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  • Front. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • 10 YEAR WARRANTY ON THE COMPRESSOR 10 YEAR ENERGY SAVINGS LESS NOISE DURABILITY
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • Alt View 12. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a full-size refrigerator with a FlexZone drawer that has four temperature settings. The refrigerator is stocked with various food items, including apples, oranges, sandwiches, and milk. The apples are placed in the upper section of the refrigerator, while the oranges are located in the middle section. The sandwiches are placed in the lower section, and the milk is stored in the refrigerator's door compartments. The refrigerator is organized and well-stocked, showcasing the versatility of the FlexZone drawer.
  • The image features a large, metallic refrigerator with a clean, empty interior. It is a full-size refrigerator with a freezer on the bottom, and it has a total of 12 shelves for storage. The refrigerator is currently empty, with no food or items visible inside.
  • The image shows a large, silver, two-door refrigerator with its doors open, revealing a well-stocked interior. The refrigerator is filled with various food items, including multiple bottles, oranges, and broccoli. The bottles are located in different sections of the refrigerator, with some placed on the upper shelves and others on the lower shelves. The oranges are placed in the middle of the refrigerator, while the broccoli is located towards the bottom right side. The refrigerator appears to be a full-size model, providing ample storage space for a family's groceries.
  • The image features a stainless steel ice dispenser with a water dispenser on top of it. The dispenser is built into the wall and has a silver finish. The water dispenser is located above the ice dispenser, and both are part of a refrigerator.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including several bottles of drinks and a variety of vegetables. There are also multiple bowls containing different types of food. The refrigerator is organized in a way that allows for easy access to the items, making it a convenient and functional appliance for storing and preparing meals.
  • The image features a white refrigerator with two bottles of water placed on the shelves. The refrigerator is filled with various fruits and vegetables, including apples, oranges, and bananas. The fruits and vegetables are organized in the refrigerator, with some placed in the bottom drawer and others on the shelves. The refrigerator appears to be a full-size model, providing ample storage space for the items.
  • Alt View 19. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including apples, oranges, and milk. There are also several bottles placed throughout the refrigerator, along with a sandwich and a bowl. The refrigerator is organized and ready to be used, showcasing a diverse selection of food and drinks.
  • The image shows a refrigerator with its door open, revealing a variety of food items stored inside. The refrigerator is filled with different types of food, including yogurt, frozen items, and other perishable goods. The refrigerator is well-stocked, indicating that the owner is well-prepared for meals and snacks.
  • Alt View 22. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a fingerprint resistant surface, which is designed to prevent fingerprints from being left on the surface. This is particularly useful in high-touch areas, such as refrigerator doors, where fingerprints can be easily visible and may require frequent cleaning to remove. The fingerprint resistant surface is made of stainless steel, which is known for its durability and resistance to stains and fingerprints.
  • The image features a large refrigerator with its door open, revealing a variety of food items inside. The refrigerator is filled with bottles, including water and juice, as well as broccoli and carrots. The refrigerator is also equipped with a digital display, which provides information about the temperature and humidity inside. The refrigerator is a part of a larger kitchen setup, which includes a sink and an oven.
  • The image features a kitchen with a large metallic refrigerator and a cell phone. The cell phone is displaying a graph showing energy usage for the refrigerator. The refrigerator is positioned in the middle of the kitchen, and there is a bowl on the countertop nearby. The kitchen also includes a sink and a dining table with chairs. The scene is set in a modern kitchen with a focus on energy efficiency and monitoring.
  • SAMSUNG : DE A ...
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Samsung Bespoke 4-Door Refrigerators video 2 minutes 59 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model:
RF28R7201SR
SKU:
6323216
Highly rated by customers for:
Your price for this item is $1,899.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2189 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,189 reviews
  • Pros mentioned:
    Design, Overall performance

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase , great prize , elegant dependable , So far I like it

    I would recommend this to a friend

  • Excelent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I am very happy to have bought this refrigerator one hundred percent recommended!

