Customer Ratings & Reviews
- Model:
- RF28T5001SR/AA
- |
- SKU:
- 6417767
Customer reviews
Rating 4.6 out of 5 stars with 1747 reviews
(1,747 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this frig space is incredible love everything about it
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. It is simple without all of the extra stuff you really don't need. The inside is nice and big and so easy to organize. The lighting makes it easy to see what you have. Our only "complaint" is that the cheese drawer is a little tough to get out unless both doors are wide open. Other than that, we are very happy.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Loved this fridge!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with the fridge I love all the room storage although the freezer is smaller but still love it.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second purchase of this refrigerator it has very large capacity, in freezer more than others brands the same size.
I would recommend this to a friend - Pros mentioned:Capacity, Ice maker
Rated 5 out of 5 stars
Great Fridge!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for our family of four. Ice maker works great. Best Buy delivery team was AWESOME!! They delivered my fridge even when we were getting hit by a major winter storm. Some reviews talked about foam being stuck to fridge but whole fridge is covered in very thin plastic that once peeled off, all good. Very well packaged as to not scratch anything and shelves even were taped and secured almost too well. Have to carefully remove them to get tape off where they hook into the back of fridge. Love the look of black stainless steel and it doesn't show fingerprints as bad as most do.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Fantastic, the way all should have been!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful. Huge, bright and extremely quiet. Best purchase!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great refrigerator larger than expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the refrigerator is fantastic. I like that it doesn't have a water dispenser on the door. The extra space and usability is a huge upside from the standard side by side models.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung 28 cu. ft. 3-Door French Door Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 28 cu. ft. 3 Door French Door Refrigerator, is a great appliance that meets our needs and a great value for the price point.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great nice and big and simple to use and install
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker, Space
Rated 5 out of 5 stars
Great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this appliance - great ice maker - lots of room.
I would recommend this to a friend - Pros mentioned:Capacity, Ice maker
Rated 1 out of 5 stars
Bad unit, poor customer service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this Model 10/7/22. It stopped working 7/7/23. We had to remove all our food from frig and freezer (luckily I had space in another unit) The light was on and we couldn’t figure out what was wrong. It was 60 degrees in frig. We unplugged & plugged it back in. I contacted Samsung this morning so they can open a ticket for warranty. Of course, the frig is miraculously working again. They refused to open a ticket to get the unit checked out. They told me to call back if it happens again!! I’m worried about putting food in this thing. Customer service is terrible. My sister warned me NOT to buy a Samsung, but I bought it because it was cheaper. (I guess it’s true- you get what you pay for! ) I would not recommend buying this unit. It’s been less than 1 year and Samsung doesn’t seem to want to do the right thing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ElaineM,
We would love the opportunity to help you with your refrigerator to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1145996987 to help our team pull up your information when you message us.
Have a great day.
^Aloe
- Pros mentioned:Space
Rated 5 out of 5 stars
So Far So Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this fridge a couple of weeks but have no complaints so far. Works well and the wide width gives plenty of storage space.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
New refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it’s size and east to organize and keep clean
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great unit for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! The angels sing when I open the doors. Super roomy and I love the drawer configuration. As a tall person I appreciate the refrigeration on top and freezer on the bottom.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Love it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been nothing but pleased with our new fridge! It’s super spacious and we don’t miss having a water dispenser at all, because we keep a filter pitcher in the door. We truly don’t know what to do with the space, and even though it’s not advertised as smudge-proof stainless, it’s difficult to dirty and super easy to wipe clean.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Nice fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Make sure you measure a few times. I had to trim my cabinet a bit to get it to fit. It survived holding thanksgivings left overs with ease.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is actually really spacious. Great freezer room at the bottom and the shelves above are actually very organized and give ample options to organize to your needs.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Smart
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, smart, beautiful design,easy to handle.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Good fridge for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, functional and nice design which matches with dishwasher and oven
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Garage fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now that I have the replacement fridge in place, my products are chilled well and I have more room in my main home refrigerator.
I would recommend this to a friend

















