Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- |
- SKU:
- 6417768
Customer reviews
Rating 4.6 out of 5 stars with 2197 reviews
(2,197 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Fridge samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge but freezer barley pulles open to put your food. Plastic bottom of freezer pieces broke off bottom first day.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this refrigerator is exactly what I wanted--roomy shelves, great door-storage, an easy-to-arrange freezer. And no problems with temperatures. Kept in the garage, its interior lights are a great help--no need to hit the garage switch for any additional ight.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Dolores2, we really appreciate you detailed review on your Samsung Refrigerator. We are happy that you are loving your new machine and welcome you to our community. Thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Water pitcher
Rated 4 out of 5 stars
Great features
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! We love the pitcher in the fridge door for water.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there BB4L, congratulations on your new Samsung Refrigerator. I appreciate you taking the time to share your feedback with us. We thank you for choosing Samsung and we welcome you to our community. ^Brad
Rated 4 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. The features are easy to use. The auto fill pitcher is awesome
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Large capacity plus filtered water and ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a spacious Refrigerator. We needed one that held a lot of food storage but still gave us filtered water and ice! I like the clean appearance of the French doors rather than having the water and ice on the outside.
I would recommend this to a friendRated 2 out of 5 stars
Not happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to have better removable glass trays on top of bottom drawers. I had tea leak out onto the top of trays and the tea was in the drawers and underneath the glass shelves. It was awful trying to remove trays to clean. No common sense in design. Should be alot easier to remove for cleaning. Also needs availability to make shelves taller for taller items. Not happy with purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with removing your shelf in your Samsung Refrigerator. I located some helpful information that will help. See link below:
https://www.samsung.com/us/support/answer/ANS00063107/
Thank you for choosing Samsung. ^Brad
Rated 4 out of 5 stars
Great refrigerator bad deliver service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Working perfectly. My only complaint is when the delivery drivers dropped off the refrigerator, that is exactly what they did. They got the refrigerator in the house but didnt take the wrapping off or plug the refrigerator up or put the shelves up in the refrigerator. The refrigerator is great though.
I would recommend this to a friendRated 1 out of 5 stars
Terrible Samsung , doesn’t keep food from spoiling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why did I buy Samsung after all the issues? Less than a yr and it doesn’t keeep things cold. Now I’m past return. Government needs to start a recall against these terrible appliances. It’s known but nothing is happening..
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
new fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice size for our family , just what we expected and wanted.
I would recommend this to a friend - Pros mentioned:Water pitcher
Rated 4 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Love the auto fill water pitcher . Fits nicely
I would recommend this to a friend Rated 4 out of 5 stars
Okay, but not the best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge cools and does what it’s supposed to. However, occasionally it makes a buzzing sound when the motor runs. Also, I don’t like the drawer design in the freezer. Either the 2 drawers open simultaneously or the bottom drawer opens and ice falls from the top to the bottom drawer. It’s a pain.
No, I would not recommend this to a friend- Pros mentioned:Water pitcher
Rated 4 out of 5 stars
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love this fridge, specially the water pitcher!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Nina, congratulations on your new Samsung Refrigerator and thank you for taking the time out of your day to share your feedback. We are glad to see you are having a great experience and welcome you to our family. We thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Incredible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a great experience with the Outlet store near us. We looked at everything , didn't see what we were looking for. Asked a young man if they had any, and he pulled one from the back ! Just what we were looking for, and a AWESOME DEAL
I would recommend this to a friendRated 4 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works greats, easy to use holds stuff, keeps it cold.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Nathan, congratulations on your new Samsung Refrigerator and really appreciate you sharing your review. We are excited to hear that you are enjoying your new machine. We welcome you to our Samsung family. ^Brad
Rated 5 out of 5 stars
The Cheese Drawer!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a floor stock discount buy, and ADORE it. It arrived with a few dents and some handle hardware missing but it was worth the savings. We didn't hook up the water/ice elements, but it's still working fabulously
I would recommend this to a friend- Pros mentioned:Space
Rated 4 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very spacious and kid friendly.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Mickey, I am glad to see you are happy with your new Samsung Refrigerator. We appreciate your feedback and are glad to have you a part of the Samsung team. ^Brad
Rated 5 out of 5 stars
Spacious fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! It has plenty of shelf space, two low profile drawers for cans and containers that clutter regular shelves, and a low profile extra wide drawer for bottles or pizza. The freezer has two big deep drawers too !
I would recommend this to a friendRated 3 out of 5 stars
Kevin
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was fine but the water dispenser leaks.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Kevin, I see that you are having issues with your water dispenser leaking on your Samsung Refrigerator and understand how much of a hinderance this can be. I would like to offer some help in getting this resolved. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
If you issue is not resolve, reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143430344. We thank you for choosing Samsung in your home. ^Brad
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. Super quite. The only thing is the AutoFill pitcher doesn't always autofill like it is supposed to. Sometimes I have to push the button to get the water to flow again. Other than that I have had no issues.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there John, I appreciate you taking the time to share your love for your new Samsung Refrigerator with us. I am glad to hear you are loving the unit, especially how quiet it is. We thank you for choosing Samsung and being a part of our family. ^Brad
Rated 3 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly staff. Bought a Samsung French door refrigerator with ice maker. Delivered on timr
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. We thank you for review and great choice in your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad


















