Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2197 reviews
(2,197 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
New appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient. Love the space however, the doors are not level and needs a little. Push to make sure they close.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
It Doea What It Should
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung is not just a good looking fridge, it is spacious and lit well. Organization is easy and losing food in there isnt an issue with this fridge. One key piece for me is filling my Stanley cup is actually easy with this fridge. If you have a large reusable cup, most cant fit it for filling it with ice and water. This has a large cup wpace for filling.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Highly recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator it looks good and works perfect and very quite
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Fridge spacious
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really spacious is beautiful make ice and filters water
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Perfect refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator. Enough space and work excellent
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Good new fridge for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great storage, good ice cube maker, WiFi control. Overall great upgrade for the price
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 5 out of 5 stars
So far, so good....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is beautiful and doesn't show finger prints. However, this is a replacement for my five year old Samsung French Door refrigerator that had nothing but problems especially with the ice maker. The compressor went and it was replaced. I guess time will tell.
I would recommend this to a friend Rated 5 out of 5 stars
definitely better than I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frankly, I held off on buying a new fridge because I thought the extra drawer feature was gimicky, and I REALLY didn't like the big chunky icemaker/water dispenser in the door. So I was skeptical, for sure. While I still don't like the chunky icemaker/water dispenser using up precious fridge and door space, it is convenient to have cool, filtered water at hand; Although, I'm considering adding an extra inline filter to see if we can improve the taste. But the part that has really impressed me is that produce seems to stay fresh MUCH longer. Some of the ingredients are quite perishable in the pre-packaged salad mixes. They get mushy after only 3-4 days 5 days at most. Today I re-opened a package that has been in the fridge for 9 days, and none of it was spoiled or on the "verge"! I was shocked. Delighted that I didn't have to throw food away, and impressed. I'll be even more impressed if this fridge lasts the same 30 years as the one we just dc'd!
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung-@8 cu.ft Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it, I love the room, Love the middle door, I think it's rather quiet, not loud as most of the reviews said. I bought a side by side before, biggest mistake I ever made, had to pull everything out just retrieve one item, Right now I'm thrilled with the refrigerator but I can't say how well it hold up as it's only been a month.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Happy camper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. The refrigerator is spacious and very practical. I love that it is fingerprint resistant and it is always shiny. No complaints for the moment.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator works nice works are respectful when answering questions.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 3 out of 5 stars
Miss my old refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space is well utilized. Cons: the ice maker is small, but I wouldn’t knock the rating down for just that. However, the ice perpetually flies all over the place and the water is slow. I really miss having a light at the water and ice dispenser. Its location makes it difficult to tell when your cup is getting full and we end up with water and ice on the floor frequently. The biggest concern: the seals on the refrigerator and drawers are not tight, they don’t grip at all. I am ready to replace it and haven’t had it a year yet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand your point and are saddened that you had to experience this with your fridge. Allow us to assist you.
Kindly visit and perform the troubleshooting steps from the link below to help maximize the water dispenser's efficiency. A hyperlink is included for further help.
Samsung refrigerator water dispenser issues:
https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-dispenses-slowly
Samsung ice makers stop automatically when full, using an optical sensor or mechanical arm to detect the ice level. Kindly refer to the troubleshooting guide below to help rectify the ice maker's efficiency.
Samsung ice maker makes too much ice:
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
We recommend contacting our Samsung customer Support via the links below to speak with a live representative to assist you with the door seal better:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148740270, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Drawer functionality, Overall performance
Rated 5 out of 5 stars
Samsung refrigerator.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! ! It looks great in my kitchen. Its very spacious and im able to fit a lot of food compare to my old refrigerator. Also, i love the extra deli drawer which I also use to add extra water bottles and drinks. I highly recommend the Samsung brand!
I would recommend this to a friend - Pros mentioned:Capacity, Drawer functionality
Rated 5 out of 5 stars
Frig is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frig drawer is very handy for quick access items. Frig is very spacious. Ice dispenser works well. Inside design provides lots of storage options. Very happy with the frig.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Pretty good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new fridge that would accommodate more food, which this definitely does. I don’t like the fact that water always ends up dripping down the front, because there really isn’t a good tray to catch the drips. Other than that, we like it.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 3 out of 5 stars
Junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don’t waste your money on a Samsung fridge!!! we have owned this fridge only 6 months and the ice maker is already frozen and won’t work! Junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kojo, we understand your frustration if your ice maker is frozen. Allow us to help.
Here is a guide to help you troubleshoot if your ice maker is frozen. Please choose, "Ice maker is frozen over." Kindly click on the embedded word.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151545986) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Love it so far!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I absolutely love this fridge! One note is that make sure you lock the water when not using or else it will keep dropping water. Outside of that, the space is great, and the organizers for the freezer are wonderful as well. Really pleased with the fridge so far!
I would recommend this to a friend Rated 5 out of 5 stars
Big Refigerator w great features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A non-planned purchase can be stressful. We had a great experience with BestBuy Associate showing us the models that would meet our requested features. After looking at the refrigerators, availability was checked. Four days later we had our new refrigerator installed and yhe old one hauled away. The fold up shelf in the main refrigeration area makes it easy for taller bottle storage. The fkex drawer is setup to for deli with meats cheese butter yogurt and canned drinks an easy pull drawer fir the kids to open. The freezer area is huge and nicely divided to keep meat and other items separate and easy to find.
I would recommend this to a friend- Pros mentioned:Capacity, Drawer functionality
Rated 5 out of 5 stars
Great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very roomy fridge with 2 fold up shelves to allow for tall items. It makes ice quickly. The drawer is perfect for yogurts, snacks, lunch meat. The only thing missing, for me, is a light at the water dispenser
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Our Personal “Sweets Space”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, our Samsung refrigerator is performing well. Even though we looked it over in the store, but actually having it in our home, we realized that it has far more space! So, now we just get to shop for more things, you know -—all those “sweet things!”
I would recommend this to a friend




























