Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2189 reviews
(2,189 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:DesignCons mentioned:Ice maker performance
Rated 1 out of 5 stars
Icemaker Problem
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upside: good design, running quiet, good price Downside: icemaker not working The icemaker started inconsistently dispensing ice cubes within 6 months. After 2 repairs [by Samsung service contractor] for the same problem, the icemaker totally stopped dispensing ice. Warranty expired. I would NOT recommend this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JL1800, I see that you are experiencing a reoccurring issue with your ice maker in your Samsung Refrigerator and know how frustrating that can be. I would like to provide you with our best practices to help keep your machine operating properly. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
If the issue persist, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143406863. We thank you for being a part of our Samsung family. ^Brad
Rated 4 out of 5 stars
Samsung with flex zone drawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overview this fridge is very good, the reason I give 4 stars for this fridge , it’s a bit slow to get ice cube compare with the older one.
I would recommend this to a friendRated 5 out of 5 stars
Amazing smart refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Product, looking for a good quality , space and organization ?this smart refrigerator delivery more than we expect.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Love the new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the new fridge except for the ice maker. Takes to long for the auger to get going & release the ice through the door. Love the flex drawer.
I would recommend this to a friend Rated 5 out of 5 stars
FLEX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly didn’t know what fridge I wanted at the beginning of looking. Walked in and immediately fell in love. I was wowed by the idea of a “Flex Zone”. By far the best thing about the fridge.
I would recommend this to a friend- Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Roomy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our family loves the new fridge its has so much room to fit everything and the kids have there own personal drawer for there snacks! The refrigerator also has a sensor if the door is opened to long for the kids to close it.
I would recommend this to a friend Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of flexable space. Freezer easy to reach. Well liit
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 5 out of 5 stars
Refrigerator is a good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Good space. Awesome delivery and install team. Would be nice if ice maker had light on door
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the appliance but two days after the ìnstall, no response to fix it.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
State of the Art refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, it has a very large space capacity, nice shelves and plenty of freezer space also.
I would recommend this to a friend Rated 4 out of 5 stars
Samsung fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is the coolest and most convenient frdge ever. So spacious and keeps my beverages so cold. Only complaint is this fridge was so expensive.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Refrigerator - Tuscan Stainless Steel
I would recommend this to a friend- Pros mentioned:Drawer functionalityCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Looks great and upper drawer is perfect for drinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Initially had a problem with freezer not functioning but increasing the space between the back of the fridge and the wall seemed to solve the problem. upper draw is great for drinks and chilled snacks. Door shelves on the freezer side kind of makes you ask; why bother, but it's not critical. Bottom line is I like it and it's working well.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate the feedback you provided about your fridge. Samsung is continually improving its products and services, and your feedback is vital to that process. Thank you for being a part of the Samsung family! ^Cat
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good model refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Product. Still working after 3 years of service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
"Smiley" Samsung!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this refer, had one in our previous home and should've moved it with us!! One thing I DO miss is a water "catcher" under ice/water dispenser and light in same area when needed.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually like small bridge but this one caught my eye and I love the space and especially in freezer compartments. Fully satisfied with the space.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the refrigerator has run just fine. No problems. We like the different compartments and the fact that the middle compartment can be used as freezer space or refrigerated.
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Middle drawer is a great feature
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the middle drawer set to deli and keep all my lunch preparation stuff in there. No need to open the main fridge when I make my lunch!
I would recommend this to a friend Rated 4 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a few weeks and no problems yet. Much more room than our old side by side fridge and can hold platters. A little noisy when making ice, but otherwise quiet.
I would recommend this to a friendRated 5 out of 5 stars
We Love This Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator! its quiet, and the features are great. The separate temperature zones make this a versatile system to use for different needs, for parties or the holidays. This is a great purchase. We chose wisely.
I would recommend this to a friendBrand response from Samsung
Posted .We love that you're loving this refrigerator! Thank you for choosing Samsung! ^Lo
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far love it works perfect for our needs lobe the freezer on the bottom less used then the fridge
I would recommend this to a friend




























