Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2189 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,189 reviews
  • Rated 5 out of 5 stars

    Great new fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. Very spacious and fits beautifully in the kitchen. The flex draw is so handy . I also love the fact that we can know when someone leaves the door alarm, the fridge notifies us. Great purchase, great delivery experience as well.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    so Far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 3 times to get the delivery correct, then it took hours to get it in. The delivery guys were nice but clearly so ready to be done. My only complaint so far is that the water dispenser drips and runs down the front. We Takes a minute to get used to the middle drawer but I do like it. The wire partitions are kind of a pain. But it’s super nice, roomy, nice and bright inside.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Firsttimefridgebuyer20! I actually have this link (https://bit.ly/2uob1nQ) that has some steps you can take that should get the dispenser to stop dripping water. ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love new fridge

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this fridge after reading reviews on product description. The fridge is roomy and lots of groceries fit which is a plus. The freezer has a light (some reviews said it didn’t) and the drawer is roomy as well. The divider on freezer comes in handy to separate meats like chicken and beef. The FlexZone drawer is handy to place drinks and snacks for our grandkids and they are living it. The only flaw is the ice maker is a little noisy but not unbearable. Overall I love this fridge and am very happy with my purchase. Also, The stainless steel looks very sharp. We purchased in January but due to Covid didn’t get it delivered until June. Delivery and setup was fast and technicians knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the French door fridge. There is so much flexibility in how we stock it. I wasn’t sure about the extra drawer as opposed to the wide shelf inside the fridge, but it is awesome. We use it as a deli space and only need to open the drawer instead of the main fridge when we want a cheese stick and the like. The ice maker works great and the large tub freezer is perfect for all those Costco big bags of frozen chicken!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Best fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is more than what I was expecting, a lot of space and it looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best decision

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than what I expected. I really fell in love with this refrigerator and seeing it at the store didnt do much justice

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Great internal space

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Amazing internal space Love the double drawers Easy controls Really easy warranty service (needed for my water dispenser and they fixed it really quickly) CONS: Ice dispenser spills ice all over

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice and big i got it as a good deal it amazing u can put a lot inside

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Decent Enough Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent fridge, lots of space inside but also no space at all. It gets crowded very easily. I would almost prefer the fridge that this one replaced simply because the old fridge felt much colder. The ice maker on this product is very disappointing. The ice is not fully frozen when getting it from the fridge and it is very frustrating. It is almost better to buy bags of ice than use the ice maker on the fridge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand where you're coming from. Let's help you with this, Willie.

      To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.

      For organization and a more space-optimized fridge, we recommend following this link below for some tips.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      We recommend following the troubleshooting tips below to get the ice maker's diagnosis.
      Please watch the YouTube video included and click on the embedded links for additional help.

      Ice maker is making some ice, but not enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147099489, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Capacity, Design, Drawer functionality

    Rated 5 out of 5 stars

    Good refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modern design offering plenty of room. The flex drawer on this model offer a lot of versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great! I love all the extra spaces for specific size items. ( condiments, etc.) It is easy to keep items organized. And the smaller drawer is perfect for drinks!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big family fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose samsung because of the space. I had the earlier model which I loved. It had the door in door. This model does not. I previously tried a GE and sent it back. The space inside wasnt what I wanted. Milk space was in the door. I like to keep mine way in the back. Samsung has the space. The GE did have the door in door. Loved that detail. The Samsung also has a flip up top shelf. Great for tall items. I would recommend Samsung over the GE Profile. Just my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Was weary after reading bad reviews but so glad I did not cancel the order . Everything works great including ice maker. So roomy and amazing price

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it a little over a month and we are happy with our purchase. There are a few drawbacks...2 liter bottles will not fit on the shelves unless you slid back the one shelf, and the crushed ice does not really come out crushed. You will get a some that is crushed but most are still larger pieces. I love the middle drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Lots of room. Fast ice maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got down to the correct temperature very quickly and created ice by the evening it was installed (that morning). Lots of room in the fridge and freezer. The 3rd deli tray makes keeping cheese, deli meat, butter, etc. convenient. The ice maker works great but the capacity is much smaller than our old early 2000 era fridge. However, it makes ice very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Works great and best buy employees were wonderful!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing Refrigerator! So much space and to be able to designate a Drawer for meat and cheese! We absolutely love it! And everyone at best buy thru this process were very nice and helpful! The guys that helped us load it were great! And we really appreciated it because it was very windy and cold the day we picked it up and they had great attitudes! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge spacious

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really spacious is beautiful make ice and filters water

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    decent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a little over a year now. It works great. only issue I've had is that the ice machine will get clogged with ice every now and then, and the cubes always come out a little crushed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious refrigerator

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator, very roomy. It keeps everything cold the drawers where the freezer are are great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung Refrigerator French doors.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Good Price,Well Designed and Large Capacity.

    I would recommend this to a friend