Customer Ratings & Reviews

I love my new refrigerator, I find vegetables stay fresh a lot longer . The cool zone keeps my kids juices boxes at a great temperature and I love that I can use my phone to control temperature settings. The only downfall is cleaning the bottom shelf it takes a team effort to get it off.

excellent equipment with great quality and space and everything can be controlled by mobile

They were great, on time and was very professional. They told me to purge the water and throw out the first ice. No one has ever told me that and for that, I highly recommend them.

Great layouts, French door makes it very easy to store food and beverages. Freezer below has a magic drawer and good separation storage.

Replaced our old Samsung refrigerator with this one. We’ve only had for about 30 days. So far so good. Love the flex drawer. It keeps drinks super cold without freezing them. The only thing I miss is the door tray in the freezer. Looking into that as an option.

Only had it a couple of days so far great ! It's nice to have a refrigerator. It was a problem getting it installed. Make sure you have an up to date water line -- no copper or tubing just stainless steel. Also besides measuring the opening to get the refrigerator into the room. I didn't and then had to have my doorframe enlarged so I could get the refrigerator into my kitchen

This is a great refrigerator. We love the ice maker and water on the door, The French doors make it nice to require less room to open and helps contain the cool temp inside along with plenty of room and adjustable shelves. Then this is the first time we ever heard of a flex drawer and we really love this feature. Then the bottom freezer is also well designed. I'd definitely buy this again!

Great refrigerator. Roomy love the additional drawer

Due to COVID19 I found myself ordering a new refrigerator online. I know, Scary Right? My ordering online was certainly better then I could have ever expected. The refrigerator is perfect. It fits perfectly where it needed to go. Also, we had it delivered by Best Buy’s Delivery Service. The installers were very nice, quick and they cleaned everything up after themselves. They even disinfected all surfaces that they had touched.

Awesome fridge so far. Ice maker and water dispenser work well!

Works great, easy to use, all controls inside door an improved product looks great!

We have not had it very long. My wife loves it. Someone mentioned the ice maker makes to much noise. It makes some noise when filling with water and dropping ice. I don’t feel it is over noisy. Overall the refrigerator is quiet.

Every thing works great and as advertised especially like the center compartment

Beautiful fridge and we’ve loved it. The space alone makes it worth it.

WARNING!! The icemaker in these Samsung refrigerators will freeze up and stop working within about a year of owning the fridge. You'll need to either use your warranty or use a hairdryer to defrost the inside of the icemaker every few months. Look it up - it's a known issue. Totally ridiculous.

I have used this for a month and so far it has been good. Was able to connect the fridge to my Smart things and it notified anytime the door was open more than the usual time. The delivery crew was excellent. They did a good work of moving the existing fridge outside and bringing this large fridge inside without any issues.

Fridge is great. Layout provides a lot of storage room in both fridge and freezer sections. The flex drawer is the icing on the cake. It's great to always have cold beverages available at your fingertips without having to dig through the fridge!

Great fridge I love the drawer freezer water and ice maker work perfect and taste fresh

Im in so much love with this samsung fridge, very great product with lots of storage.

The fridge is great…. BUT the delivery was ridiculous. This was the 3rd attempt to get the fridge set up. The first crew was supposed to be an install crew for the water line, instead they were a delivery crew … anxious to get moving because they only had 20 minutes for the delivery. The second crew was professional and found that the fridge left was damaged. The 3rd crew had a guy from the first crew… unprofessional doesn’t rude to the incompetence they displayed. They didn’t set it up with the shelves, drawers… left all the packing materials…. They were offered a towel to catch the water when changing the line and said no…. Then proceeded to leak water onto the floor and decided to just leave it there. Absolutely nothing acceptable. Best Buy should do better.