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Customer Ratings & Reviews

$1,899.99
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Comp. Value: $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2204 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,204 reviews
  • Rated 4 out of 5 stars

    Kitchen appliance : frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit with adequate space for perishable food. The ice maker does make some noise when it is in operation. This is a minor amount of noise. We’re glad we made the purchase as many other stores offered long wait times for delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge spacious

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really spacious is beautiful make ice and filters water

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Miss my old refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space is well utilized. Cons: the ice maker is small, but I wouldn’t knock the rating down for just that. However, the ice perpetually flies all over the place and the water is slow. I really miss having a light at the water and ice dispenser. Its location makes it difficult to tell when your cup is getting full and we end up with water and ice on the floor frequently. The biggest concern: the seals on the refrigerator and drawers are not tight, they don’t grip at all. I am ready to replace it and haven’t had it a year yet.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand your point and are saddened that you had to experience this with your fridge. Allow us to assist you.

      Kindly visit and perform the troubleshooting steps from the link below to help maximize the water dispenser's efficiency. A hyperlink is included for further help.

      Samsung refrigerator water dispenser issues:
      https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-dispenses-slowly

      Samsung ice makers stop automatically when full, using an optical sensor or mechanical arm to detect the ice level. Kindly refer to the troubleshooting guide below to help rectify the ice maker's efficiency.

      Samsung ice maker makes too much ice:
      https://www.samsung.com/us/support/troubleshooting/TSG01203469/

      We recommend contacting our Samsung customer Support via the links below to speak with a live representative to assist you with the door seal better:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148740270, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love this new fridge. Having the middle drawer for extra space is just Great. We easily can fit a 24 pack of water with no problem. There is a lot of space for groceries and the freeze is spacious as well. It also fit perfect in our smaller size kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator works nice works are respectful when answering questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this fridge is good. I am a little worried about the ice maker / water dispenser based on other people’s reviews. Only time will tell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tons of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has so much space and it doesn't show fingerprints. The cons are there is not enough space for tall containers, ice maker is loud, and opening and closing the freezer is loud. Overall, I am pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far. It’s a roomy refrigerator. Plenty of space for us. I like the lighting. Since it’s flat in the top you don’t hit it with tall containers. Plus it is bright inside. It’s very quiet. We’ll just have to see how well it ages. We are glad we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful and everything is placed very conviently. Shelves & storage areas are easy to arrange and customize, as you like. The actual temperature that it keeps the food is perfect. It is quiet other than when it is making ice. Cats friek out! When I open it up, it makes me smile. I love it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience! ^Cat Samsung

  • Rated 4 out of 5 stars

    So much space but poor utilization of sides

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is spacious and surprisingly more so than expected. The side drawers are little cramp and seem like a poor utilization of space but it works out. The center drawer is a nice touch for things like leftover or defrosting meat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, lets just say that a $2000 fridge just has to work. It should also be large and functional while also fitting in the same spot as the old fridge. It should have cool features like app connectivity and push notifications that alarm you if the door was left open. Water and ice should be filled into cups, and food should be cold or frozen, not both. Lights should work, it should smell nice, and look nice. Warranty on workmanship and components should be something extensive like 5+ years. Well, this meets all those points and more! Install is safe and easy with easily accessible parts that allow it to move or have the doors come off, and reinstalled later. We installed this with an island 3 feet away from the counter. Needless to say, it was a tight fit. The drawers move smoothly and the freezer compartments are spacious. The flexzone is great for putting fruit and snacks that the kids can reach.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage on the doors is limited in size and quantity. The flexibility to move shelves around is limited, but once I removed the half-slider shelf and opened up more space for tall items, it's worked out quite well. The manual is written/illustrated very poorly wrt this shelf. Otherwise, my only complaint is it produces the wimpiest ice cubes ever. They are small and seem to be mostly air as a glass full quickly becomes a half glass full when the liquid is added.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with us, gkras. Samsung is always looking for ways to improve our products and reviews like yours are vital in that process. ^Lo Samsung

  • Rated 4 out of 5 stars

    NICE refrig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's hope the ice maker lasts. replacing an older Samsung side by side model. LIKES; great space; easier to access certain items from the freezer; water dispenser tends to stay 'on' at times and have to pull the lever out to stop water. overall satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No light at water dispenser

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works well and looks nice. I do not like that there is no light or no apparent light located at the water dispenser some things I have read is that Samsung was having too much issues and wasn’t going to fix it. I am not sure we would have purchased it if we new there was no light

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don’t waste your money on a Samsung fridge!!! we have owned this fridge only 6 months and the ice maker is already frozen and won’t work! Junk.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kojo, we understand your frustration if your ice maker is frozen. Allow us to help.

      Here is a guide to help you troubleshoot if your ice maker is frozen. Please choose, "Ice maker is frozen over." Kindly click on the embedded word.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151545986) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lighting when you open the refrigerator. Overall very satisfied. Like said in other reviews.. the ice machine taking up a large portion of the door is not my favorite. You need the app to change the temperature not a fan. Not practical. Not sure if it's truly the temperature it says. 36 degrees vs the 40 that it reads on a small thermometer that we have inside. And finally the cubed ice.comes out a little messy i have to double check to confirm it's not on crushed, and it isn't. Overall it's functional and i love the drawer for the kid's snacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent value refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is spacious and easy to maintain, you can even Bluetooth connect it to your phone to adjust temperatures and be given notice that the doors are open. Also the fingerprint resistant stainless steel cuts down on a lot of cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent, right temperature, very spacious, beautifully designed, is doing its job with lots of efficiency, and no complains so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 4 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, operates quitely except for the Ice Dispenser which is VERY loud. Refrigerator works as it should. But, Slow to cool down but this may be due to energy saving settings. Water filter is not very good. There should be a better filter and a better way to replace the filter than to manually shut off the water supply outside of the Unit. Many people report that the replacement filters leak, I will see. Overall: Satisfied 4 out of 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect but still love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for six months and this refrigerator works great. But if I imagined my perfect fridge the ice maker would be raise just a tiny bit so I could fit slim cans underneath it and the ice maker wouldn't be so loud anddddddd the water dispenser would be faster and also not placed so far forward. I can't tell you how many times I have put a glass or water bottle on the dispenser just for the water to fall all over my hand completely missing it's intended target. But I love the drawers and the door space in the fridge. I also love that it alerts you when the door is left open. That's has saved me more times than one.

    I would recommend this to a friend