Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2189 reviews
(2,189 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Nice roomy refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it an overall 4 stars because it was a little cumbersome getting everything set up on line through the Samsung app. All of refrigerator settings and adjustments are through the app. The only complaint I have regarding refrigerator performance is the icemaker is soooo slooow. I hate to see this icemaker try to keep up with our family during the dog days of summer. The ice bucket is hard to remove if you want to dump your ice into a cooler.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 4 out of 5 stars
Great freezer size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size. Large freezer. Only down side is the left size of the door can't store much. Also hard to store tall items.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Refrigerator. The ice maker could use some work but over all a great product!
I would recommend this to a friend - Pros mentioned:Capacity, Drawer functionality
Rated 5 out of 5 stars
Efficient!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator if you need a lot of storage space, but do not have a large opening! The flex zone drawer is very useful!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to similar fridges at the same price point this was the largest fridge with the most features at nearly 1.2K less.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung products are great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Samsung refrigerator and we love it.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Nice fridge for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large refrigerator with generally useful space design. There is pretty limited space for tall bottles. Nice lighting and convenient access to all of the space. Nice finish and does not show fingerprints easily. The external water does drip occasionally. The top doors are very thick and may be difficult to clear a close fitting wall or cabinet without being pulled out pretty far. Overall, a nice refrigerator.
I would recommend this to a friend - Pros mentioned:Drawer functionality, Size
Rated 4 out of 5 stars
Great fridge for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 3rd drawer. Bigger than our last fridge but the shelf layout is a little goofy so space isn't utilized to the utmost.
I would recommend this to a friendBrand response from Samsung
Posted .It's great to hear that the spacious design of this refrigerator is perfect for your home. ^Lo
Rated 5 out of 5 stars
Samsung French door fridge with bonus flex zone do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Lots of great upgrades from our old , leaking fridge. Great delivery folks got this I. Out kitchen even after I thought it was too big to get into kitchen.
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Rated 4 out of 5 stars
Very nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new refrigerator, it is very spacious and works well for my household.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there HappyL, I would like to congratulate you on your new spacious Samsung Refrigerator. I am so happy you are loving the unit for your household. Thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like having the drawer individually, I don't have to open the fridge doors. Plenty space
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Great fridge except for the ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks great and provides lots of options for storage. We bought this to replace a GE side by side that came with our new house. Love the drawer set up. Great overall capacity. Very quiet operation. I read some reviews about leaking ice makers, but have had zero issues. The drawback is a low capacity ice maker, compared to the GE that was replaced. It feels like it is about half the amount of cubes. Side note, the Best Buy delivery team does a great job. We had originally bought this through Costco. It was supposed to be back ordered for about three weeks. After 3 weeks of receiving no communications from Costco, I called them. They said the product had not yet been manufactured and it would be about another 5-weeks. I cancelled and ordered from BBY. They delivered it in four days, even though it was listed as back ordered. We just bought a Samsung washer and dryer from BBY too. Another great experience. We should have stuck with them to begin with on the fridge. Real rating would be 4.5 stars.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Excellent choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs quiet. So clean and purdy! lol It's big and very roomy. I love not having to open the main refrigerator doors to get to the deli drawer.
I would recommend this to a friend Rated 5 out of 5 stars
samsung fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exsperiance with best buy was great. prices were the lower than big box stores assoicates were kind
I would recommend this to a friendRated 5 out of 5 stars
My new fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time purchasing a refrigerator from here, process was so easy and Best Buy representative was so helpful and patient with me. We have been wanting this refrigerator for a while, we LOVE it, so much space to put all kinds of items!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung is the best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance is handsome and performs very well. Only complaint is how long it takes to switch from water to ice.
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Love the flex drawer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. We were without an ice maker (previous LG ice maker went out and when I called service the parts were discontinued) for several years. The ice maker on this unit has been stellar so far. Especially like the flex drawer.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Best refrigerator I own hands down
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great refrigerator. Very quiet and has tons of room to fit all our food that needs to be refrigerated. Love all the features and designs.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
My Fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work perfectly, something I was looking for! Perfect storage.
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price. Very nice at work well.
I would recommend this to a friend




























