Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2189 reviews
(2,189 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Drawer functionality
Rated 5 out of 5 stars
Great addition to my kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the movable shelves. One flips up, one retracts. They are very handy.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room. Looks great. Drawers move smooth. Easy to install
I would recommend this to a friend Rated 5 out of 5 stars
Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good work, very excellent delivery and service so good.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator matches description and has been wonderful so far!
I would recommend this to a friend Rated 5 out of 5 stars
Perfect Update
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a side by side to French door. I researched features as well as rhe durability of appliance and the ice maker. The ice maker is a little bit noisy, but with 5 kids the only time I hear it is when the are sleeping. Works great and keeps up with our demand. I did add organizers because I am not a fan of chest freezers. They work great and no searching for food.
I would recommend this to a friendRated 4 out of 5 stars
You will need to adjust to limited door space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge has worked well since we got it a month ago. overall we like it. switching from a side by side will take some adjustments. You have limited door space. The ice maker side only has a few small door shelves.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Lovely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator with lots of room and no problems
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Love my new refrigerator!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never enjoyed a refrigerator like this one. The drawer is wonderful for keeping food we use every day, such as eggs and cheese. My husband likes to keep his food in that area so he never has to look for it in the rest of the fridge. Every part is so handy and easy to clean.
I would recommend this to a friend - Pros mentioned:Drawer functionality, Overall performance
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean, looks great, and FlexZone Drawer allows for easy organization.
I would recommend this to a friend Rated 5 out of 5 stars
Great Price & Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style and quality of this product. The flex zone is my favorite that can be used for various purposes. I recommend the product for the price point.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This year's discount is amazing. Extra large refrigerator
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, easy ordering and fast delivery
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Very roomie!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of room and it works great. Ice machine is somewhat slow.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Like the new fridge...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works quite well... has lots of storage space in refrigerator, FlexZone, and freezer drawers. Best Buy's delivery and installation people were prompt and did a great job setting up the new fridge for us.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, good size, and I love the fridge compartment.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
It works great lot of space
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator I ever bought it works great Lots of space inside
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, works perfectly, I love the adjustable parts
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator I purchased. Looms great an is very quiet.
I would recommend this to a friend Rated 4 out of 5 stars
samsung refrigerator
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer. Fingerprint Resistant Stainless Steel. it came with everything I was looking for in a refrigerator. The only thing I would complain about is it is really hard to remove the glass to clean the refrigerator.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 3 out of 5 stars
Disappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not completely satisfied with my selection. The ice dispenser is slow dispensing the ice especially the crushed ice which I love. We don’t even use the crushed ice. And I did not realize I was not getting the dual ice maker which I really wanted. I do like all the storage in the fridge however. I had been told I could still exchange it however none of the stores in my area have the black stainless dual ice maker in the size and style I have. I had the black LG BUT IT WAS NOT STAINLESS all the way thru and the black film started peeling badly yet I loved the dual ice maker.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to enjoy using your fridge, Barb! Let's make your ice maker become more sufficient!
To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. You'll also need to ensure your fridge is leveled and keep the doors closed when using the dispenser. Learn more from these details.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
What to check when there is no ice or not enough ice from the ice maker or dispenser:
https://www.youtube.com/watch?v=heJu7r3JqNc
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
I have shared our youtube videos about the proper cleaning of the Samsung fridge. Please see the details below.
How to clean your Samsung refrigerator:
https://www.youtube.com/watch?v=Gw_NOk1rLAY
How to properly deep clean the inside of your Samsung refrigerator:
https://www.youtube.com/watch?v=Zd0-HIDDrM0
How to deep clean your Samsung refrigerator:
https://www.youtube.com/watch?v=vWp2bnE3uhQ
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145347037, to help our team pull up your information.
Have a great day!
^Chrystel




























