Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2189 reviews
(2,189 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator big stores safe energy elegant
I would recommend this to a friend Rated 4 out of 5 stars
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality fridge storage space is phenomenal. Recommend getting the delivery and installation added to purchase
I would recommend this to a friendRated 5 out of 5 stars
Best fridge yet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second Samsung and so far much better. Shelves move easier. Temperature easy to find and set. Ice maker works 100%, best improvement yet. Definitely top notch.
I would recommend this to a friendRated 4 out of 5 stars
One of the Best Fridges
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This by far has been one of the BEST refrigerators I have owned. It is easy to use, clean and see everything you have.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 3 out of 5 stars
I like the refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is nice and roomy. It has a lot of extra storage space in the doors. I didn’t like having to put it together and the handles were a bit hard to put on. The freezer handle has already pulled off. I’m not sure if it broke or if it’s just not on right. The instructions are hard to understand and I had trouble with the ice maker and I still don’t know how to open the ice maker.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I am able to help out with your ice maker not operating properly. I did some research and found this link that will provide all the information for removing and troubleshooting your ice maker. See link below:
http://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-not-making-any-ice
If this does not resolve your issue, please contact us via:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Very Roomy Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this refrigerator has the exact same dimensions as my old one, it seems to have a lot more room. I love it and highly recommend it!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Excellent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it 4 stars because the ice maker is very loud. Very beautiful refrig and easy to wipe finger marks off of it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is working fine and my sister love the gift i give her
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Great Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge! Love the fourth drawer and it’s versatility. Love the ability to adjust the shelves to fit many different size bottles.
I would recommend this to a friend Rated 4 out of 5 stars
Good fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fridge is good with large enough space for freezer and fridge
I would recommend this to a friendRated 5 out of 5 stars
Excellent price and functionality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Keeps the food fresh and easy to clean.
I would recommend this to a friendRated 5 out of 5 stars
Best refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge. Lots of space and perfect for our needs.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation service was very good. We are very pleased with our new Samsung refrigerator. Excellent space and easy to operate.
I would recommend this to a friend Rated 5 out of 5 stars
Works as one expects of a new appliance!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker works! Not quite as noisy as previous Samsung. Doors work and open and close as designed. Temps seem to hold well. Shelves work.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the big freezer drawer! And the size of the refrigerator is great- lots of room on the shelves and the doors
I would recommend this to a friend - Pros mentioned:Capacity
Rated 3 out of 5 stars
Samsung So-So
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and spacious but I can't give it 5 stars since all the shelves are not removable if you have a spill it is very difficult to clean. If you don't have spills it's a great appliance. The Flex door is also a great addition.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate your insights about the shelves of your fridge. Let us extend our assistance with this.
To make the most of the space, and if you are experiencing spills inside your fridge, kindly follow the directions on these links.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146063103) to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator, holds a ton of food and beverages. Great controls.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great. Has way more space than our old side by side. This thing is way more energy efficient than our old fridge as well.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung 28 cu. French door frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung 28cu 4 door refrigerator. It has so much room and it is so easy to fined everything in it.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
High quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves,loves the refrigerator. A great buy.
I would recommend this to a friend




























