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Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1856 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.9 out of 5 stars

  • Value

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the spaciousness, middle drawer, and overall design of the product. They appreciate the great lighting and feel that it offers great value for the price. However, some customers have expressed concerns about the ice maker and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,856 reviews
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and runs great. Make sure you turn off the energy efficiency of condensation will form between the French doors.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Pc CH error code

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird noises and panel displaying error codes PC CH... no troubleshooting available, I would advice pls do not buy this product

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142696133. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Very roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Thanksgiving, everything went in without me having to take food to the fridge in th garage. My one disappointment is that it doesn't have more space for tall items, other than that I'm a happy consumer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Interior layout is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interior layout is terrible and it is tough to fit a normal amount of food/drinks in the fridge. Also, it has had a somewhat noisy vibration when it is running since week 2.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    the ease of use of the draws are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the products it does what I expected it to do. The bottom freezer is great I have access to my food with greatet ease

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Really Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and spacious. Wish had a removable ice maker.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Great-Ice maker malfunctions

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge overall, but the ice maker malfunctions and freezes up. It must be constantly thawed out manually. Samsung will not stand behind replacing the ice maker even with class action lawsuits active about this right now. I have tried to get an updated icemaker for a year now. If I can't have ice and the company won't stand behind the defective design, then I will never buy a Samsung product again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Coudn't keep it's cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a repairman come twice to my. Home the dumb had another breakdown. After talking to the folks at best buy, they agreed to take it back and let me get a different frig. The one star is to give the store credit for it's service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really big fridge so make sure to measure your space well. It has tons of space inside both the fridge and the freezer. We replaced an old french door GE and our light bill is slightly lower now, so I'd say it's efficient. The water from the dispenser also comes out nice and cold which is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for a large family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a family of 6 and needed to replace our old fridge. Got this at Best Buy and have loved everything about it so far. The temp selectable drawer is great for lunchmeats and beverages. Wasn't sure I'd like the freezer on the bottom but access is super easy and it has worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator 11/2018 and is quite satisfied. It is very spacious on the inside and really keep things preserved longer than my previous refrigerator. Also, having a freezer at the bottom than on the side allows for more room to use in the refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love hearing from our satisfied customers like you BethS! Thank you for being best part of Samsung. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new Refrigerator. I've been looking for a new Refrigerator for 2 years and finally purchased the right one. I purchased this after viewing it online and the person at Best Buy, over the phone, was extremely helpful and gave me various options. I couldn't be happier with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting old waiting for a drink of water :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this refrigerator, except that the water flow from the door is excruciatingly slow. WARNING: This product may cause dehydration.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator to take the place of a top freezer bottom refrigerator all is good except for the icemaker which started to leak

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a dream but is much smaller than anticipated. I had a much larger kenmore but that’s my only complaint! It even keeps up on ice with 5 people using it constantly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung refrigerator! I have never had one that I liked as much. Everything is easy to reach and I love the double doors. The storage drawer for meats and cheeses or whatever you want to set the temperature for is awesome, and I love the bottom drawer freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 6 months since I have started using this Refrigerator and it always keep the food fresh longer than a typical older Refrigerator. The water and Ice tastes the same as if I were buying bottled water. So I haven't been buying bottled water which has been a huge money saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the black stainless steel to blend with the builder grade stove, microwave,and dishwasher that came our house we just built. It has all the features we were looking for at a great price. Also a brand we could trust!! We have had it for a month now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the new frig/freezer. You can really see into the frig well and the temp all seems great. I love the draw slider. I have already used it for entertaining and great to have a place to put large items. My only complaint is the space the ice maker takes up and no spot for butter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome! The space we have now is so easy to add more groceries and the middle compartment is genius to store the kids snacks and fruit. The drinks are cold and the food stays fresh. I've been telling my friends and family they need to buy this unit asap.

    I would recommend this to a friend