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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2189 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,189 reviews
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Nice roomy refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it an overall 4 stars because it was a little cumbersome getting everything set up on line through the Samsung app. All of refrigerator settings and adjustments are through the app. The only complaint I have regarding refrigerator performance is the icemaker is soooo slooow. I hate to see this icemaker try to keep up with our family during the dog days of summer. The ice bucket is hard to remove if you want to dump your ice into a cooler.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    Great freezer size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Large freezer. Only down side is the left size of the door can't store much. Also hard to store tall items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Refrigerator. The ice maker could use some work but over all a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Rated 5 out of 5 stars

    Efficient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator if you need a lot of storage space, but do not have a large opening! The flex zone drawer is very useful!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to similar fridges at the same price point this was the largest fridge with the most features at nearly 1.2K less.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung products are great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Samsung refrigerator and we love it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Nice fridge for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large refrigerator with generally useful space design. There is pretty limited space for tall bottles. Nice lighting and convenient access to all of the space. Nice finish and does not show fingerprints easily. The external water does drip occasionally. The top doors are very thick and may be difficult to clear a close fitting wall or cabinet without being pulled out pretty far. Overall, a nice refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Size

    Rated 4 out of 5 stars

    Great fridge for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 3rd drawer. Bigger than our last fridge but the shelf layout is a little goofy so space isn't utilized to the utmost.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great to hear that the spacious design of this refrigerator is perfect for your home. ^Lo Samsung

  • Rated 5 out of 5 stars

    Samsung French door fridge with bonus flex zone do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Lots of great upgrades from our old , leaking fridge. Great delivery folks got this I. Out kitchen even after I thought it was too big to get into kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new refrigerator, it is very spacious and works well for my household.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there HappyL, I would like to congratulate you on your new spacious Samsung Refrigerator. I am so happy you are loving the unit for your household. Thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the drawer individually, I don't have to open the fridge doors. Plenty space

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great fridge except for the ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks great and provides lots of options for storage. We bought this to replace a GE side by side that came with our new house. Love the drawer set up. Great overall capacity. Very quiet operation. I read some reviews about leaking ice makers, but have had zero issues. The drawback is a low capacity ice maker, compared to the GE that was replaced. It feels like it is about half the amount of cubes. Side note, the Best Buy delivery team does a great job. We had originally bought this through Costco. It was supposed to be back ordered for about three weeks. After 3 weeks of receiving no communications from Costco, I called them. They said the product had not yet been manufactured and it would be about another 5-weeks. I cancelled and ordered from BBY. They delivered it in four days, even though it was listed as back ordered. We just bought a Samsung washer and dryer from BBY too. Another great experience. We should have stuck with them to begin with on the fridge. Real rating would be 4.5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet. So clean and purdy! lol It's big and very roomy. I love not having to open the main refrigerator doors to get to the deli drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exsperiance with best buy was great. prices were the lower than big box stores assoicates were kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a refrigerator from here, process was so easy and Best Buy representative was so helpful and patient with me. We have been wanting this refrigerator for a while, we LOVE it, so much space to put all kinds of items!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance is handsome and performs very well. Only complaint is how long it takes to switch from water to ice.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Love the flex drawer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. We were without an ice maker (previous LG ice maker went out and when I called service the parts were discontinued) for several years. The ice maker on this unit has been stellar so far. Especially like the flex drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best refrigerator I own hands down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator. Very quiet and has tons of room to fit all our food that needs to be refrigerated. Love all the features and designs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    My Fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly, something I was looking for! Perfect storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price. Very nice at work well.

    I would recommend this to a friend