Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
Thoroughly enjoying this purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changing to a french-door refrigerator is just what we needed. No more having to get down on the floor to get items from the bottom shelf in a conventional unit.
I would recommend this to a friendDent and scratch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My guests noticed a dent and a scratch on the door. It is very bad that I did not notice before.
No, I would not recommend this to a friendDamaged product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been one month that my appliances have been delivered. The dishwasher came broke… there have been 4 attempts to swap out the dishwasher but twice the delivery guy didn’t know how to unhook the dishwasher and two other times the dishwasher was damaged… not sure what you guys are doing but I missed 5 days of work for this and still no resolution
No, I would not recommend this to a friendGreat refig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great refrigerator and freezer got my unit on time and the installers were great
I would recommend this to a friendSamsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i wanted. Big, plenty of room. Did have to take doors off of fridge to get it in the house but it was pretty simple.
I would recommend this to a friendAngie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your delivery person for refrigerator at the end he was very rude I thought at end of delivery you sign signature for your delivery
I would recommend this to a friendSamsung 4 drawer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The flex drawer does not freeze as suggested. Instructions on how to change setings a little confiusing
I would recommend this to a friendHome Owner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items came today. All look great. Fridge has small dent, but intall crew had support on the phone and another is on its was.
I would recommend this to a friendWill not recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very painful through the entire purchase process. Very disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Right on time. Geek techs in and out quickly with professional install.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compartments are just right, the ice machine makes perfect ice. Love
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator love the three doors and all the thoughts behind how it is engineered
I would recommend this to a friendReliable Fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge looks clean and sleek in our kitchen, very subtle!
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator. The doors racks are smaller then my previous refrigerator. Need to reconfigure how I store my condiments.
I would recommend this to a friendPerfect fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. Love it especially when an alarm goes off telling you that a door is not fully closed. Hola now than you would think.
I would recommend this to a friendGreat product, great installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Versatile fridge with great options... high quality. Great installation from Best Buy on this fridge!
I would recommend this to a friendSamsung Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product installation was well done. Thank you
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has a lot of space. I’m happy with my purchase
I would recommend this to a friendMiss Dean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it Exception wonderful refrigerator so easy to access
I would recommend this to a friendexcellent!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product and excellent services from best buy
I would recommend this to a friend