Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2204 reviews
(2,204 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues in the beginning concerning the freezer not getting cold in temperature to completely freeze our food. Reading the book for this refrigerator the Peak Demand Mode was on. We have a smart meter supplied buy Electric Company. The electric company was controlling the temp in my freezer which stayed at +8 degrees. I disengaged this option and set the freezer temperature to -2. Samsung told me -2 degrees is the proper setting. See page 45 and 55 of the manual to turn off the PEAK DEMAND MODE. Never had a problem since. The ice maker is somewhat noisy but not as noisy as our old refrigerator. Great Purchase.
I would recommend this to a friendRated 5 out of 5 stars
I recommend this refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this refrigerator for a few months now, and I’m genuinely impressed with its performance. It keeps everything at the perfect temperature
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot of features that I like about this refrigerator - many drawers, storage capacity, split temperature control, fingerprint resistant stainless steel, etc. It also is a beautiful match to the rest of my stainless steel appliances.
I would recommend this to a friendRated 5 out of 5 stars
So far good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So Far So Good. We got a good one keeping fingers crossed. So Big they had to take it all apart to get it in the door! EVERYTHING doors hinges ice maker, drawers, everything. But they did a great job and it is working. Happy I had it delivered.
I would recommend this to a friendRated 5 out of 5 stars
Forever A Samsung customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung refrigerator is a great addition to my other Samsung appliances. It offers a great amount of space and the size of the shelves offer lots of room. The Ice and water machine works wonderfully and quiet. I love the style and the classiness which brings a nice decor to my kitchen. It is my first four door refrigerator and I am very pleased with everything from beginning to end. Very satisfied customer.
I would recommend this to a friendRated 5 out of 5 stars
Every thing I ever wanted in a refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a similar product from Best Buy over 7 years ago and wanted the same configuration. Very quiet and everything works perfectly. Delivery people did an excellent job in taking out the old refrigerator and bringing in the new. I only need one refrigerator with this one.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 28 cu ft. refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. We particularly like the FlexZone Drawer. Installation went without hitch. We also like the trays on the door. In previous refrigerators they tended to be somewhat too narrow to accommodate large containers whereas these are quite spacious. We also like the ability to connect to the SmartThings app which provides notification if the door is left open and review current temperatures. The only negative I have is that it ends up having more capacity that what we actually need .
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung 4 Door Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love the refrigerator. A lot larger than what we had.
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and the spaces that this fridge has. We have great experience with Danny. He is very professional and knowledgeable. He has made our buying experience a very pleasant one.
I would recommend this to a friendRated 5 out of 5 stars
Samsung French doors & flex drawer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this fridge has everything I need. Love the lighting and flex drawer plus large freezer. The look is elegant and French doors give the fridge section easy access.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family likes this refrigerator. It has a flexzone drawer, were you can switch the temperature. It's easy to clean.
I would recommend this to a friendRated 5 out of 5 stars
Nice fridge/freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice new fridge/freezer with helpful pull out drawer. The only drawbacks are that the ice cubes jump out and sometimes fall on wood floor and there is no receptacle available to stick your hand in to get ice. Otherwise, a beautiful product.
I would recommend this to a friendRated 5 out of 5 stars
Big Improvement!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 8 year old GE refrigerator side by side that came with our new home with the Samsung 4 Door French Refrigerator. It is a big improvement in capacity & storage design.
I would recommend this to a friendRated 4 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 7 year old fridge died so I needed a replacement and went to Best Buy. Everyone there was most helpful in helping me find a replacement that was not easy as I needed Black Stainless and wanted an icemaker in the door. Unfortunately the ice maker is the only thing about the fridge that I am not so pleased with. Don't really like the ice that comes out. I do like the FlexZone drawer.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love the Look!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.spacious, convenient, love the middle drawer-extra fridge/freezer..
I would recommend this to a friendRated 4 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had refrigerator for about 2 months. So far it works great. You can put a lot of food in it and like the Flexzone drawer.
I would recommend this to a friendRated 5 out of 5 stars
Cold as Ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely LoVe our new Samsung fridge! The delivery team was Great too and even called before they delivered on time.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE our new refrigerator! As beautiful outside as it is functional on the inside. The drawer provides easy access to our favorites without having to open the large doors.
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the storage capabilities, this is one of the best appliances we have ever purchased. Not only does it look great in our kitchen, but we now have everything organized to work for our lives.
I would recommend this to a friendRated 4 out of 5 stars
Good refrigerator, but noisy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a replacement for previous Samsung refrigerator (which stopped working after 10 years. The new one is more spacious and very good shelf arrangements. It is deeper than the previous model. We like the 4 door feature and ability of storing food and drinks colder than 37 deg. Freezer is also spacious. LED lights and water filter location are much better than the previous model. Twin cooling is allows rapid cooling. The only negative part is the new refrigerator is a lot more noisy. It takes getting used to weird loud clicking. If your bedroom is close to kitchen, you will need ear plugs to sleep.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there sunnyCalifornia, I want to congratulate you on your Samsung Refrigerator and know you have some concerns with your unit making noise. I have some helpful information that will inform you on noises coming from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
We want to welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad


























