Customer Ratings & Reviews
- Model:
- RF28T5001SR/AA
- |
- SKU:
- 6417767
Customer reviews
Rating 4.6 out of 5 stars with 1747 reviews
(1,747 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Plenty of room and keeps things cold.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator keeps food cold, it has deep shelves and deep door bins as well. It is bigger than our previous refrigerator and we needed that. The freezer is roomier and the shelf on top slides nicely. I Like that the bins are deeper to accommodate bulkier packages. The door ajar alarm is a nice feature, as well as the lighting inside. I prefer to keep our milk, almond milk, juice containers upright on the shelves instead of on the door. This refrigerators shelves didnt allow for the that on the bottom. It would be nice if the shelves were designed to move alittle more. It would also be good if there were a seperate area for storing meat. The handles are easy to grip and the exterior looks very classy. We like this refrigerator, so far it does a great job of keeping things cold and easy to get to.
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. The one that was delivered had a broken door seal flap but they sent a replacement in a timely matter. No complaints about the refrigerator, works great and has alot of storage space.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Appearance and functionality great as well! I needed a bigger fridge to facilitate a growing family! Love all the extra space!This is a really great buy and the price is right!
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps things really cold and ice machine works great!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
best fridge ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, amazing and perfect size. very cold inside!
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love love my new samsung fridge!! Photos do no justice!
I would recommend this to a friend- Cons mentioned:Door
Rated 4 out of 5 stars
Good but there are space to improve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door needs to close first the left and then the right to close well, freezer drawer should open more
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of room. No issues with the fridge yet seems solid.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge at great value. Loads of space. No water or external ice dispenser, but our last fridge had both and we realized it just took up fridge space and dripped all over our floor.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great Additio n
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! No fancy gadgets, but lots of space and so far working well.
I would recommend this to a friend - Cons mentioned:Door
Rated 5 out of 5 stars
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Only thing I would change is having the doors. Lose on their own.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, works fantastic. Very low noise Love it
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the large size. Amble room and options to change shelves around
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size is perfect, it works and looks great after one year of use
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how Spacious is the fridge and freezer. I like how easy is to organize my freezer
I would recommend this to a friend - Pros mentioned:Capacity
Rated 3 out of 5 stars
Repair needed at 2 years old
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this refrigerator EXCEPT that it required a $500 repair at under the 2 year mark. Of course, the item that needed to be replaced was not under warranty. And from Samsung's response when called, they know that this is a flaw in the refrigerator. Beware. It's a great frig, but you may need a $500 repair at the 2 year point
No, I would not recommend this to a friend Rated 1 out of 5 stars
Borderline Unsanitary.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I pooked up my grandparents fridge by model number just to give it well deserved horrible reviews. If you see good reviews, remember they havent loved with the thing for several years. Heres how the experience is after a few years: the seal is awful meaning moisture gets in and I have to take an ice pick to the thing to hack out over a galon of ice. Worse still, it leaks water all over my kitchen floor when the ice maker is on. Worst of all, the front of the fridge is about 10 degrees warmer than the back of the fridge. At the lowest temperature, a thermometer next to the meat reads 45 degrees at the front (way outside of acceptable sanitation range) while the fridge is set to 34 and ice solidifies on the back, meaning its below 32. Thats *really bad* and means meat is going to have sanitation issues, so overcook your meat, hope for the best, and enjoy the food poisoning. At least the freezer only needs defrosting once a year at most. Not a huge problem in Minnesota where fouronths out of the uear I can empty the freezer onto the deck five feet away and it will be colder than the freezer (and occasionally Mars) but if you love elsewhere, defrosting your freezer could be a meaningful inconvenience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hearing your experiences about this refrigerator saddens us. We aim that you can use your fridge hassle-free, RyanW.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
To rectify the cooling temperature of this refrigerator model, please read this recommended link. It also suggests watching the video and clicking the embedded links, such as the "Recommended temperature," "Keep the seals clean," and "Leveling the refrigerator."
Refrigerator, Freezer, or Flex Zone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
We recommend browsing through this guide below to help you with the water leaks. Also, kindly watch the YouTube video and click on the hyperlink included.
Leaks from the dispenser, under the drawers, under the fridge, or other areas:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
The link below will show tips and offer suggestions regarding the moisture. An instructional video is included for watching.
Condensation, moisture, or mold between the refrigerator doors.
https://www.samsung.com/us/support/troubleshooting/TSG01001891/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146551603, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Space
Rated 5 out of 5 stars
Great Fridge!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love the Reffigerator and it is Very Roomy!! We love the French doors and the wide open interior. The freezer is Very Nice as well and has plenty of room. I would highly recommend it.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Nice and very spacious. I like the big freezer definitely I can fit more than I thought
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Samsung did it right!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. It is so much roomier than my old one and so efficient! My only complaint is there are few options for moving the shelves BUT there is so much room you don’t have to!!!
I would recommend this to a friend

















