Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,999.99
Clearance
The comparable value price is $2,699.99

Customer reviews

Rating 4.5 out of 5 stars with 374 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the Family Hub feature for its entertainment value and ability to create happy memories. They appreciate the spaciousness of the refrigerator and its smart features. The sleek design and price point are also seen as positive aspects. However, some customers have expressed concerns about the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 374 reviews
  • Rated 5 out of 5 stars

    Best Yet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It took a little mishaps to get it here and some disappointments. Once it got here it was worth it all. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new technology of this refrigerator is amazing. I can watch tv while preparing food in the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Appliance I've ever owned!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, does everything I need it to do! The shopping list feature and memo come in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge! I love being able to play music from the fridge door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the room this has and do not miss ice dispenser in the door. Didn't want that as they always seem to drip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try getting bigger

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good but the ice maker is better. Trying getting a higher model for cheap

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected but still works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features we originally got it for were disappointing but several of the apps were a lot better than we anticipated. Overall it was worth the purchase but I’m personally anticipating the next series of smart fridges, Hopefully one with better camera placement and food detection.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi FamilyB.

      Thank you for taking the time to leave this review.

      We apologize that your experience with the Family hub app was less than ideal.

      To help you with this, Please check this link.

      Use the Family Hub app on your phone - Samsung

      https://www.samsung.com/us/support/answer/ANS00077919/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144912020) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its beautiful, the computer pad is fun and very cool love using it, the inside is roomy and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and i are enjoying the entertainment system on the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the greatest frigerator ever I am so happy about this refrigerator Best Buy keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning I’m so happy to let you know that it’s a beautiful item you should get if too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I AM HAPPY

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS REFRIGERATOR. I HAVE BEEN WANTED IT FOR A FEW YEARS & LET ME TELL YOU IT WAS WORTH THE WAIT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, beautiful Refrigerator. Ample space and nice bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge with all the bells and whistles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Panchita

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. The Best feature is that I can see my diner recipes on my new refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy it was convenient everyone love this item well we buy another one in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been great so far. I am still trying to figure everything out after 3 weeks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pegasus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not set up the screen or show me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product awsome customer service and technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 28 cu. ft.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Had to return it because we needed ice from the door.

    I would recommend this to a friend
Sponsored