    I would recommend this to a friend

  • Super Big Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space. Love the Flexzone drawer, great addition to the frig.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    My new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new design and it works perfectly. Thank you Samsung, thank you Best buy!

    I would recommend this to a friend

  • Icemaker will stop working.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING!! The icemaker in these Samsung refrigerators will freeze up and stop working within about a year of owning the fridge. You'll need to either use your warranty or use a hairdryer to defrost the inside of the icemaker every few months. Look it up - it's a known issue. Totally ridiculous.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KelceyP, sharing your experience with the ice maker matters. Allow us to help.

      Below is a link to diagnose if the ice maker freezes. Please choose "Ice maker is frozen over." Kindly click on the embedded word.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147876501) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Capacity

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in so much love with this samsung fridge, very great product with lots of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Big Name, Tons of small problems

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been a pain in my neck. The ice machine kept freezing up after 3 months of usage and was impossible to have anyone come to the house to fix the issue due to covid. So I had to do my own research and fix it myself....3x. Finally stopped. Now after a year and 2 months, I changed my filter for the second time and after an hour of installing the SAMSUNG FILTER, the whole flex zone was full of water, dripping into my freezer and a huge pool of water onto my floor....Samsung won’t fix it due to being out of warranty for 2 months....the only good thing I can say about this fridge is that it keeps my food cold and keeps my freezer....real cold. I’m not excited to see what the future holds with this fridge. Will be fixing it one more time and just sell it and go with Whirlpool or GE....very disappointed.

    No, I would not recommend this to a friend

  • Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent equipment with great quality and space and everything can be controlled by mobile

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Perfection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room and perfect for our family. Love the flex drawer for the kids drinks!

    I would recommend this to a friend

  • Samsung French Door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old Samsung refrigerator with this one. We’ve only had for about 30 days. So far so good. Love the flex drawer. It keeps drinks super cold without freezing them. The only thing I miss is the door tray in the freezer. Looking into that as an option.

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Refrigerator purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. In Mets my requirement and expectation. Would refer to other potential buyers

    I would recommend this to a friend

  • Loving my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, I find vegetables stay fresh a lot longer . The cool zone keeps my kids juices boxes at a great temperature and I love that I can use my phone to control temperature settings. The only downfall is cleaning the bottom shelf it takes a team effort to get it off.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Roomy love the additional drawer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Measure door width too

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a couple of days so far great ! It's nice to have a refrigerator. It was a problem getting it installed. Make sure you have an up to date water line -- no copper or tubing just stainless steel. Also besides measuring the opening to get the refrigerator into the room. I didn't and then had to have my doorframe enlarged so I could get the refrigerator into my kitchen

    I would recommend this to a friend

  • Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. We love the ice maker and water on the door, The French doors make it nice to require less room to open and helps contain the cool temp inside along with plenty of room and adjustable shelves. Then this is the first time we ever heard of a flex drawer and we really love this feature. Then the bottom freezer is also well designed. I'd definitely buy this again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was Great. Frige is Great. Life is Better now !

    I would recommend this to a friend

  • Best 3 door fridge at the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good space for the items and middle rack is useful.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use, all controls inside door an improved product looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    I love my new Samsung Refrigerator...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to COVID19 I found myself ordering a new refrigerator online. I know, Scary Right? My ordering online was certainly better then I could have ever expected. The refrigerator is perfect. It fits perfectly where it needed to go. Also, we had it delivered by Best Buy’s Delivery Service. The installers were very nice, quick and they cleaned everything up after themselves. They even disinfected all surfaces that they had touched.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Love the flex drawer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great. Layout provides a lot of storage room in both fridge and freezer sections. The flex drawer is the icing on the cake. It's great to always have cold beverages available at your fingertips without having to dig through the fridge!

    I would recommend this to a friend
Page 29, Showing 561-580 of 2,189 reviews
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