Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,899.99
Save $800
Comp. Value: $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2204 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,204 reviews
  • Rated 5 out of 5 stars

    Home Owner

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items came today. All look great. Fridge has small dent, but intall crew had support on the phone and another is on its was.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Will not recommend.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very painful through the entire purchase process. Very disappointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Right on time. Geek techs in and out quickly with professional install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Love it especially when an alarm goes off telling you that a door is not fully closed. Hola now than you would think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator love the three doors and all the thoughts behind how it is engineered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compartments are just right, the ice machine makes perfect ice. Love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. The doors racks are smaller then my previous refrigerator. Need to reconfigure how I store my condiments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Fridge!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks clean and sleek in our kitchen, very subtle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great installation

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile fridge with great options... high quality. Great installation from Best Buy on this fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product installation was well done. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a lot of space. I’m happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss Dean

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it Exception wonderful refrigerator so easy to access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Excellent price! Exceptional service! I will recommend this product to everyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but not for me. It is smaller than expected.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Zwoo, congratulations on getting your new Samsung Refrigerator. I know you must appreciate how well the unit works as much as we appreciate your honest feedback. Welcome to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 1 out of 5 stars

    Service Call — No Shows

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second missed appoint by the people to install a drier riser. Was the house during the now time of the appointment. No knock hear and doorbell not run. No response to text saying where are you? Not happy. Cannot communicate with a human w/o waiting FOREVER.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my fridge works perfect, ice cold everytime nothing is ever warm. The water pitcher is nice too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    the unit was defective-- we had it replaced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the unit was defective----------- we had it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Door

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the finish and door options. We keep snacks and cans in the middle drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and excellent services from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking refrigerator, blue lights are nice touch

    I would recommend this to a friend