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Customer Ratings & Reviews

Your price for this item is $1,999.99
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The comparable value price is $2,789.99

Customer reviews

Rating 4.5 out of 5 stars with 374 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the Family Hub feature for its entertainment value and ability to create happy memories. They appreciate the spaciousness of the refrigerator and its smart features. The sleek design and price point are also seen as positive aspects. However, some customers have expressed concerns about the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 374 reviews
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    fun refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good lots of space great upgrade my old one was double doors i do miss my ice maker though but i love this one

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    Modern high tech Fridge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great size fridge. We did not opt for water dispenser because we don't drink fridge water and it gave us more storage space. We like the tablet - that was actually the main reason for buying this - it makes the kitchen look more modern. We like the feature that the tablet plays loud music when someone leaves the door open for too long. And my wife plays youtube videos when working in kitchen :-)

    I would recommend this to a friend
  • Pros mentioned:
    Smart features, Spacious

    Rated 5 out of 5 stars

    Smart fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new smart spacious fridge. All the smart features are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice refrigerator it would be nicer though if it had filtered water like the other ones.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, spacious and works well. Family Hub is surprisingly useful.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Spacious

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and spacious. Love the ice maker. Love the hub! The entire family has enjoyed the new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    This fridge is everything!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is everything!! I get to play Pandora on it daily, leave notes for my family and so much more. I’m a person of convenience and crazy enough is this fridge is just that! And not to mention how the fridge alone is a beautiful showstopper!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Love this frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can I just say I am in LOVE with the family hub. I also love being at work and seeing if I have what I need in the frig for dinner or while Im at the store being able to see if I have something or not I love the black fingerprint resistant material the frig always looks clean much better than my old stainless

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Excellent fridge with a superfluous, fun screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is excellent! It looks high end, has a beautiful screen, and has lots of room inside. The ice comes out in joined blocks rather than individual cubes, so we are trying different fixes for that. The screen is superfluous, but fun. We use it to create ambiance by playing Christmas music from it and putting different photos to match the different holidays. If you have a Samsung TV, you can mirror what is on your screen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    color is great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Black stainless steel color And price is very good. Front door screen is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. I have been using this one for 3 years, No issue, working great

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Samsung French Door refrigerator with Family Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy I am so happy I purchased my Samsung refrigerator it holds so many items and keeps everything chilled to perfection the family hub is awesome I can listen to music while I cook or watch Netflix I connected my ring to the family hub so now I can see who's at my front door this is definitely the best big ticket item I brought for 2021

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are thrilled to hear this! It's great to know you're getting full use of all the amazing Family Hub features this model has. Samsung is delighted to be part of your smart home! ^Jecca Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Fridge, got at a great price on sale, a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 4 out of 5 stars

    Samsung Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally pleased with the refrigerator. My favorite part is the hub. I love being able to connect Bluetooth and listen to music while in the kitchen preparing meals or cleaning. My only complaint would be that its difficult to clean the glass on both sides of the bottom shelf. I have not figured out how to do so and the instructions aren’t clear in the manual.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Amazing Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge; there is nothing wrong with this one. We did not want water as we have a small water cooler, but this unit is perfect for what we wanted at the price we wanted. Best buy is always outdoing themselves every time. Our daughter plays with it every day, and on my way to work, I leave notes on the fridge for the family to see when they wake up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good team I recommend it 100%................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge keeps things cold like it should looks great

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    My Samsung Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge. Technology is a must for me and tjis fridge does not disappoint. The capacity for food is great. Enough for our family. Love the way you can a YouTube video while getting lunch ready for work. Neat feature. Great job Samsung. Staff at best buy were really cortious and provided really great customer service. The supervisor met all the expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    satisfied french door family hub customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my fridge for several months and I am not disappointed. I thought i would would miss having and external ice maker, I didn't. We have used the family hub and have had no problems. The only issue I have had is that the ice sometimes falls out of the ice bin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet product and install service. Great communication as well

    I would recommend this to a friend