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  • Front. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • 10 YEAR WARRANTY ON THE COMPRESSOR 10 YEAR ENERGY SAVINGS LESS NOISE DURABILITY
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • Alt View 12. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a full-size refrigerator with a FlexZone drawer that has four temperature settings. The refrigerator is stocked with various food items, including apples, oranges, sandwiches, and milk. The apples are placed in the upper section of the refrigerator, while the oranges are located in the middle section. The sandwiches are placed in the lower section, and the milk is stored in the refrigerator's door compartments. The refrigerator is organized and well-stocked, showcasing the versatility of the FlexZone drawer.
  • The image features a large, metallic refrigerator with a clean, empty interior. It is a full-size refrigerator with a freezer on the bottom, and it has a total of 12 shelves for storage. The refrigerator is currently empty, with no food or items visible inside.
  • The image shows a large, silver, two-door refrigerator with its doors open, revealing a well-stocked interior. The refrigerator is filled with various food items, including multiple bottles, oranges, and broccoli. The bottles are located in different sections of the refrigerator, with some placed on the upper shelves and others on the lower shelves. The oranges are placed in the middle of the refrigerator, while the broccoli is located towards the bottom right side. The refrigerator appears to be a full-size model, providing ample storage space for a family's groceries.
  • The image features a stainless steel ice dispenser with a water dispenser on top of it. The dispenser is built into the wall and has a silver finish. The water dispenser is located above the ice dispenser, and both are part of a refrigerator.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including several bottles of drinks and a variety of vegetables. There are also multiple bowls containing different types of food. The refrigerator is organized in a way that allows for easy access to the items, making it a convenient and functional appliance for storing and preparing meals.
  • The image features a white refrigerator with two bottles of water placed on the shelves. The refrigerator is filled with various fruits and vegetables, including apples, oranges, and bananas. The fruits and vegetables are organized in the refrigerator, with some placed in the bottom drawer and others on the shelves. The refrigerator appears to be a full-size model, providing ample storage space for the items.
  • Alt View 19. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including apples, oranges, and milk. There are also several bottles placed throughout the refrigerator, along with a sandwich and a bowl. The refrigerator is organized and ready to be used, showcasing a diverse selection of food and drinks.
  • The image shows a refrigerator with its door open, revealing a variety of food items stored inside. The refrigerator is filled with different types of food, including yogurt, frozen items, and other perishable goods. The refrigerator is well-stocked, indicating that the owner is well-prepared for meals and snacks.
  • Alt View 22. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a fingerprint resistant surface, which is designed to prevent fingerprints from being left on the surface. This is particularly useful in high-touch areas, such as refrigerator doors, where fingerprints can be easily visible and may require frequent cleaning to remove. The fingerprint resistant surface is made of stainless steel, which is known for its durability and resistance to stains and fingerprints.
  • The image features a large refrigerator with its door open, revealing a variety of food items inside. The refrigerator is filled with bottles, including water and juice, as well as broccoli and carrots. The refrigerator is also equipped with a digital display, which provides information about the temperature and humidity inside. The refrigerator is a part of a larger kitchen setup, which includes a sink and an oven.
  • The image features a kitchen with a large metallic refrigerator and a cell phone. The cell phone is displaying a graph showing energy usage for the refrigerator. The refrigerator is positioned in the middle of the kitchen, and there is a bowl on the countertop nearby. The kitchen also includes a sink and a dining table with chairs. The scene is set in a modern kitchen with a focus on energy efficiency and monitoring.
  • SAMSUNG : DE A ...
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Samsung Bespoke 4-Door Refrigerators video 2 minutes 59 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model:
RF28R7201SR
SKU:
6323216
Highly rated by customers for:
$1,899.99
Save $800
Comp. Value: $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2197 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,197 reviews
  • Pros mentioned:
    Overall performance

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price. Very nice at work well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Drawer functionality

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modern design offering plenty of room. The flex drawer on this model offer a lot of versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality
    Cons mentioned:
    Ice maker performance

    Great internal space

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Amazing internal space Love the double drawers Easy controls Really easy warranty service (needed for my water dispenser and they fixed it really quickly) CONS: Ice dispenser spills ice all over

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and quiet fridge. So many compartments and energy efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best fridge at the best place

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best fridge I ever bought.. and plus getting it in Best Buy the best combination ever

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality
    Cons mentioned:
    Ice maker performance

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it a little over a month and we are happy with our purchase. There are a few drawbacks...2 liter bottles will not fit on the shelves unless you slid back the one shelf, and the crushed ice does not really come out crushed. You will get a some that is crushed but most are still larger pieces. I love the middle drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Lots of room. Fast ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got down to the correct temperature very quickly and created ice by the evening it was installed (that morning). Lots of room in the fridge and freezer. The 3rd deli tray makes keeping cheese, deli meat, butter, etc. convenient. The ice maker works great but the capacity is much smaller than our old early 2000 era fridge. However, it makes ice very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Kitchen Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product met my expectations with the size and storage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Decent Enough Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent fridge, lots of space inside but also no space at all. It gets crowded very easily. I would almost prefer the fridge that this one replaced simply because the old fridge felt much colder. The ice maker on this product is very disappointing. The ice is not fully frozen when getting it from the fridge and it is very frustrating. It is almost better to buy bags of ice than use the ice maker on the fridge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand where you're coming from. Let's help you with this, Willie.

      To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.

      For organization and a more space-optimized fridge, we recommend following this link below for some tips.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      We recommend following the troubleshooting tips below to get the ice maker's diagnosis.
      Please watch the YouTube video included and click on the embedded links for additional help.

      Ice maker is making some ice, but not enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147099489, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Overall performance

    Overall good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great after a year and a half. Lots of space although shelf spacing is limited.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice very good very cool lot of space keep the food fresh

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for 2 months. So far a very good product. It connects to your phone, in my case I have a Samsung. Not sure it connects with other makers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a little over a year now. It works great. only issue I've had is that the ice machine will get clogged with ice every now and then, and the cubes always come out a little crushed.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Smart design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We truly enjoy this model refrigerator due to the Flex Zone drawer. Like most families we go to the fridge repeatedly for the same type of items, i.e. drinks. The Flex Zone drawer allows us to access those items without compromising the temperature of the main compartment. The fridge has spacious areas for both refrigeration and frozen items. Overall, we’ve been very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Overall performance, Size

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love the flexzone drawer. Very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Best fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is more than what I was expecting, a lot of space and it looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    New stainless refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a LG refrigerator with this unit. First the wife loves the finish compared to the LG as fingerprints don't show. The extra drawer can be used as fridge or freezer. Blue tooth to change Temps and notice when someone leaves door open too long. Overall great product that looks good and maintains temp perfectly. Water filter easy to access and change.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Was weary after reading bad reviews but so glad I did not cancel the order . Everything works great including ice maker. So roomy and amazing price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice and big i got it as a good deal it amazing u can put a lot inside

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Big family fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose samsung because of the space. I had the earlier model which I loved. It had the door in door. This model does not. I previously tried a GE and sent it back. The space inside wasnt what I wanted. Milk space was in the door. I like to keep mine way in the back. Samsung has the space. The GE did have the door in door. Loved that detail. The Samsung also has a flip up top shelf. Great for tall items. I would recommend Samsung over the GE Profile. Just my opinion.

    I would recommend this to a friend
Page 15, Showing 281-300 of 2,197 reviews
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