Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2189 reviews
(2,189 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Drawer functionality, Overall performance
Rated 5 out of 5 stars
Awesome Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE our new refrigerator! As beautiful outside as it is functional on the inside. The drawer provides easy access to our favorites without having to open the large doors.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the storage capabilities, this is one of the best appliances we have ever purchased. Not only does it look great in our kitchen, but we now have everything organized to work for our lives.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent was a little to big for the space but made it work! Absolutely love it
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 4 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had refrigerator for about 2 months. So far it works great. You can put a lot of food in it and like the Flexzone drawer.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, large refrigerator that works as expected. We use the middle drawer for drinks and everything works great.
I would recommend this to a friend Rated 4 out of 5 stars
Good refrigerator, but noisy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a replacement for previous Samsung refrigerator (which stopped working after 10 years. The new one is more spacious and very good shelf arrangements. It is deeper than the previous model. We like the 4 door feature and ability of storing food and drinks colder than 37 deg. Freezer is also spacious. LED lights and water filter location are much better than the previous model. Twin cooling is allows rapid cooling. The only negative part is the new refrigerator is a lot more noisy. It takes getting used to weird loud clicking. If your bedroom is close to kitchen, you will need ear plugs to sleep.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there sunnyCalifornia, I want to congratulate you on your Samsung Refrigerator and know you have some concerns with your unit making noise. I have some helpful information that will inform you on noises coming from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
We want to welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad
- Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Love Most of this refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator EXCEPT that the ice will get stuck and slowly melt down the front, leaving puddles on top of each door. other than that, i absolutely LOVE the middle draw that can change temp from refrigerator to freezer depending on your needs. Samsung needs to redesign the door water/ice dispenser area.
I would recommend this to a friend Rated 5 out of 5 stars
Good Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery persons were excellent.Very helpful in the placing of the stove and refrigerater.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
My BEST. Buy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the purchase I have ever made. The French doors feel im pending the doors to a palace. The amount of room and storage boggles my mind. No more moving items out or side ways to get that item in the back. It’s easier to keep immaculate , there is so much more room to maneuver everything. My dairy has its own area. My middle drawer is excellent for keeping cold cuts, cheese and dips like humus. The freezer is easy to reach and organize.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Fantastic Frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic refrigerator. It's BIG, but was easy to disassemble the doors and draw fronts to fit through the a smaller than usual door. The Flex draw what 4 temp settings depending on what you want to use it for.
I would recommend this to a friend - Pros mentioned:Drawer functionality, Overall performance
Rated 4 out of 5 stars
Working well so far!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far and really enjoy the middle drawer for flexible usage and storage. It was a bit more expensive than other comparable models and why only 4 out of 5 stars.
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Amazing Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is very spacious, and the extra drawer makes it better. Great purchase.
I would recommend this to a friend Rated 4 out of 5 stars
Beautiful Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge from everything I can tell so far (I've had it for almost 2 months). The only drawback I can find so far is that the shelving on the doors doesn't really fit the stuff I was used to putting in shelving on my old French door fridge. There is the one big door shelf for milk and a couple of items but the other shelves are just not planned well so they really don't fit the normal condiments. Other than that, great fridge. I love the look of my new fridge (inside and outside) and purchasing from Best Buy was a great experience. When the fridge went on sale a week after my purchase, all I did was call and they immediately refunded approximately $200 to reflect sales price and I was able to get immediate delivery.
I would recommend this to a friendRated 4 out of 5 stars
Love my Samsung kitchen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! It’s beautiful and roomy, love the middle drawer , which it has a couple more options to move shelves but I can work around it - water is great , ice is a little slower coming out - the smart feature works good getting door alerts is nice when grandkids are around lol The one thing I do not like is that if I’m filling water and someone (or me) opens the other side door to grab something the ice and water feature stops lol
I would recommend this to a friendRated 4 out of 5 stars
FRIDGE 911!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our new refrigerator which replaced the 7 year old LG. We were in need of one that day so we wouldn't lose all our food. However, the top shelf doesnt seem to stay in place. Also, I wish the salesperson would have told us about the counter depth one, so ours wouldn't stick out so much.
I would recommend this to a friend- Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 3 out of 5 stars
Nice size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the space...the icemaker has issues. Likes to crush all the ice and leak water. But overall like it.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate that you love some of the refrigerator's features, TanyaB. Let us help with the ice maker and the leak.
Below is the troubleshooting link to help with the water leaks. The resource also includes another resource to check about leveling the refrigerator.
Leaks under the drawers, under the fridge, or other areas:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas
For further assistance with the ice maker, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148355410) to help our team pull up your information when you message us.
Thank you.
-Angelica
Rated 5 out of 5 stars
Terrific Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of interior space. The separate drawers are a wonderful way to keep items organized. The filter to the water system is cleverly placed and is easily accessible.
I would recommend this to a friend- Pros mentioned:Drawer functionality, Size
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the Samsung refrigerator. Plenty of room in freezer and refrigerator. We love how the drawers are divided; very convenient. We would purchase it again.
I would recommend this to a friend - Pros mentioned:Capacity, Drawer functionality
Rated 5 out of 5 stars
The best refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a a wonderful refrigerator! My wife and I love how much capacity it has. We also love the middle drawer!
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Excellent Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an older model Samsung in the home we just sold and I wanted the same for our new house. I loved the Flex-Zone drawer. I kept it cold and stored meat in it. Can't wait until we are in our house with this refrigerator!
I would recommend this to a friend




























