Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- |
- SKU:
- 6417768
Customer reviews
Rating 4.6 out of 5 stars with 2197 reviews
(2,197 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge! It's spacious and makes plenty of ice and the water jug is awesome.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Very nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and size of this unit but I do have trouble with the water dispenser sometimes. It doesn’t always fill up.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
amazing fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome must have great design fridge love it don't know what else to say. great for the price
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Spacious fridge with useful autofill pitcher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lots of space inside. Looks elegant. AutoFill pitcher is of great use.
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Love the pitcher of water that’s in the door. Gives it a clean look
I would recommend this to a friendBrand response from Samsung
Posted .HI there James, congratulations on your new spacious Samsung Refrigerator. I am so thrilled you are enjoying your unit. We are thankful you are a part of our Samsung community. ^Brad
Rated 5 out of 5 stars
Love It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it! Style and design, function and good looks!
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this one much better than the one with the ice/water dispenser on the outside of the door. Much bigger than the side by side as well.
I would recommend this to a friend - Cons mentioned:Door
Rated 4 out of 5 stars
Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it!!!! I just have to be careful when closing the front doors. One should open one at a time or they bump into each other
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Updateappliancesgal, I am so glad you are loving your Samsung Refrigerator. I appreciate your feedback and look forward to telling our design team about it. Thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The self filling water pitcher is fantastic. Am happy on just that alone
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. It’s good looking, quiet and efficient. Got a great deal too. Outstanding service in store from start to finish!
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and plenty of space. Also the Autofill Water Pitcher is amazing. Love the Samsung line!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Great appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is amazing. Having a pitcher full at all times is awesome.
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Awesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great storage and love the automatic water pitcher
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Loving it..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it, all the extra room is very convenient. The water and ice dispenser are great!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge.. can easy be fitted with 5gal water bottle. I am in well water.
I would recommend this to a friend Rated 3 out of 5 stars
Great refrigerator faulty handle
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great except for the bottom handle, falls off all the time. Gets loose quickly
I would recommend this to a friend- Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the French doors and water pitcher. Nicest fridge I’ve ever had
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Samsung 28
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator; we really like the auto-fill water pitcher.
I would recommend this to a friend Rated 1 out of 5 stars
Buyer Beware!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped cooling and freezer went first before 1 yr warranty. Samsung asked for proof of purchase date, pictures and information about once a week before agreeing to replace. Almost 2 months and still no fridge. Replacement is different as they dont make this model anymore. Truck to deliver. No installation included. Samsug customer service is terrible. They claimed no one in my area authorized to repair. Good luck with any warranty under Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JanetR,
We understand how you feel about your overall experience with the refrigerator.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Excellent buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is product with a large capacity, the internal water jug is very versatile.
I would recommend this to a friend


















