser inside, Super cool feature got it cold and ready to use in record time.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, one month, this has been a great purchase. Plenty of room. Upgrade from our last fridge

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space, and especially love the automatically filled water jug in the door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Refrigerator.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large purchases have large expectations. Samsung has hit another homerun. One truly unexpected surprise - the water produced from the filter is pure. There is not a hint of filtration taste, additive taste or faucet/tap water taste. Every time I pour a glass, I am compelled to look at the glass in wonderment. I will stock up on filters, just in case any design or product changes are on the drawing board (don't fix it because it isn't broken).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge - water pitcher is glitchy but good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product over all. Even cooling, large freezer is much bigger than appears. The water filter pitcher was the reason we purchased. It does fail quite often as many online reviews show. It must be completely dry on the top and bottom and you need to clean the area often to ensure it keeps filling. The pitcher itself leaks every time we pour it, and plumbers tape has helped a bit on the seal.

    I would recommend this to a friend