Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

  • Front. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • 10 YEAR WARRANTY ON THE COMPRESSOR 10 YEAR ENERGY SAVINGS LESS NOISE DURABILITY
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • Alt View 12. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a full-size refrigerator with a FlexZone drawer that has four temperature settings. The refrigerator is stocked with various food items, including apples, oranges, sandwiches, and milk. The apples are placed in the upper section of the refrigerator, while the oranges are located in the middle section. The sandwiches are placed in the lower section, and the milk is stored in the refrigerator's door compartments. The refrigerator is organized and well-stocked, showcasing the versatility of the FlexZone drawer.
  • The image features a large, metallic refrigerator with a clean, empty interior. It is a full-size refrigerator with a freezer on the bottom, and it has a total of 12 shelves for storage. The refrigerator is currently empty, with no food or items visible inside.
  • The image shows a large, silver, two-door refrigerator with its doors open, revealing a well-stocked interior. The refrigerator is filled with various food items, including multiple bottles, oranges, and broccoli. The bottles are located in different sections of the refrigerator, with some placed on the upper shelves and others on the lower shelves. The oranges are placed in the middle of the refrigerator, while the broccoli is located towards the bottom right side. The refrigerator appears to be a full-size model, providing ample storage space for a family's groceries.
  • The image features a stainless steel ice dispenser with a water dispenser on top of it. The dispenser is built into the wall and has a silver finish. The water dispenser is located above the ice dispenser, and both are part of a refrigerator.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including several bottles of drinks and a variety of vegetables. There are also multiple bowls containing different types of food. The refrigerator is organized in a way that allows for easy access to the items, making it a convenient and functional appliance for storing and preparing meals.
  • The image features a white refrigerator with two bottles of water placed on the shelves. The refrigerator is filled with various fruits and vegetables, including apples, oranges, and bananas. The fruits and vegetables are organized in the refrigerator, with some placed in the bottom drawer and others on the shelves. The refrigerator appears to be a full-size model, providing ample storage space for the items.
  • Alt View 19. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including apples, oranges, and milk. There are also several bottles placed throughout the refrigerator, along with a sandwich and a bowl. The refrigerator is organized and ready to be used, showcasing a diverse selection of food and drinks.
  • The image shows a refrigerator with its door open, revealing a variety of food items stored inside. The refrigerator is filled with different types of food, including yogurt, frozen items, and other perishable goods. The refrigerator is well-stocked, indicating that the owner is well-prepared for meals and snacks.
  • Alt View 22. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a fingerprint resistant surface, which is designed to prevent fingerprints from being left on the surface. This is particularly useful in high-touch areas, such as refrigerator doors, where fingerprints can be easily visible and may require frequent cleaning to remove. The fingerprint resistant surface is made of stainless steel, which is known for its durability and resistance to stains and fingerprints.
  • The image features a large refrigerator with its door open, revealing a variety of food items inside. The refrigerator is filled with bottles, including water and juice, as well as broccoli and carrots. The refrigerator is also equipped with a digital display, which provides information about the temperature and humidity inside. The refrigerator is a part of a larger kitchen setup, which includes a sink and an oven.
  • The image features a kitchen with a large metallic refrigerator and a cell phone. The cell phone is displaying a graph showing energy usage for the refrigerator. The refrigerator is positioned in the middle of the kitchen, and there is a bowl on the countertop nearby. The kitchen also includes a sink and a dining table with chairs. The scene is set in a modern kitchen with a focus on energy efficiency and monitoring.
  • SAMSUNG : DE A ...
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Samsung Bespoke 4-Door Refrigerators video 2 minutes 59 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model:
RF28R7201SR
SKU:
6323216
Highly rated by customers for:
Your price for this item is $1,899.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2189 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,189 reviews
  • Pros mentioned:
    Size

    Amazing fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major improvement from our starter fridge this has so much room with the double drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Sammy Sung

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One snag but worked great since it arrived. Ice maker works great and quieter than previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Samsung 4-Door Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly enjoying my new Samsung Refrigerator. It has a lot of room and I especially like the pull out drawer for beverages.

    I would recommend this to a friend

  • samsung homerun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love fridge so spacious hardly need second fridge and freezer for overflow

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Small but spacious

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was quick, the techs were very efficient and nice. The fridge itself is everything I could've asked for in one package. The color is as expected/shown on the site. The freezer compartment is spacious. The flexzone drawer is amazing, I am able to separate 4 sections for specific things like eggs, meat, cheeses, and even a section for medicine. Feels like its not enough space at first but is actually really spacious!

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is working good. No water lick, no issues so far.

    I would recommend this to a friend

  • Easy to organize

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work easy to find items in freezer. Reached temperature required quickly. Shelf had to be removed for taller bottles, no adjustment to raise it high enough.

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got this refrigerator, but I love everything about it so far. I especially enjoy the middle drawer access to most used items.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Samsung refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good I like the space and the flex draw is exactly what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been well pleased with this product. I would recomment it to all my friends.

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Great Ref my wife loves it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious modern and convenient my kids love it top it cools verywell and easily accessible to all our stuff

    I would recommend this to a friend

  • Very Happy with this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator. Easy to see what's in it, plenty of room for everything

    I would recommend this to a friend

  • Samsung French Door Refrigerator

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung fridge. Tons of room and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality, Overall performance

    Huge Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Super Flex zone drawer and a lot of space !

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Samsung 4 Door Rocks!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Ice & Water and the middle drawer is such a space saver for drinks or whatever.

    I would recommend this to a friend

  • Great improvement for cold storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious with plenty of tall space with an optional tall shelf on left. Flex drawer is very convenient. Very functional

    I would recommend this to a friend

  • Great Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an excellent fridge. Plenty of space for my family of four. I recommend this fridge!

    I would recommend this to a friend

  • Good appliance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is beautiful,and nice.good service. great space.ok all .the Quality is ok.space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Refrigerator that I’ve ever on I like the size and the quality naturally I love the product and recommend to anyone that’s looking for high-quality Refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Gorgeous and functional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets the job done in a beautiful and logical way. Fits everything for everyday life and a dinner party.

    I would recommend this to a friend
Page 43, Showing 841-860 of 2,189 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.