Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- SKU:
- 6417768
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Our family loves it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very spacious inside. Works great. Love the look.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there LOVEIT, I am glad you are enjoying your new spacious Samsung Refrigerator. I appreciate you reviewing your unit. We thank you for being a part of our community and choosing Samsung in your home. ^Brad
Three deliveries made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first fridge was delivered with a dent in it. The second also had a dent in it. It was till the 3rd time that I got my fridge damage free!
No, I would not recommend this to a friend- Pros mentioned:Space
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, easy, clean, no finger prints, big space!
I would recommend this to a friend - Pros mentioned:Water pitcher
love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the water pitcher feature on this refrigerator.
I would recommend this to a friend Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is great! Insane amount of room in the refrigerator and enough room in the freezer. Same width as my last refrigerator, but much more room internally for food. Live that it will hold gallon containers in the door storage to save shelf space. Little kids still can leave finger prints in the black stainless, but easily remove.
I would recommend this to a friend- Pros mentioned:Size
Samsung fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new fridge. Lots of room and adjustable shelves.
I would recommend this to a friend This is a great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were worried about space with this one because we have a wall next to it on the left. The door opens just fine with the 38” space we have. Just far enough to get the drawers open and out. We LOVE the auto fill water pitcher. No issues with leaking that previous reviewers complained about. Seems as though they resolved the problem.
I would recommend this to a friend- Pros mentioned:Capacity
Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, plenty of room. Fast filling pitcher.
I would recommend this to a friend Love this samsung fridge !
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutley love this fridge the best part is the auto fill water pitcher ! This fridge is great because with kids they like tonpush buttins this dosent have that its kid friendly use the filter pitcher for fresh cold water and the frezzer has a ice drawer in bottom !
I would recommend this to a friend- Pros mentioned:Water pitcher
Great so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far! The water pitcher is my favorite feature!
I would recommend this to a friend - Pros mentioned:Size
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice fridge got it on Black Friday. Has everything we needed!
I would recommend this to a friend - Pros mentioned:Water pitcher
French door feidfe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geat fridge. Very funcrional Love rhe water dispenser.
I would recommend this to a friend - Pros mentioned:Space
Frig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great frigerator! It has a lot of space instead and pull out drawers!
I would recommend this to a friend - Pros mentioned:Capacity
Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the large capacity. It appears to be built with quality and attention to detail
I would recommend this to a friend - Pros mentioned:Water pitcher
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge especially the built in water pitcher
I would recommend this to a friend Nice frig.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We put in the garage for a spare refrigerator. Very good quality, easy to use and set up.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Patrick, I want to congratulate you on your new Samsung Refrigerator and thank you for sharing your detailed feedback. We are so glad that you are happy with your new machine. We want to welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Space
Lots of Space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting used to it. Has all the space we need Looks good and matches our appliances
I would recommend this to a friend - Pros mentioned:Water pitcher
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! The built in water pitcher is the best!
I would recommend this to a friend Horrible installation service!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience of all time with an appliance installation service. Ordered the fridge a month back and after 3 failed installation attempts, we have to finally returned without even unpacking. At the 1st attempt, the installation tech said there was some minor plumbing work required so they left the fridge in the garage and asked to reschedule once the plumbing work is done. We checked with the plumber they said the work is not required and that we should just connect the water line on our own rather than spending $1000 which BestBuy was asking. So we rescheduled the appointment to only move the fridge from the garage to the kitchen without a water line connection. 2nd attempt was a no show without any notice or follow-up to reschedule. I had to call to reschedule the appointment. For 3rd attempt, the tech showed and said he will not disconnect the current fridge which was part of the current order. Finally got tired of waiting and just canceled the order. This is the last appliance purchase from BestBuy. Luckily our current fridge was working so there was no major impact on day to day use. For those who are looking for an urgent replacement, I would recommend you to think twice. Recommend BestBuy to add a zero star option. Going from Elite customer to Non-customer.
No, I would not recommend this to a friendRefrigerator problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't get a owner manual, the refrigerator kept popping the GFI outlets.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your insight, Jagjr. Let's get the information you need.
We at Samsung try to minimize our carbon footprint and help promote environmental awareness; by not printing out the manual and promoting the online manual. Our small steps will make a huge impact.
Here is a copy of the online manual.
https://downloadcenter.samsung.com/content/UM/202007/20200721031931478/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR_USA.pdf
If your refrigerator is tripped, reset the GFCI plug. If the refrigerator continues to trip the GFCI outlet, use a non-GFCI outlet. Please check this link for details.
Refrigerator has no power
https://www.samsung.com/us/support/troubleshooting/TSG01109708/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145555136) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille