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  • Front. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • 10 YEAR WARRANTY ON THE COMPRESSOR 10 YEAR ENERGY SAVINGS LESS NOISE DURABILITY
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • Alt View 12. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a full-size refrigerator with a FlexZone drawer that has four temperature settings. The refrigerator is stocked with various food items, including apples, oranges, sandwiches, and milk. The apples are placed in the upper section of the refrigerator, while the oranges are located in the middle section. The sandwiches are placed in the lower section, and the milk is stored in the refrigerator's door compartments. The refrigerator is organized and well-stocked, showcasing the versatility of the FlexZone drawer.
  • The image features a large, metallic refrigerator with a clean, empty interior. It is a full-size refrigerator with a freezer on the bottom, and it has a total of 12 shelves for storage. The refrigerator is currently empty, with no food or items visible inside.
  • The image shows a large, silver, two-door refrigerator with its doors open, revealing a well-stocked interior. The refrigerator is filled with various food items, including multiple bottles, oranges, and broccoli. The bottles are located in different sections of the refrigerator, with some placed on the upper shelves and others on the lower shelves. The oranges are placed in the middle of the refrigerator, while the broccoli is located towards the bottom right side. The refrigerator appears to be a full-size model, providing ample storage space for a family's groceries.
  • The image features a stainless steel ice dispenser with a water dispenser on top of it. The dispenser is built into the wall and has a silver finish. The water dispenser is located above the ice dispenser, and both are part of a refrigerator.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including several bottles of drinks and a variety of vegetables. There are also multiple bowls containing different types of food. The refrigerator is organized in a way that allows for easy access to the items, making it a convenient and functional appliance for storing and preparing meals.
  • The image features a white refrigerator with two bottles of water placed on the shelves. The refrigerator is filled with various fruits and vegetables, including apples, oranges, and bananas. The fruits and vegetables are organized in the refrigerator, with some placed in the bottom drawer and others on the shelves. The refrigerator appears to be a full-size model, providing ample storage space for the items.
  • Alt View 19. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including apples, oranges, and milk. There are also several bottles placed throughout the refrigerator, along with a sandwich and a bowl. The refrigerator is organized and ready to be used, showcasing a diverse selection of food and drinks.
  • The image shows a refrigerator with its door open, revealing a variety of food items stored inside. The refrigerator is filled with different types of food, including yogurt, frozen items, and other perishable goods. The refrigerator is well-stocked, indicating that the owner is well-prepared for meals and snacks.
  • Alt View 22. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a fingerprint resistant surface, which is designed to prevent fingerprints from being left on the surface. This is particularly useful in high-touch areas, such as refrigerator doors, where fingerprints can be easily visible and may require frequent cleaning to remove. The fingerprint resistant surface is made of stainless steel, which is known for its durability and resistance to stains and fingerprints.
  • The image features a large refrigerator with its door open, revealing a variety of food items inside. The refrigerator is filled with bottles, including water and juice, as well as broccoli and carrots. The refrigerator is also equipped with a digital display, which provides information about the temperature and humidity inside. The refrigerator is a part of a larger kitchen setup, which includes a sink and an oven.
  • The image features a kitchen with a large metallic refrigerator and a cell phone. The cell phone is displaying a graph showing energy usage for the refrigerator. The refrigerator is positioned in the middle of the kitchen, and there is a bowl on the countertop nearby. The kitchen also includes a sink and a dining table with chairs. The scene is set in a modern kitchen with a focus on energy efficiency and monitoring.
  • SAMSUNG : DE A ...
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Samsung Bespoke 4-Door Refrigerators video 2 minutes 59 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model:
RF28R7201SR
SKU:
6323216
Highly rated by customers for:
Your price for this item is $1,899.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2189 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,189 reviews

  • Great design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous frig. The middle drawer keeps you from opening the whole door when you want something small. You can also open vegetable draw with only one door open. Very cooling efficient design

