Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2197 reviews
(2,197 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Lots of space for your groceries!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and spacious drawers. The flex zone or middle drawer saves energy since you do not have to open the entire doors to get small delicatesses. The inside thermostat is very practical. The water outlet does not spill around since it flows the right amount. It runs quiet and smooth!
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great item.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know there’s a lot that goes into purchasing a large electronic like this but I love this fridge. It works well for me. Perfect size, water in the door and Ice cubes is clutch. I’m happy with the purchase and actually glad I didn’t go with the video door model.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Kitchen appliance : frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit with adequate space for perishable food. The ice maker does make some noise when it is in operation. This is a minor amount of noise. We’re glad we made the purchase as many other stores offered long wait times for delivery.
I would recommend this to a friend Rated 4 out of 5 stars
No light at water dispenser
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works well and looks nice. I do not like that there is no light or no apparent light located at the water dispenser some things I have read is that Samsung was having too much issues and wasn’t going to fix it. I am not sure we would have purchased it if we new there was no light
I would recommend this to a friend- Pros mentioned:Capacity, Drawer functionality
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I love this new fridge. Having the middle drawer for extra space is just Great. We easily can fit a 24 pack of water with no problem. There is a lot of space for groceries and the freeze is spacious as well. It also fit perfect in our smaller size kitchen.
I would recommend this to a friend Rated 4 out of 5 stars
So much space but poor utilization of sides
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is spacious and surprisingly more so than expected. The side drawers are little cramp and seem like a poor utilization of space but it works out. The center drawer is a nice touch for things like leftover or defrosting meat.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this fridge is good. I am a little worried about the ice maker / water dispenser based on other people’s reviews. Only time will tell.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Tons of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has so much space and it doesn't show fingerprints. The cons are there is not enough space for tall containers, ice maker is loud, and opening and closing the freezer is loud. Overall, I am pleased with this purchase.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Excellent so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent so far. It’s a roomy refrigerator. Plenty of space for us. I like the lighting. Since it’s flat in the top you don’t hit it with tall containers. Plus it is bright inside. It’s very quiet. We’ll just have to see how well it ages. We are glad we purchased it.
I would recommend this to a friend Rated 5 out of 5 stars
Love this refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is beautiful and everything is placed very conviently. Shelves & storage areas are easy to arrange and customize, as you like. The actual temperature that it keeps the food is perfect. It is quiet other than when it is making ice. Cats friek out! When I open it up, it makes me smile. I love it!
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience! ^Cat
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung 4 Door Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love the refrigerator. A lot larger than what we had.
I would recommend this to a friend Rated 5 out of 5 stars
Forever A Samsung customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung refrigerator is a great addition to my other Samsung appliances. It offers a great amount of space and the size of the shelves offer lots of room. The Ice and water machine works wonderfully and quiet. I love the style and the classiness which brings a nice decor to my kitchen. It is my first four door refrigerator and I am very pleased with everything from beginning to end. Very satisfied customer.
I would recommend this to a friendRated 5 out of 5 stars
I recommend this refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this refrigerator for a few months now, and I’m genuinely impressed with its performance. It keeps everything at the perfect temperature
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
NICE refrig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let's hope the ice maker lasts. replacing an older Samsung side by side model. LIKES; great space; easier to access certain items from the freezer; water dispenser tends to stay 'on' at times and have to pull the lever out to stop water. overall satisfied
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
It works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, lets just say that a $2000 fridge just has to work. It should also be large and functional while also fitting in the same spot as the old fridge. It should have cool features like app connectivity and push notifications that alarm you if the door was left open. Water and ice should be filled into cups, and food should be cold or frozen, not both. Lights should work, it should smell nice, and look nice. Warranty on workmanship and components should be something extensive like 5+ years. Well, this meets all those points and more! Install is safe and easy with easily accessible parts that allow it to move or have the doors come off, and reinstalled later. We installed this with an island 3 feet away from the counter. Needless to say, it was a tight fit. The drawers move smoothly and the freezer compartments are spacious. The flexzone is great for putting fruit and snacks that the kids can reach.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
So far good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So Far So Good. We got a good one keeping fingers crossed. So Big they had to take it all apart to get it in the door! EVERYTHING doors hinges ice maker, drawers, everything. But they did a great job and it is working. Happy I had it delivered.
I would recommend this to a friend Rated 4 out of 5 stars
Lots of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Storage on the doors is limited in size and quantity. The flexibility to move shelves around is limited, but once I removed the half-slider shelf and opened up more space for tall items, it's worked out quite well. The manual is written/illustrated very poorly wrt this shelf. Otherwise, my only complaint is it produces the wimpiest ice cubes ever. They are small and seem to be mostly air as a glass full quickly becomes a half glass full when the liquid is added.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with us, gkras. Samsung is always looking for ways to improve our products and reviews like yours are vital in that process. ^Lo
- Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Love the Look!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.spacious, convenient, love the middle drawer-extra fridge/freezer..
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and gets the job done!!! Easy to install
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the lighting when you open the refrigerator. Overall very satisfied. Like said in other reviews.. the ice machine taking up a large portion of the door is not my favorite. You need the app to change the temperature not a fan. Not practical. Not sure if it's truly the temperature it says. 36 degrees vs the 40 that it reads on a small thermometer that we have inside. And finally the cubed ice.comes out a little messy i have to double check to confirm it's not on crushed, and it isn't. Overall it's functional and i love the drawer for the kid's snacks.
I would recommend this to a friend




























