Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,999.99
Clearance
The comparable value price is $2,789.99

Customer reviews

Rating 4.5 out of 5 stars with 374 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the Family Hub feature for its entertainment value and ability to create happy memories. They appreciate the spaciousness of the refrigerator and its smart features. The sleek design and price point are also seen as positive aspects. However, some customers have expressed concerns about the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 374 reviews
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Loving this fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Not only do i get to seek recipes on the hub but i can also connect to my android phone! Leave notes or reminders on the white board app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modern fridge

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge choice! We use the screen a lot. Great storage space, clean looking and the bottom ice tray is good too

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    ..

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, the fridge is very spacious and practical, besides it looks pretty

    I would recommend this to a friend
  • Pros mentioned:
    Smart features, Spacious

    Rated 5 out of 5 stars

    Great!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is amazing. It is user friendly. You can check the weather in any city and hourly as well. You can use apps like tube, groceries and grub hub. You can see whats in your fridge from the store. You can write or draw messages to leave to kids. Has a calendar,speaker and can talk as well. It has plenty of space for any groceries.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve my new refrigerator.. love all the options I have.. space is great

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Fun and beautiful fridge.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has PLENTY of room inside, both fridge and freezer. It is beautiful and has become a favorite within my family since we spend a lot of time in the kitchen. It has an Internet browser! How amazing is that! For those of you that have an Instagram or Facebook account, yes, you can browse that too. We love watching YouTube or listening to Pandora while cooking. Speakers are loud at the right setting. The ability to have and update real time the shopping list is awesome! Inside camera, cooking recipes, daily fun facts, sharing family photos, everyone in the family can post messages and photos using the family hub app and many many other things! Think about it like a MEGA tablet. I recommend watching YouTube videos and reading online on how to become acquainted with all the features and customization of personal settings. It has a lot of features to explore and tweak but that is fun. You can expect the fridge to be full of fingerprints at the end of the day but it takes 30 seconds to wipe clean. Totally worth it. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features on the door screen and the space the fridge and freezer have.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Wonderful Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not looking for a smart refrigerator but fell in love with it and had to have it. The family hub is nice as it has the ability to play music or YouTube recipes as you are in the kitchen. The space inside the refrigerator feels bigger than the outside would make you think. The lighting is bright and thorough so that there aren’t dark corners. The freezer has a small drawer on top which is great for smaller items that would otherwise sink to the bottom and get lost. Our model has the ice maker and it stays full. When you walk by the refrigerator the screen comes on and displays the time, location and weather. We haven’t used the voice system called Bixby, but its there if we need it. The outside finish does resist finger prints and that’s a major improvement over other brands where you’re constantly wiping it down as kids carelessly touch everything. So far, it has been a pleasure to have and gets praise from people we have over.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Space

    Rated 5 out of 5 stars

    samsung is amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great purchase. A lot of refrigerator space and freezer, ice maker comes in handy for the kids. very easy to install did it myself. family hub works perfect and their is a app you can sync to your phone for view when you're in the grocery store and want to see if you need anything.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is top notch Great color too. Plenty of room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing family fridge with NO water dispenser

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. It has been great. If you are looking for a family friendly fridge with no water dispenser this is it! The one complain I have is the deli drawer is a little tricky. It kinda gets stuck - I don’t know if I got a lemon and that’s why but that’s really my only issue with it and why I gave it 4/5.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features, Spacious

    Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room surprisingly. The graphics on the screen are great, all the different apps connect to Wi-Fi easy. Had a lot of fun playing with the camera inside and making different dishes from the ingredients that I have in my refrigerator. Thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Spacious

    Rated 5 out of 5 stars

    Samsung hub Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! It is so spacious and bright. The hub was definitely a selling point for me. It makes my kitchen modern, definitely an upgrade from what I used to have. The ice make is great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refrigerator

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this refrigerator. have not found any issues with this fridge. wasnt sure about having the screen on the front but family seems to love it

    I would recommend this to a friend
  • Pros mentioned:
    Smart features, Spacious

    Rated 5 out of 5 stars

    Best refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It might not have filtered water but it does have a huge ice market. Very espacios, and the pictures and smart internet connectivity makes the kitchen the second best place to hangout. We watch YouTube while cooking ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very good but with a minor improvement this could

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a replacement for a 2 year old family hub with issues. The old one had issues with the door seal and tablet freezing up. Both problems have been resolved. Now on with the good...This is probably the best looking refrigerator on the market. It's very quiet. Energy saving. I wouldn't call the stainless black. More like a very dark grey. The tablet has a lot to offer and works perfect compaired to the one I got two years ago. The reason for 4 stars and not 5 is the fact you can not add apps that you choose. Just ones that are installed already. Google play store would push this way over the top to five stars! Why is Samsung holding us back?

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Spacious

    Rated 5 out of 5 stars

    Samsung French Door

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator absolutely love the family hub! I thought this had ice and water in door but it did not I am trying to adjust to this. Overall lots of room And great performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Spacious

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Spacious, looks great in my kitchen, able to fit all the foods for two people and a bunch of pets. The smart hub is a very nice feature. We enjoy playing music from there rather than using it for media.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Samsung... Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I needed. I love the space, how it looks and everything that can be done in it, like listening to music, connecting to different apps and even checking on my cell phone what food I need to buy. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Sweet Fridge - We LOVE it!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with our purchase. The Family Hub was so unnecessary, but it's entertaining. My 14-year-old Daughter sits in front of the screen and looks up recipes. I love that I can see my shopping list from my phone. I also love that I can set expiration dates on certain items that we frequently have on-hand but expire quickly (like homemade buttermilk salad dressing). This is also fun to mirror the TV from the living room. Last night, we were engaged in Trivia. We leave messages for each other and photos. It's fun and super functional. Lots of room...which is essential in our house. We don't have the ability to order food because of where we live, so we cook almost every night. This means that we always have leftovers for lunches and "plan-overs."

    I would recommend this to a friend
Sponsored