Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- |
- SKU:
- 6417768
Customer reviews
Rating 4.6 out of 5 stars with 2197 reviews
(2,197 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great icebox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this icebox is nice from the looks to the functionality. Definitely have no regrets buying it. Another good product made by Samsung.
I would recommend this to a friendRated 4 out of 5 stars
Pretty good, but could have a more "well made"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice refrigerator...could be a little more "well made" inside, the freezer section seems a bit "cheap" (like the ice cube container, and the freezer drawer itself.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Big step up from my old fridge! The set up was easy and just connected the waterline up and after 12 hours we had ice along with filtered water!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. With the ice maker in the freezer, seems like there is so much more room in the fridge. Haven’t had any issues with it, and hopefully it stays that way.
I would recommend this to a friendRated 5 out of 5 stars
black stainless samsung fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was the cheapest nicest fridge I have ever purchased lol its perfectly matched with the other samsung black stainless I have
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, I have been very impressed with the two Samsung products that I have purchased recently, top notch, I love my new fridge.
I would recommend this to a friendRated 5 out of 5 stars
Good investment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new fridge, i was hesitant. So far its been great. Only issue is the ice maker is set up weird. Ice fills up but the way its designed it falls behind the drawers.
I would recommend this to a friendRated 5 out of 5 stars
Great frig!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the inside water system with the pitcher filled up magically!! Would recommend this appliance to anyone!! No issues at alllll!!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Water pitcher
Rated 1 out of 5 stars
Keeps blowing every outlet in the kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge and had it delivered. I plugged the fridge in, and it blew the GFCI outlet repeatedly. I tried every outlet in the kitchen and not a single one was able to keep the fridges power on. GFCI, non GFCI, it didn’t matter. So, I thought it was the power to the kitchen and had an electrician come and take a peek. He couldn’t find anything wrong. I had Best Buy replace the fridge with a new replacement of the same fridge. Plugged it in, same exact problem. The guy hadn’t even finished pulling the plastic off and hooking up the water line before it powered off. So needless to say I just returned the entire thing. I bought a GE and have not had a problem. This fridge is garbage. Which is a shame because it was a beautiful fridge and had some cool features like the water pitcher. Unfortunately I could not keep it powered on.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Reference Ticket number: 1144683692
-Trisha-
Rated 3 out of 5 stars
Good but i think we got a lemon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is a nice looking addition to our house, but starting with the first week it began having problems - top lights not on, incorrect temp settings, and not cooling (compressor and fan not running), heating up. After talking with Samsung several times since this is under a manufacturer's warranty, they offered to give me Best Buy store credit for the unit. I really like the unit and hopefully I just got a lemon this first time. When it runs properly, it's awesome. There are no repair centers in this entire Las Cruces area (or anywhere in this part of the country), hence Samsung giving me full store credit.
I would recommend this to a friendRated 2 out of 5 stars
Nope
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 yr and 3 months and a minimum of $600 to get it repaired (this doesn't include labor). Apparently the main board has gone bad. 1 yr and 3 months.
No, I would not recommend this to a friendRated 5 out of 5 stars
Mr
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge we have hade in a long time great functionality only down fall is no water shut off in front of unit to change filters
I would recommend this to a friendRated 5 out of 5 stars
Clean front.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice and water at last. Two key features I was looking for that did not come on the outside of the fridge. Overall an excellent buy.
I would recommend this to a friendRated 4 out of 5 stars
Second one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clear shelves on the door. Inside shelves are not very adjustable. Had to put half gallon milk sideways but they do fit. This is almost identical to our previous Samsun refrigerator just a little bigger.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Replacement, We are glad to see you are liking your new Samsung Refrigerator and appreciate your review. We are happy to see you like the machine and welcome you to our Samsung family. ^Brad
Rated 5 out of 5 stars
Sensible Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that there are no water dispenser and ice maker inside the door that takes up square feet space in the refrigerator section.
I would recommend this to a friendRated 5 out of 5 stars
BUYING A NEW REFRIG.NEW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.YOUR DELEVERY PEOPLE WERE TERILBLE. DID NOT CALL WHEN THEY WERE COMMING & DID NOT LISTEN TO ME AT ALL. WERE VERY ROUGH WITH MY REFRIGERATOR & RUDE.
I would recommend this to a friendRated 5 out of 5 stars
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had this refrigerator a short time but so far it has been fine. The temps in the fridge and freezer were checked and were right on. Lots of room.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. The built in water jug is really neat and doesnt take up all the room in the door like the traditional water dispenser/ice maker
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service at Best Buy store and very fast in and out with no problem. Plus the drop off guys were really helpful and patient by answering my questions.
I would recommend this to a friendRated 4 out of 5 stars
Great looking fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom freezer is awkward to use. Could use more organizing bins. May just take getting used too. The interior door water pitcher is better than in door exterior models.
I would recommend this to a friend


















