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Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1856 reviews

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Rating by feature

  • Quality

    Rating 2.9 out of 5 stars

  • Value

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the spaciousness, middle drawer, and overall design of the product. They appreciate the great lighting and feel that it offers great value for the price. However, some customers have expressed concerns about the ice maker and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,856 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! I was able to get rid of my 2 older smaller units and fit everything into this one. I have read other reviews about it being too noisy..? Not sure what they mean? It is loud when dispensing ice, but just sitting there running, mine is quieter than my last kitchen fridge. Love the new LED lights. The 1 downfall I would say for the fridge is the lack of door space on the left side due to the dispenser, but all in all it's a great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    favorite item in the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge is spacious enough,family of 4.i love zone assigned drawer .ice-maker is big enough . only problem so far it takes long to fill one cup with water . I just started using it and will look into the problem little further. overall great purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator!! It has so much room which makes it a lot easier to keep neat and clean! I keep snacks in the middle drawer and it has made it so easy for the kids to get their own snacks! The low humidity drawers keep fruit fresh much longer also!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Very functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the refrigerator a couple of weeks ago. Enjoy the styling and functionality. Lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Perfect for my new home. Good price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Great refrigerator. Slightly noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great. It's slightly noisy but we haven't had any problems with it so far. My wife likes the middle drawer for meats and cheeses. Haven't used the drawer for any beverages. The shelving space feels a little limited if you are a family that drinks a lot of milk, but other than that great refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great large refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator - it replaces a 20 year old side-by-side.. It is large and so well lit. The middle drawer for snacks is wonderful. Much easier to keep track of the food we have. I just realized a couple of days ago that we don't have a stick butter tray or place in the door, but we can overcome that with a storage container. We have also found that now that we have water in the door, we are drinking more water

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 2 out of 5 stars

    The Run-Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally planned on purchasing the Whirlpool model of this refrigerator, however, the new 10 year warranty seemed too good to pass up. Everything went smoothly with the sale, and delivery, however, reporting a problem was difficult to say the least. The refrigerator was delivered with the doors misaligned. The left door sat visibly higher than the left door. As far as I can see, it does not currently impact function, however, I'm not an expert. I expressed my concern to a representative at Best Buy who pretty much told me that because I did not buy the extended warranty, there is nothing they can do. They recommended that I called Geek Squad and then Samsung. The guy at Geek Squad seemed like he was going to be helpful. He said all the right things when he called 5 days ago, but I have yet to hear back as a follow-up. I'm going to contact Samsung next to see if they are able to fix this issue, and if they can't, I'll just return it for the Whirlpool model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space, Spacious

    Rated 5 out of 5 stars

    Great refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my refrigerator for about a month and it's been great. Great storage and it's quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, great storage. Fits perfectly with our other appliances

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Happy with the new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is a very good size. The middle drawer is great for putting cans and anything else. I was worried it wouldn't be big enough but it's a decent size and doesn't take away from the rest of the fridge. Not the biggest fan of buckets in the freezer but they seem to work fine. Overall, I think it was a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big and it fits my kitchen. There is nice storage and beautiful design.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Great Product Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator one month ago and its has been great so far. I love the overall look and functionality of this refrigerator. I love the fact that it has a middle drawer to put drink's and snacks for my kid. I just love this refrigerator and I am glad that we purchased it. I am a big fan of Samsung, and will purchase their products in the future. Job Well Done Samsung!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far too many nice things to say. Came from a quality Sub Zero so expected new technology . It does show finger prints but easy to keep the stainless steel clean. Overall it is a WOW. Not sure it will hold up like the Sub Zero so to be safe got the 5yr insurance for $ 170. Best Buy was fantastic. Can not say enough good things and I really put them to the test.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Spacious

    Rated 5 out of 5 stars

    Classy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is quiet and so far seems to be efficient. Lots of storage and easy access. I was hesitant about the freezer drawer, (side-by-side user for years!) but the access is better than I thought. I love the FlexZone drawer for access and the opportunity to change temperature for specialty items. But the only design flaw I see is the divider in the FlexZone drawer moves too easily and does not function well as a divider. It is basically useless. But that is very minor. Overall, I love the design and finish materials!

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Plenty of Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a side by side unit with this fridge. Love the large drawer for access to often used items without opening main fridge area and the ability to store large items which is a problem with the side by side model. The only negative is the ice maker/dispenser - the cubes are very small and often are cube/chip mix making it difficult to drink an iced beverage without a straw. Forgot to mention the water dispenser is much slower than on the side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge!! Descent price point..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge. Tons of space in fridge and freezer. Lots of options for specific areas of fridge (temp/humidity). The finish does not collect fingerprints which is nice. It is also not magnetic which I like because then it doesn't get bombarded with refrigerator clutter.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Spacious

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator with plenty of storage space and runs quietly

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra room and the coldcut drawer. It runs so quietly compared to our old refrigerator. The adjustable shelving makes it easy to store and items.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased to find the refrigerator we wanted at Best Buy. The purchase was quick and easy. The delivery was on time and the two gentlemen were knowledgeable and efficient. Love the middle drawer for all the little stuff that used to get lost in the back of the frig.

    I would recommend this to a friend