Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- |
- SKU:
- 6417768
Customer reviews
Rating 4.6 out of 5 stars with 2197 reviews
(2,197 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice frig.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We put in the garage for a spare refrigerator. Very good quality, easy to use and set up.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Patrick, I want to congratulate you on your new Samsung Refrigerator and thank you for sharing your detailed feedback. We are so glad that you are happy with your new machine. We want to welcome you to our family and thank you for choosing Samsung. ^Brad
Rated 3 out of 5 stars
Kid friendly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is wonderful after 3 replacements
I would recommend this to a friend- Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! The built in water pitcher is the best!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
perfect for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect refrigerator for us as we wanted one with no ice delivery thru the door. There is an internal ice maker which was fine for us. The water delivery is into an internal Picher which works for us as well. The size and look is perfect for us in our kitchen as well.
I would recommend this to a friendRated 1 out of 5 stars
Horrible installation service!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience of all time with an appliance installation service. Ordered the fridge a month back and after 3 failed installation attempts, we have to finally returned without even unpacking. At the 1st attempt, the installation tech said there was some minor plumbing work required so they left the fridge in the garage and asked to reschedule once the plumbing work is done. We checked with the plumber they said the work is not required and that we should just connect the water line on our own rather than spending $1000 which BestBuy was asking. So we rescheduled the appointment to only move the fridge from the garage to the kitchen without a water line connection. 2nd attempt was a no show without any notice or follow-up to reschedule. I had to call to reschedule the appointment. For 3rd attempt, the tech showed and said he will not disconnect the current fridge which was part of the current order. Finally got tired of waiting and just canceled the order. This is the last appliance purchase from BestBuy. Luckily our current fridge was working so there was no major impact on day to day use. For those who are looking for an urgent replacement, I would recommend you to think twice. Recommend BestBuy to add a zero star option. Going from Elite customer to Non-customer.
No, I would not recommend this to a friendRated 5 out of 5 stars
New Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty early in ownership for a review but so far so good. Love the auto fill water pitcher. Ice maker is significant improvement over last refrigerator which had ice/water dispenser on exterior door. Hopefully, it will work for at least 10 years.
I would recommend this to a friend- Pros mentioned:Water pitcher
Rated 5 out of 5 stars
Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have had it about a month and love the pitcher in the door
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Samsung refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this product. Very easy to use and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator, but didn’t like the fact that the company that was supposed to install my water came and then said they weren’t allowed to crawl under the house and install the water line per there company and just left without saying anything.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the large capacity and the finishes matches the rest of my appliances
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Doesn’t power up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this fridge 14 months and it quit working. Does not power on. Lost a fridge and freezer full of food.
No, I would not recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Black stainless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator very spacious love the black stainless
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 4 out of 5 stars
Samsung Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works well, water dispenser works well, not enough shelf space in doors
I would recommend this to a friend Rated 4 out of 5 stars
Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part I like the refrigerator, there are a few things that need improving. The finger resistance is not really resistant at least for my sons fingers. Second the water picture on the inside of the door (like that concept) if you don’t sturdily insert it it won’t refill, and lastly the bottom drawer tends to twists just a little going back in so it shuts unevenly.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there JLynn, I am glad you are liking your Samsung Refrigerator. I would like to forward your ideas to our design team so that we can improve in the future. Thank you for your feedback and for choosing to be a part of our Samsung Family. ^Brad
- Pros mentioned:Capacity
Rated 5 out of 5 stars
So far, so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the capacity, lighting (even fill throughout).
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Very attractive and functional refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a fantastic purchase and more room than expected
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. There is plenty of room for tall containers in both doors and the shelves are movable. I love the built-in thermometer for fridge and freezer, Very happy with the install people and customer support. Highly recommended.
I would recommend this to a friend- Pros mentioned:Water pitcher
Rated 4 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works well, love the inside water pitcher & ice maker
I would recommend this to a friend Rated 5 out of 5 stars
Great Fridge, the pitcher is wonderful!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. I'm not going to lie, I really wanted to have the water on the outside, but after a week I love the pitcher. You always have a good amount of very cold water and can fill up 32 oz mugs in under 5 seconds. Great unit!
I would recommend this to a friendRated 3 out of 5 stars
LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.prone to form condensate and water collect at the bottom.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with condensation inside your Samsung Refrigerator. I have some information to provide that will resolve this issue. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001891/
Thank you for choosing Samsung. ^Brad


















