Customer Ratings & Reviews
- Model:
- RF28T5101SR/AA
- |
- SKU:
- 6417769
Customer reviews
Rating 4.5 out of 5 stars with 439 reviews
(439 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the spacious interior, internal water dispenser, and affordable price of the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with Internal Water Dispenser. Many customers mentioned that the refrigerator has a lot of space, which is great for storing food and drinks. Others appreciated the convenience of the internal water dispenser and ice maker. Additionally, many customers found the price of the refrigerator to be reasonable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Water dispenser
Rated 5 out of 5 stars
Fantastic refrigerator for price!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic refrigerator! It’s not as expensive as most of the refrigerators on the market which is great. It works like an expensive one though! The water dispenser inside is genius!
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great for the home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works great! Fit perfectly into the rest of my appliances. Tons of space for the entire family
I would recommend this to a friend - Cons mentioned:Freezer
Rated 4 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Leaves frost in the freezer and the ice maker can’t keep up with my family of 5 so we end up buying ice to supplement. Other then that this fridge has worked excellent l.
This review is from Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with Internal Water Dispenser - White
I would recommend this to a friend Rated 1 out of 5 stars
Didn’t even last a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this refrigerator for just over a year and the cooling compressor failed in the middle of the night. We woke up to water everywhere and hundreds of dollars in groceries destroyed. Over the past two days we have tried to go through Samsung’s customer service to have it repaired since the compressor has a 10 year warranty… The contractors have been nothing but rude. The last one told me it would be weeks, maybe months before he would be able to repair the fridge because they don’t repair it prior to Samsung approving the repair cost… This conversation was followed by him hanging up on me when I asked for his availability and he said “when I can get there.. which takes a while”. Samsung’s Customer service just keeps putting us through the ringer and it’s at the point where we might as well purchase a new fridge.
No, I would not recommend this to a friendRated 5 out of 5 stars
refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was delivered on the day it was scheduled for and in the time period they said it would be here. The 2 gentlemen that delivered it were very good at their job. It was a little tight getting it in through the front door but they did it with no mishaps. There was a little mishap which was my fault I forgot to turn the water off and it got on the floor. While I went down stairs to turn off the water they were sopping it up with towels that I had given them. When they finished everything was where it was supposed to be. I compliment them for the their patience and the courtesy they showed me
This review is from Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with Internal Water Dispenser - White
I would recommend this to a friend- Pros mentioned:Water dispenser
Rated 5 out of 5 stars
Love at first sight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was love at first sight. Exactly what I wanted and more than I needed. The lighting is perfect, the ice maker is quiet and outside is easy to clean and keep clean.
This review is from Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Water dispenser
Rated 5 out of 5 stars
Kid friendly refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this fridge. This keeps my 3 yr old from touching the water and ice button because its all internal. I love it!
I would recommend this to a friend - Pros mentioned:Space
Rated 3 out of 5 stars
Wanted to love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is nice and roomy but a disaster to clean. If anything leaks it gets trapped under the glass and is impossible to reach. We have already had to warranty a door bin because it feel off the door exploding liquids across our floor. The water dispenser works when it wants. The ice maker takes awhile to produce ice and tends to get rather loud. Love the upgrade in size but its definitely got its headaches with it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DGilliam,
Thank you for your review. We appreciate you sharing your overall experience with the fridge.
Below are links to help you with your concerns with the refrigerator.
Samsung water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
How to clean your Samsung refrigerator:
https://www.youtube.com/watch?v=Gw_NOk1rLAY
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144988923 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
- Pros mentioned:Space
Rated 5 out of 5 stars
A great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great. There’s tons of room for storing larger cakes when decorating. The shelves in the door move very easily and the removable shelves make cleaning spills super easy.
I would recommend this to a friend - Pros mentioned:Water dispenser
Rated 5 out of 5 stars
customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased with purchase. had a French door refrigerator with ice & water dispenser on the exterior. nothing but problems. very much like inside water dispenser.
This review is from Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks perfect. Fits perfect as old replacement. Large capacity without looking huge from outside and overtaking the space. New so we will need to see how it holds after years
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
My dream fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size is just right, the gray metallic color is so nice. It is easy to fill up and maintain. We’re happy to have, and hope that it will last long…
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Best refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator i ever owned. So quite and it get cold very quickly. I love this refrigerator. The refrigerator i had before would not keep things as cold as this one.
This review is from Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Water dispenser
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge met almost all our needs. The only thing missing was a water dispenser.:. that was rectified fairly quickly with customer service.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
My new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has many options of how it operates and the energy it may save for your home. Plenty of space, clean outside, and it has everything you would need.
I would recommend this to a friend - Pros mentioned:Water dispenser
Rated 5 out of 5 stars
Love the look!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the side by side top fernch doors with the freezer on the bottom as well as having the water dispenser on the inside to give it a more streamline look.
This review is from Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with Internal Water Dispenser - White
I would recommend this to a friend Rated 5 out of 5 stars
Sleek and easy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Temperature controls are easy to use. Interior LED lighting provides good illumination throughout.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The shelves are very sturdy and the refrigerator is roomy and well organized. I recommend this product to anyone looking for a great refrigerator
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Dream refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire family loves the refrigerator. It's so spacious and everything is easy to get too. Highly recommended.
This review is from Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with Internal Water Dispenser - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Water dispenser
Rated 5 out of 5 stars
Excellent product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and works exactly as expected. Water dispenser is a great plus as well. The french doors are great with extra storage along the side as well.
I would recommend this to a friend


















