Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2189 reviews
(2,189 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Love it because it fit perfectly
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great experince we are purchased again thnks
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Spacious. Great lighting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to this stainless steel fridge from a 2 door French door fridge which I struggled with to fit items in the freezer. I like that this new fridge has compartments that open without interfering with the other doors. Easy to slide open and the lighting is great.
No, I would not recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Beautiful Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's exactly what we wanted. Lots of space and looks great
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
SAMSUNG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT. ITS EXCELLENT FOR THE PRICE WORKS WELL THE ONLY DOW IS THE WATER FILTER THE PART ON THE BUTTON COULD BE BIGGER LARGER ITS HARD BECAUSE WHEN THE KIDS ARE GETTING WATER ITS A CONSTANTLY SPILL BECAUSE IT IS SO NARROW IT COULD BE MUCH BETTER
I would recommend this to a friend Rated 3 out of 5 stars
Recommend to buy this refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is okay, but not excellent as because within a year of usage i got dripping in ice machine as first water come out and then you get ice when pressing ice button. Very hard to clean the inside glass racks as removal is hard. But overall this is good product with expensive water filter replacement.
I would recommend this to a friendBrand response from Samsung
Posted .We aim to ensure your fridge always functions at its best, MPanchal. Let's help you.
We recommend following the resources below to rectify your concern with your ice dispenser and how to clean its glass rack. Please browse over the hyperlink and watch the instructional video for tips.
Some water comes out when I try to dispense ice:
https://www.samsung.com/us/support/troubleshooting/TSG01109814/#some-water-comes-out-when-i-try-to-dispense-ice
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147101205, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and how well it goes with all my other Samsung appliances. Not as spacious as I imaged it would be, especially the fridge. Overall a great addition to my kitchen.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Pretty decent upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an old fridge that we decided to upgrade. Found this online and got the open box at a discount. Have had it for a month and have not had any issues yet.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 5 out of 5 stars
Very pleased for the most part.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for about a month. Haven't had any problems with the icemaker as of yet. That was the reason I got rid of the old one. Kept freezing up on me. A known problem by Samsung. I did not get the extended warranty on this machine although I would have liked to. The Samsung refrigerator that we got the last time had an extended warranty of 5 years for $150. That paid off for me because, after 4 years, I got all my money back because I could not get service, at first for a month, and then I was canceled on the day of repair and rescheduled for another month out. So, if it was more than my ice maker not working and it was the refrigerator not working, I would have been out of a refrigerator for two months. Geek Squad warranty figured one month without a refrigerator was okay but two months was unreasonable and gave me a full refund. That was $150 invested in the extended warranty as a good buy. Now, on my new refrigerator, they wanted $450 for the same 5 year warranty. To me, that is too much and unacceptable. So, I did not get it. They must have had to do a LOT of repairs and so they jacked up the price accordingly. The one bad thing about this refrigerator is that, when you go to get ice from the dispenser, you get water leaking down onto your hand holding the glass each time. If it doesn't go onto your hand, it probably goes onto the floor. Must be some water left in the dispenser. This is very irritating. I also bought a "backup" very plain refrigerator that is half the price of this one just in case this thing craps out on me and I have to wait a month or two for a repair. Who can wait that long for a repair? You might not even be able to go to a store and buy a new one when you need it. It is just the crazy time we live in.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the storage capacity and style. The whole purpose of purchasing this style was so that we could use the third drawer for my husband to be able to dry age briskets prior to placing them on his smoker.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Enjoying my new frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very nice and is the perfect size for my kitchen. So far it's working as advertised and keeping my food fresh. The ice and water dispenser is working well.
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great fridge unfortunately had to disassemble it a bit to fit it in my door thats a me problem tho dose not affect the rating and for the price it was a steel
I would recommend this to a friend- Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it is finger print resistant, I like the flex zone drawer, you can keep wine and it keeps it at that temperature 41 or you can keep meat at another temperature or even other temperature for different foods.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product so far. No issues found. After installation, water dispenser was dripping water. Searched online and found that you are supposed to drain 3 gallon of water and did that. Problem no more. No other issues yet. Only had it for less than a month. Time will tell.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited awhile to purchase this refrigerator. Old model had issues with the ice maker. I have no problems with this model Tons of space and it's gorgeous
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Satisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service even know computers were down. Product was better than expected.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to work, nice looking, really big
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space in both the refrigerator and freezer. Love the flex drawer. The water/ice dispenser came with a bit of cosmetic damage so we are currently waiting for a new door. Overall i really like the looks of this unit and am excited to have the whole matching set.
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around. They were on time. Got it install and took old unit
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service! Thank you! Refrigerator I like this refrigerator
I would recommend this to a friend




























