Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2189 reviews
(2,189 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Rated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent size, features, and looks great. Did my research and couldn’t be happier. Delivery guys were great too.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Not easy to operate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my kitchen and brought it some beauti.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was very please with this refrigerator, looks great and really goes with out kitchen
I would recommend this to a friendBrand response from Samsung
Posted .HI dnestor57! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Wife happy I’m happy too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and grand capacity of space great color
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge. Easy to use. Only issue I have is the crushed ice. It is not great and not a reason to not buy the product.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great looks good.makes ice fast. I have recommend this unit to my family.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge-we love the space and the ice maker and it works great
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a 5 if the ice maker water dispenser was a little better
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Richg, I appreciate your feedback on your new Samsung Refrigerator. I would like to forward it to our design team to improve future products. We thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridgerobot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I kove my new fridge..it does everthing its suppose to without spending way too much
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of space and easy to organize make this a great purchase. Kids have no problem using it as well.
I would recommend this to a friend Rated 5 out of 5 stars
Love this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price! Quick and easy delivery the delivery guys were so nice and walked me though the entire steps. The water/ice feature is great
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel in love with my new refrigerator! Delivery was amazing! No issues they came and dropped it off as instructed.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Love this refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the amount of space and though I thought it may be too big, it was actually perfect!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Very Pretty!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great fridge with a lot of space and it’s very reliable!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there alexrams23, I would like to congratulate you on your new Samsung Refrigerator and appreciate your feedback. We are glad to see you are liking your new machine and thank you for choosing Samsung. ^Brad
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Awesome Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great buy! We love the capacity of this refrigerator.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge! Easy setup and lots of space for food storage!
I would recommend this to a friend Rated 1 out of 5 stars
Not the best buy... No pun intended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this fridge. The filter is very hard to put in and the fridge is extremely difficult to clean. You're not able to lift up the bottom layer right above the draw pull it out and clean. That means, if anything spills there you're screwed and it stays there forever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GlenvilleB,
We understand the difficulty of inserting the water filter and cleaning the refrigerator. We're here to help.
We recommend checking the link below to learn more about replacing the water filter. There are also hyperlinks attached to this resource and a video you can watch from start to finish for other helpful tips.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Below is a link to the refrigerator cleaning guide.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148373516) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Seems very durable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems decent, ill update as use continues. As of now its sitting in storage waiting to close on home.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Tons of Space!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would of gave 5 stars but the ice maker doesn’t produce enough and is quite slow to fill a cup
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Perfect Image
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fit squarely in the image I had in mind and it has been like an icon in our kitchen
I would recommend this to a friend




























