Customer Ratings & Reviews
- Model:
- RF28T5021SR/AA
- SKU:
- 6417768
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the spaciousness and the convenient autofill water pitcher of this 28 cu. ft. 3-Door French Door Refrigerator. Many also praise its quiet operation and sleek design, while some have noted concerns about the door closure mechanism and the product's long-term reliability. Positive feedback consistently highlights the ample storage capacity and ease of use.
This summary was generated by AI based on customer reviews.
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. The water pitcher inside is much better than a standard water fill
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Jendel, I would like to congratulate you on your new Samsung Refrigerator. I am glad to hear you are loving the water pitcher in the unit. We welcome you to our family and thank you for choosing Samsung. ^Brad
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, matches my other stainless appliances, works great and the price was right. I couldn't ask for more
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was very polite and professional. Delivery people were outstanding
I would recommend this to a friendDelivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men was Excellent a beautiful Refrigerator plenty of space
I would recommend this to a friendRemovable Pitcher
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best feature is the removable water pitcher w/auto refill. Could use a little more freezer space but decent appliance.
I would recommend this to a friendNew Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, my second one. I've always had good experiences with Best Buy and Samsung appliances
I would recommend this to a friendWsqh02
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people were so nice to deal with and the product actually came in a day earlier than expected
I would recommend this to a friendGood fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice model and features. Only downfall is water dispenser drips after dispensing and spills down the inside door and freezer door leaving water stains if not wiped down.
I would recommend this to a friendSamsung 28cu ft Large Capacity Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung Refrigerator. It provides all of the options we desire in a refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there None, I appreciate you taking the time to share your feedback on your new Samsung Refrigerator. I am happy to hear you are loving the unit so far. We would like to thank you for choosing Samsung and being a part of our family. ^Brad
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed this refrigerator. The product is well made and drawers keep the food very organized. Nice feel on the doors.
I would recommend this to a friendFamily friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the appliance suite and the products are streamlined and family friendly
I would recommend this to a friendFrench Door Bottom Drawer Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far fine! We purchased as our over-flow & stored in garage Did not purchase Ice Maker
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water dispenser does not function after Plummer installed following specific hook up directions. Difficult connecting with Samsung to resolve.
I would recommend this to a friendWill update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hasn’t been delivered yet but I’m very excited to get it! I’ll update my review once it’s in my house
I would recommend this to a friendGreat value and looks great.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking refrigerator for a great price. Nothing but happy with it.
I would recommend this to a friendDeceased in 10 months.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed November 2023. Declared deceased August 1, 2023. I LOVED the functionality of this fridge, but a fridge that lasts less than a year? Definitely negative stars!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AlexisM,
We want to understand more about what occurs with the refrigerator and would like to help as soon as possible.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Thank you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick delivery and on time, the refrigerator is perfect.
I would recommend this to a friendWorks so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is excellent and it works so far. Samsung has kind of caught up with lg on home appliances.
I would recommend this to a friend- Cons mentioned:Door
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really was enjoying my fridge however now one of the doors is squeaking this is annoying.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as one of the doors is squeaking. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator.
You can also watch the video on this link https://www.youtube.com/watch?v=cain2xjBCQE to know what noises a refrigerator makes and why.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144383490.
-Noraina
New Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new appliance. The color is beautiful ! Service and installation was great.
I would recommend this to a friend