Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • Front. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • 10 YEAR WARRANTY ON THE COMPRESSOR 10 YEAR ENERGY SAVINGS LESS NOISE DURABILITY
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • Alt View 12. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a full-size refrigerator with a FlexZone drawer that has four temperature settings. The refrigerator is stocked with various food items, including apples, oranges, sandwiches, and milk. The apples are placed in the upper section of the refrigerator, while the oranges are located in the middle section. The sandwiches are placed in the lower section, and the milk is stored in the refrigerator's door compartments. The refrigerator is organized and well-stocked, showcasing the versatility of the FlexZone drawer.
  • The image features a large, metallic refrigerator with a clean, empty interior. It is a full-size refrigerator with a freezer on the bottom, and it has a total of 12 shelves for storage. The refrigerator is currently empty, with no food or items visible inside.
  • The image shows a large, silver, two-door refrigerator with its doors open, revealing a well-stocked interior. The refrigerator is filled with various food items, including multiple bottles, oranges, and broccoli. The bottles are located in different sections of the refrigerator, with some placed on the upper shelves and others on the lower shelves. The oranges are placed in the middle of the refrigerator, while the broccoli is located towards the bottom right side. The refrigerator appears to be a full-size model, providing ample storage space for a family's groceries.
  • The image features a stainless steel ice dispenser with a water dispenser on top of it. The dispenser is built into the wall and has a silver finish. The water dispenser is located above the ice dispenser, and both are part of a refrigerator.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including several bottles of drinks and a variety of vegetables. There are also multiple bowls containing different types of food. The refrigerator is organized in a way that allows for easy access to the items, making it a convenient and functional appliance for storing and preparing meals.
  • The image features a white refrigerator with two bottles of water placed on the shelves. The refrigerator is filled with various fruits and vegetables, including apples, oranges, and bananas. The fruits and vegetables are organized in the refrigerator, with some placed in the bottom drawer and others on the shelves. The refrigerator appears to be a full-size model, providing ample storage space for the items.
  • Alt View 19. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including apples, oranges, and milk. There are also several bottles placed throughout the refrigerator, along with a sandwich and a bowl. The refrigerator is organized and ready to be used, showcasing a diverse selection of food and drinks.
  • The image shows a refrigerator with its door open, revealing a variety of food items stored inside. The refrigerator is filled with different types of food, including yogurt, frozen items, and other perishable goods. The refrigerator is well-stocked, indicating that the owner is well-prepared for meals and snacks.
  • Alt View 22. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a fingerprint resistant surface, which is designed to prevent fingerprints from being left on the surface. This is particularly useful in high-touch areas, such as refrigerator doors, where fingerprints can be easily visible and may require frequent cleaning to remove. The fingerprint resistant surface is made of stainless steel, which is known for its durability and resistance to stains and fingerprints.
  • The image features a large refrigerator with its door open, revealing a variety of food items inside. The refrigerator is filled with bottles, including water and juice, as well as broccoli and carrots. The refrigerator is also equipped with a digital display, which provides information about the temperature and humidity inside. The refrigerator is a part of a larger kitchen setup, which includes a sink and an oven.
  • The image features a kitchen with a large metallic refrigerator and a cell phone. The cell phone is displaying a graph showing energy usage for the refrigerator. The refrigerator is positioned in the middle of the kitchen, and there is a bowl on the countertop nearby. The kitchen also includes a sink and a dining table with chairs. The scene is set in a modern kitchen with a focus on energy efficiency and monitoring.
  • SAMSUNG : DE A ...
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Samsung Bespoke 4-Door Refrigerators video 2 minutes 59 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model:
RF28R7201SR
SKU:
6323216
Highly rated by customers for:
Your price for this item is $1,899.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2189 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,189 reviews
  • Pros mentioned:
    Capacity, Overall performance

    New fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, is spacious and it looks very pretty in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Samsung Flexzone Fridge

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with nice features. The drawer offers flexible storage options

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything I thought it was going to be. Works great. Looks great.

    I would recommend this to a friend

  • Samsung Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales service. Installation was planned and occurred on the date agreed too.

    I would recommend this to a friend

  • Slow dispenser

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge except for one thing…the ice dispenser is so slow!!! If the ice would dispense faster I would love this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Just buy it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this frig!! Price was reasonable (well worth it!!), delivery was quick, they set it up n hauled off my old one! Thank you! So happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Job well done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new refrigerator is the updated version of my old refrigerator. I love it. The men who carefully removed the old refrigerator and efficiently installed the new one were nice and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Great Refrigerator!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because my mom has an older version and I missed the middle drawer when we moved out! The bottom freezer drawer is bigger than I anticipated. It's so nice to not have to bend down to get to the veggies anymore and have easy access to the deli drawer instead of a giant drawer near the bottom where items fell to the bottom to expire and stink up the fridge! My reason for 4 stars was our experience with delivery. The team that delivered made my husband take our front door off the house to bring the refrigerator in instead of taking the doors off the refrigerator. So now my relatively new front door is scratched up at the hinges. We were also disappointed that they would not help us out by bringing the old one to the garage for us. Especially since the front door was already off due to their laziness.

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so happy when I got my freezer delivered. Was professionally installed in my home. Just made the space allocated for it to fit. Works great with enough space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    We love our new fridge. Samsung you did it right!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, glamorous, and stylish. Lots of options for storing and preserving food. Quiet, functional, and easy to access contents. We are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Nice fridge!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this fridge as an upgrade to our side by side. I love it! It is so much easier to organize and the amount of interior room is wonderful. I’m very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    So Samsung

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch refrigerator. So impressed with the size and storage. My wife and kids love it. It's very easy on the eyes and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    We love this fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this fridge! It has a ton of room in it and we really like the freezer drawer being on the bottom. It also looks great in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Beautiful refrigerator. Love all the doors.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great spacious refrigerator with different zones for different foods. Ice maker makes perfect sized crescents that fit every glass. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Great value

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Not only does it looks good in my kitchen but it has a lot of space inside to meet all of my needs

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there! I am thrilled to hear how much you love your new Samsung refrigerator. The wide range of features and roomy interior makes it a great choice. Welcome to the family! ^Shay Samsung

  • Cons mentioned:
    Ice maker performance

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this refrigerator for a few weeks. So far seems to be okay. It does seem as though it does not have much space in the top but I guess the middle drawer accounts for that. I do like that the kids can reach the middle drawer and that is where I keep the items we go into the fridge for the most. The one thing both my husband and I are not happy with are the ice cubes. They are smaller than our older fridge and do not seem to stay frozen as long. We have tried turning down the temp but not sure that has solved the problem.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with us. ^Lo Samsung

  • Pros mentioned:
    Design, Overall performance

    Samsung fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of my new fridge and it work’s wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Overall performance

    love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it,If you would like to make a sandwich you dont need to stand there and get all your meat and cheese out it is in its our draw I JUST LOVE IT OVER ALL .....

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the 5 stars, Barbara! We're excited to hear that sandwich making is a breeze with this refrigerator. ^Lo Samsung

  • Pros mentioned:
    Overall performance

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product,works excellent,easy to install,the smart app is a nice plus.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Highly Reccommended.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I had a side by side before and now with the French doors I am able to put multiple large pans in it. Love the FlexZone drawer for storing extras like butter, cheese and snacks for a quick grab. Freezer has a drawer on top that is great for storing frozen bags of veggies and keeps everything more visible and not buried.

    I would recommend this to a friend
Page 23, Showing 441-460 of 2,189 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.