Customer Ratings & Reviews

Love the lighting when you open the refrigerator. Overall very satisfied. Like said in other reviews.. the ice machine taking up a large portion of the door is not my favorite. You need the app to change the temperature not a fan. Not practical. Not sure if it's truly the temperature it says. 36 degrees vs the 40 that it reads on a small thermometer that we have inside. And finally the cubed ice.comes out a little messy i have to double check to confirm it's not on crushed, and it isn't. Overall it's functional and i love the drawer for the kid's snacks.

This refrigerator is excellent, right temperature, very spacious, beautifully designed, is doing its job with lots of efficiency, and no complains so far.

Storage on the doors is limited in size and quantity. The flexibility to move shelves around is limited, but once I removed the half-slider shelf and opened up more space for tall items, it's worked out quite well. The manual is written/illustrated very poorly wrt this shelf. Otherwise, my only complaint is it produces the wimpiest ice cubes ever. They are small and seem to be mostly air as a glass full quickly becomes a half glass full when the liquid is added.

The refrigerator is spacious and easy to maintain, you can even Bluetooth connect it to your phone to adjust temperatures and be given notice that the doors are open. Also the fingerprint resistant stainless steel cuts down on a lot of cleaning.

Great buy easy-to-use very very nice to have a flex zone different but great to have

Works as advertised. We particularly like the FlexZone Drawer. Installation went without hitch. We also like the trays on the door. In previous refrigerators they tended to be somewhat too narrow to accommodate large containers whereas these are quite spacious. We also like the ability to connect to the SmartThings app which provides notification if the door is left open and review current temperatures. The only negative I have is that it ends up having more capacity that what we actually need .

I've had it for six months and this refrigerator works great. But if I imagined my perfect fridge the ice maker would be raise just a tiny bit so I could fit slim cans underneath it and the ice maker wouldn't be so loud anddddddd the water dispenser would be faster and also not placed so far forward. I can't tell you how many times I have put a glass or water bottle on the dispenser just for the water to fall all over my hand completely missing it's intended target. But I love the drawers and the door space in the fridge. I also love that it alerts you when the door is left open. That's has saved me more times than one.

My family likes this refrigerator. It has a flexzone drawer, were you can switch the temperature. It's easy to clean.

Lots of room inside and very functional. It was cold within 30 minutes, although it was recommended to wait 24-48 hours for maximum coldness. We have enjoyed having much more room for our groceries.

Had issues in the beginning concerning the freezer not getting cold in temperature to completely freeze our food. Reading the book for this refrigerator the Peak Demand Mode was on. We have a smart meter supplied buy Electric Company. The electric company was controlling the temp in my freezer which stayed at +8 degrees. I disengaged this option and set the freezer temperature to -2. Samsung told me -2 degrees is the proper setting. See page 45 and 55 of the manual to turn off the PEAK DEMAND MODE. Never had a problem since. The ice maker is somewhat noisy but not as noisy as our old refrigerator. Great Purchase.

There are a lot of features that I like about this refrigerator - many drawers, storage capacity, split temperature control, fingerprint resistant stainless steel, etc. It also is a beautiful match to the rest of my stainless steel appliances.

For the money this fridge has everything I need. Love the lighting and flex drawer plus large freezer. The look is elegant and French doors give the fridge section easy access.

My 7 year old fridge died so I needed a replacement and went to Best Buy. Everyone there was most helpful in helping me find a replacement that was not easy as I needed Black Stainless and wanted an icemaker in the door. Unfortunately the ice maker is the only thing about the fridge that I am not so pleased with. Don't really like the ice that comes out. I do like the FlexZone drawer.

I bought a similar product from Best Buy over 7 years ago and wanted the same configuration. Very quiet and everything works perfectly. Delivery people did an excellent job in taking out the old refrigerator and bringing in the new. I only need one refrigerator with this one.

Overall the Frege is good and internal space is better then all other brands. Wine space is great Water dispenser could be better. Water leakage is present since new

Love the look and the spaces that this fridge has. We have great experience with Danny. He is very professional and knowledgeable. He has made our buying experience a very pleasant one.

Very Nice, better than expected! Installers did an excellent job - and made sure I was familiar with how to manage the refrigerator and especially the water & ice. The water filter gives excellent tasting water.

Nice new fridge/freezer with helpful pull out drawer. The only drawbacks are that the ice cubes jump out and sometimes fall on wood floor and there is no receptacle available to stick your hand in to get ice. Otherwise, a beautiful product.

We replaced our 8 year old GE refrigerator side by side that came with our new home with the Samsung 4 Door French Refrigerator. It is a big improvement in capacity & storage design.

we are really Happy with the size not only outside inside is very spacious.