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Great Refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space this refrigerator has and the FlexZone drawer is an absolute plus.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Refrigerator, we really like it. it works perfectly and is beautiful as well. we really like it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung icebox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung and Best Buy delivered and set up it’s was a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Large, spacious & beautiful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great Unit. It is very large, be sure to measure your door as well as your space. The ice dispenser throws out small chips in addition to the cubes, often missing the glass.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Works great for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful finish and holds a lot of groceries. Water and ice maker work wonderfully. I like that the temperature controls are inside the refrigerator and not on the ice/water dispenser on the outside.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    UPDATES CAN BE GREAT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sad to have to say goodbye to my 31 year old refrigerator. When it comes to appliances, I am a creature of habit. However, after having the new Samsung with Freezer drawers I am so happy. The organization is great for me! I love to cook so a refrigerator is a highly valued item in my kitchen. My only complaint is the crushed ice feature spits ice all over. The whole ice works fine. One thing that would have made the exterior water dispenser better is a light. I had that on my old refrigerator and it was quite handy. Otherwise, so far so good!

    I would recommend this to a friend

  • Easy pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PURCHASE. My fridge went out and i had no time to get to the store. I went online, easy to navigate, great pictures and details. So happy with purchase.

    I would recommend this to a friend

  • Best Buy - Best Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "My experience with both the refrigerator and Best Buy’s service was exceptional. The team there really went above and beyond to assist me in selecting the ideal model for my specific needs. They took the time to understand my requirements, from storage capacity to energy efficiency, and helped me find a fridge that not only fits my space perfectly but also aligns with my budget. Their guidance made the whole shopping process smooth and stress-free, and I felt confident in my choice thanks to their expertise."

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, Perfect three drawers. Easy to organized

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    This is a big fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a large kitchen so this beast fits right in! We love the 'zones' and can set-up items that we use the most in the flex zone drawer for ease of use. The freezer section is a big upgrade for us and we both like it at the bottom of the fridge. Very easy to control the fridge with the Samsung app. I can add items to the freezer and the app keeps track of how long they have been in there. Before I open the door, I know what I am going for instead of looking to see what is in there. The stainless is nice but be careful as it dents very easily along with all the fingerprints that show up driving my wife crazy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Looks good and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was fully installed it has been working great. It is fingerprint resistant as indicated. I love the way the shelves and draws can be changed around to fit large or small item. Great buy for the money.....

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Overall performance

    Samsung refrigerator review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. Well laid out. French doors are awesome and useful. The center drawer is a must. Giant freezer. Best buy staff from sales through delivery were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator at this price point $1600 no problems whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Must definitely purchase this Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator is so roomy! It is set up just right for storage. AND the FlexZone Drawer is great. We do not have to keep opening the top part of the fridge all the time! Freezer is also very roomy with 2 compartments

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    New refrigerator lives us to expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has really done the job for us. We like the look of it and it has served us well. It seems really big and the in the door ice and water are great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a spacious beautiful fridge. has everything i wanted. love the deli drawer. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Samsung Refrigerater Icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Samsung Refrigerater along with Double ovens and electric cooktop. First 2 refrigeraters delived were damaged. Love the design of the fridge, ample capacity in both Refrigerater and freezer and drawer. The biggest issue is with the icemaker. Extremely dissapointed with it. Ice has crystals on outside of cubes and clumps together in hopper to point it will not dispense properly. When it does dispense the cubes are usually broken and spew out. Samsung technicians have been out 5 times since we bought the first fridge in August 2020. Each visit they fixed one thing after another, including replacing the icemaker and the main board. The icemaker issue has remained unchanged. Only option now is to replace the refrigerater. Love the fridge design especially the drawer but I would not recommend buying this fridge because of the icemaker issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142998952. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Size

    Large space and quiet working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Samsung refrigerator because it is very large space and no sound except when it makes ice. Also fruits and vegetables are staying longer without rotten. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Great Item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item .... Dont Stick out the Counter ... Very net item

    I would recommend this to a friend
Page 21, Showing 401-420 of 2,189 reviews
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