Customer Ratings & Reviews

Great product! Love the flexzone drawer. Very spacious.

Replaced a LG refrigerator with this unit. First the wife loves the finish compared to the LG as fingerprints don't show. The extra drawer can be used as fridge or freezer. Blue tooth to change Temps and notice when someone leaves door open too long. Overall great product that looks good and maintains temp perfectly. Water filter easy to access and change.

Very efficient. Love the space however, the doors are not level and needs a little. Push to make sure they close.

We truly enjoy this model refrigerator due to the Flex Zone drawer. Like most families we go to the fridge repeatedly for the same type of items, i.e. drinks. The Flex Zone drawer allows us to access those items without compromising the temperature of the main compartment. The fridge has spacious areas for both refrigeration and frozen items. Overall, we’ve been very happy with this purchase

This is an impressive refrigerator, both visually and performance wise. The attention to detail and design don't really come into focus until you've had it in the house for awhile and really get to use it. The first impression in the store is one thing but where it shines is once it's in the kitchen and you're using it day to day. The frig stays at the set temperature as does the freezer. The middle shelf is great for keeping beverages cold without using space in the main area of the frig. The ice maker/water dispenser work flawlessly. So while my review is based on about a month of use, I don't see why that would change. I can highly recommend this frig. We have all Samsung appliances in our kitchen and visitors are always impressed by them.

We needed a new fridge for our home as our old one started to leak. I searched the internet for good deals and decided one day to visit our local Best Buy which had this one on sale for a very good price. We purchased it the same day and have been happy with it since its delivery to our home. It is spacious and not loud at all.

I’ve only owned this refrigerator for a couple of months now... it performs reasonably well. It is spacious and allows App control for settings in all 3 zones ( refrigerator, flex and freezer). It informs you if the doors have been left open and nags you to close it. No complains this far... so I recommend it on my ownership for 2 months.

don’t waste your money on a Samsung fridge!!! we have owned this fridge only 6 months and the ice maker is already frozen and won’t work! Junk.

Great storage, good ice cube maker, WiFi control. Overall great upgrade for the price

Very spacious love the extra drawer that can change from fridge to freezer. Lighting is great.like the display of temperature control on the side, and also how you can adjust everything in that same area.The weeks on the bottom make it convenient to move for cleaning. The ice and water dispenser is awesome. I like how it has the lock options.

Love the refrigerator works nice works are respectful when answering questions.

Love everything about this refrigerator looks, size, layout, water/ice dispenser. Only downside would be small ice capacity, but knew that going in.

We love the look of our new refrigerator! Simplistic but practical. We entertain a lot, and the deli drawer is fantastic. It holds all of our charcuterie board necessities and at the perfect temperature.

I like it. Stays cold. Well lit. Good size. No issue

Quiet cold spacious- I love this product and would def recommend it!

This Samsung is not just a good looking fridge, it is spacious and lit well. Organization is easy and losing food in there isnt an issue with this fridge. One key piece for me is filling my Stanley cup is actually easy with this fridge. If you have a large reusable cup, most cant fit it for filling it with ice and water. This has a large cup wpace for filling.

Great refrigerator it looks good and works perfect and very quite

We purchased this refrigerator in May 2020 to go with 3 other Samsung appliances for our kitchen remodel. One of the features I love is the flex zone drawer which we use for deli items and definitely comes in handy to store a tray of deviled eggs, or any other large dish(es) for parties etc. It has an alarm that goes off if a door/drawer has been left open too long or wasn't closed properly. At first I found this annoying because I never had a problem leaving the door open. However, I find the way the new fridge doors shut, it is very often (unknowingly) left ajar & the alarm has saved us/our food on numerous occasions. I like the sliding drawer in the freezer section where I keep frozen fruit, vegetables and ice cream so that I can use the remainder of the bottom drawer for meats & other frozen packages. Now to the bad...by June 2022, I'm wondering did we buy a dud or is this make/model unreliable? The freezer started making a grinding noise & immediately stopped working. We lost all of the food in our well stocked freezer, but fortunately, we purchased the extended protection plan & submitted a claim for all that was lost. A repairman came out after the July 4th holiday & diagnosed the problem. He ordered a sensor & another part & 2wks later came to replace the faulty parts. Everything was working fine when he left, but now 2 days later, we woke up to find defrosted food in the freezer. It is summer in Florida, so I am very grateful that the ice maker is located in the top (refrigerator section) & has somehow not been affected by the freezer malfunction. I am also grateful that the refrigerator portion still works & that we purchased the protection plan. We now need to shop for a new refrigerator to replace this one (no cost to us because of the protection plan), but I'm not sure how long that will take for delivery & it would behoove us to buy another protection plan for this new refrigerator. They just don't make things the way they used to!

The fridge works well and looks nice. I do not like that there is no light or no apparent light located at the water dispenser some things I have read is that Samsung was having too much issues and wasn’t going to fix it. I am not sure we would have purchased it if we new there was no light

I like the fact of fingerprint resistant and the middle compartment and the freezer has plenty of room. The only complaints I have is the main compartment of refrigerator the shelves will not or can not switch from left to right and the water dispenser is sensitive upon touch.