Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- SKU:
- 6417768
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
Would not buy again!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the worst “fingerprint resistant” refrigerator ever! It’s worse than ones I have had that didn’t claim to be “fingerprint resistant”. The refillable water pitcher is nice but leaks when pouring so have to pour over sink which is very inconvenient. I have to look up to see how to clean underneath the glass above the Crisper drawers bc any spill get underneath the glass due the poor seal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We all know a working autofill pitcher is needed to enjoy a glass of water, StephanieK. Let's go ahead and check what caused the leak.
Upon checking to prevent the water pitcher from spilling over or leaking, make sure the sealed mouth is properly inserted.
Please check this link to your user manual for details. Turn to page 46.
The AutoFill water pitcher will stop filling if it detects a leak, and will make the icon on the panel blink until the issue is resolved. Please check this link for details.
Leaks from the Autofill water pitcher
https://www.samsung.com/us/support/troubleshooting/TSG01206863/
The Auto Water Fill feature on select Samsung fridges lets you add flavor to your water with fruit infusions or even brew cold iced tea in your refrigerator. Please check this link for details.
Automatically fill your water pitcher in your Samsung fridge
https://www.samsung.com/us/support/answer/ANS00062328/
For the fridge's exterior, use a stainless cleaner, polish, or soft cloth, and always wipe in the grain direction. Never use abrasive cleaning products, as this could scratch the fridge's finish.
Please watch these videos for some tips and guides.
How to clean your Samsung refrigerator | Samsung US
https://www.youtube.com/watch?v=Gw_NOk1rLAY
How to deep clean your Samsung refrigerator | Samsung US
https://www.youtube.com/watch?v=vWp2bnE3uhQ
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145554591) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is great. Works exactly how it was designed to with it being an open box purchase. I advise to buy open box.
I would recommend this to a friendWater Pitcher Drips
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator over is great, automatic ice maker, water pitcher. I would rate 10/10 but, the water pitcher it self drips and pouring water we pay souch for a poor water pitcher design.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Atomchips! Thank you for taking the time to leave your feedback regarding your unit's leaking water. I know it must be frustrating and I would like to provide a link to rectify the leaking concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-autofill-water-pitcher)
Thank you for choosing Samsung.^Nic
Good Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited for a month to evaluate the refrigerator. It is working beautifully. No problems till now.
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for the refrigerator. It is working great. Love not having the ice and water in the door. It is a big waste of space.
I would recommend this to a friendNone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the item for my house in Honduras and it was delivery safely. Very satisfy with guality
I would recommend this to a friendGood score!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and service! The fridge is very large with storage and the installation was a breeze.
I would recommend this to a friendBest Buy - Found Very Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fridge got damaged shipment and replaced with new one. All other things were very good. No much promotion offer has been given. Good Service and found quick action.
I would recommend this to a friendMister
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good look , good performance good cooling Have a jug inside which automatically filled and cool water
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product - Love it! Everything is as discribed BUT a lil expensive - VERY limited choice and supply...
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pain figuring out how to change the temp but once you’ve got that down, this fridge is great!
I would recommend this to a friendPretty good…but wait, there’s more…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cool unit (no pun intended). But buyer beware: the in-door water pitcher fails often and requires a soft reset. I anticipate having a service call in the future.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there RogerJ, I would like to thank you for your feedback on your new Samsung Refrigerator. I am glad to hear the unit is treating you well. We are so thankful to have you in our Samsung family. ^Brad
Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge. We got it open box and so far it works great. The color is nice and people always say it looks freat in my house.
I would recommend this to a friendAesthetically pleasing and functional
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfection, only problem I’ve had is finding oem black stainless steel paint to touch up any damages.
I would recommend this to a friendFeatures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product because it has features that help ensure closure of fridge on time.
I would recommend this to a friendGreat appliance. The only reason for 4/5 stars is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. The only reason for 4/5 stars is that the ice maker takes up a lot of room in the freezer which greatly reduces overall capacity.
I would recommend this to a friendGood Except For The Pitcher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main selling point on this model was the auto-fill pitcher feature. We couldn't get it to work consistently so we requested an exchange for a similar model but without the pitcher.
No, I would not recommend this to a friendNa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice. I dont like the idea of having to write an essay just to participate in survey
I would recommend this to a friendGood....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good fridge to own. Very good features and good looking appliance in your kitchen. Certainly a buy from my side!!
I would recommend this to a friendHappy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece with reasonable pricing. Purchased for son's new home. He is happy with it.
I would recommend this to a friend