Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2189 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,189 reviews
  • Rated 3 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crushed ice dispenser is very slow and sometimes ice gets stuck. Had a hard time replacing water filter.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jen,

      We understand how it feels to have an ice maker in our refrigerator that doesn't work as expected. We are here to help.

      I have shared a link below for the steps if the ice maker is not working properly. You can select the nearest issue, then watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      You can also check the link below for the steps to replace the water filter.
      https://www.samsung.com/us/support/answer/ANS00060149/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung refrigerator.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147499520, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great fridge. there is plenty of room to store whatever you need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a excellent product working good is great look beautiful in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my 4-door French Samsung Refrigerator. It not only looks great, but it has a lot of features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this fridge.. I especially like the extra dra

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge.. I especially like the extra drawer. It holds drinks and snacks for easy access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator is the best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the different compartments . Grandkids have there very own drawer! And the way the shelves move if you need more room. AWESOME

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love the flex drawer! The ice dispenser is a little messy . The delivery and set up crew were great explaining the setting and features!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is amazing, we have had bad experiences with our last fridge and so far this fridge is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. The door on the left does not have wide enough shelves to put any kind of bottles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of room and the flex space is great. The ice maker works well but the water dispenser is a little slow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a good product and the delivery service was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Frank

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is very good and good quality. Shelves adjust well and freezer large. Only thing I don't like is ice maker. Distributes ice thru door but can get ice from machine with hand. That is a bad feature Forman expensive and nice quality refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Frank, I appreciate you taking the time to share your feedback for your new Samsung Refrigerator. I am glad you are loving the quality of the unit. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple & Elegant

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple & Elegant. Large space. Flexi options. Love It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Fridges do it again! This refrigerator is quiet and uses little to no electricity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can one say...we are very happy with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new refrigerator. Love the FlexZone Drawer. It is so convenient for bottled water/soft drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Sumsang refrigerator is great very low noise when its running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our new refrigerator!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a New fridge asap and checked Best Buy, we found a great sale on the tail end of 4th of July! So we also happened to find a model with French doors and snack tray-temp controls we were looking for. A month later we are ver happy with this fridge!! Very well lit. Maybe only negative is we spilled something and took apart drawers, glass shelving and had to look at videos online how to accomplish this. Did it successfully with no problems, just took a little time and patience to do it without breaking anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Fingerprint resistant stainless steel is my favorite feature. Surprisingly ample freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    FlexZone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, the FlexZone is a cool and great addition. The stainless steel is gorgeous.

    I would recommend this to a friend