Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2189 reviews
(2,189 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Overall Excellent Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is sleek, stylish and sensational. It is efficiently organized and is smudge proof. It’s energy efficient and comes highly recommended.
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 4 out of 5 stars
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 3 drawers. Odd shelves on inside doors though.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality! Very pleased overall! Fits and works excellent!
I would recommend this to a friend Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator it has plenty of space inside for storage. It looks great with the rest of the appliances . We love this motto
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is very good I will recommend it for anyone looking better type
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 5 out of 5 stars
Can finally fit a pizza in the fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't stand my side-by-side fridge. Happy to have this model. Keep in mind that you should empty the ice maker as much as you can or it will freeze up.
I would recommend this to a friend Rated 5 out of 5 stars
We love the FlexZone Drawer, and all aspects.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this refrigerator and love the FlexZone drawer which we keep filled with soft drinks and beer. The finger print resistant doors are a big bonus.
I would recommend this to a friendRated 5 out of 5 stars
Beyond satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge very roomy lots of storage space Many drawers would recommend to anyone Love the design great quality
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works great! The ice maker and water are perfect.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good refrigerator. It has all I need and beyond my expectation
I would recommend this to a friend Rated 5 out of 5 stars
Samsung is my preferred appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is everything I expected it worked perfectly
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this product for about 1-month. This appliance took about 1 day for all 3 zones to get cold, especially the freezer. I became a little concerned when after about 4 hours the freezer was still at room temperature. I called the techs who installed it and they said to give it 24 hours to get cold. The next day, sure enough, the freezer was cold and got down to the zero-degree F setting that I had selected. The flex-zone, did get cold after install, but initially was not getting down to the selected setting. This took about 2 days in order for it to regulate to my selected temperature setting. But, so far so good.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is gorgeous. It has space for all our food. We love the center drawer as well. You can never go wrong with Samsung products.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Looks great with lots of room.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine is not the greatest. Doesn't produce quickly. It is loud when the ice drops. Sometimes the ice get jammed.
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Great Fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this refrigerator. It is very spacious and allows for organization. The flex drawer has been amazing.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there alexazz, I appreciate you taking the time to share your love for your new Samsung Refrigerator with us. I know how great it is to have plenty of room to organize your unit. We thank you for choosing Samsung and being a part of our community. ^Brad
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery. Great fridge. Looks good in the new kitchen.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new refrigerator. Lots of space and love that the shelves move in so bigger items can fit. The first drawer can either be fridge or freezer.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, especially the flexzone drawer. Has lots of space with flexible shelves. Only problem is the water dispenser has a slow flow to it.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 3 out of 5 stars
Roomy Fridge Ice Maker Sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We chose this Samsung model as It is very roomy in the fridge and freezer. Only downfall is the ice maker. Shoots ice everywhere, select cube ice and you get crushed and cube UGH.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CrystalS,
Let us help you improve your refrigerator experience.
Here are links to help you with the ice maker. Please follow the instructions and click on the hyperlinks for further assistance.
Samsung ice maker makes too much ice.
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
Samsung refrigerator ice dispenser issues.
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146027995 to help our team pull up your information.
Have a great day.
^Aloe
- Pros mentioned:Size
Rated 5 out of 5 stars
Excellent Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator with amazing size and lots of compartments!
I would recommend this to a friend




























