Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2189 reviews
(2,189 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase and love how spacious and functional the fridge is.
I would recommend this to a friendRated 5 out of 5 stars
Bigger than I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with my new refrigerator. I really like the flex zone . And it’s so spacious .
I would recommend this to a friendRated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has a lot of space and storage. The cooler is great to have easy access to drinks.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
New home, new fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this fridge just recently and huge upgrade than what we had before. My family loves it!
I would recommend this to a friendBrand response from Samsung
Posted .Congratulations, Menace, on your new home and new refrigerator! We're glad to be a part of this exciting time in your life. ^Jecca
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Home majet
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy and still working great. Delivered on time without damage
I would recommend this to a friend Rated 1 out of 5 stars
I am not a happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a refrigerator no problem on delivery day. They tell me refrigerator too tall my cabinets need to be cut. I pay somebody $250 to cut my cabinets at the top so the refrigerator could fit OK second driver comes out to install. It tells me the refrigerator is too tall. I need to buy a smaller refrigerator OK the third driver come out to install the refrigerator. If it’s right in he said the cabinets didn’t need to be cut. I have room at the top between the cabinets in the refrigerator and they had me cutting my cabinet off. I talked to Bruce about this problem. I also talked to the system manager at the store. No one has gotten back in touch with me. That’s my problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ruby E,
To better assist you with this installation experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
-Leo
Rated 5 out of 5 stars
Great fridge. No problems. Works well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space is wonderful. Technology is great. Separate drawers make storage convenient.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Appliance
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator, I get many compliments on it!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Charles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It has a lot of refrigerator and freezer space.
I would recommend this to a friend Rated 1 out of 5 stars
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker quit after 4 weeks. WEEKS. Best Buy washed their hands after they sold it, so I’ve been hashing it out with Samsung for getting someone to come and service it even though they only can come during the hours I work. Very frustrating and very unhappy. Wish I would’ve never bought it. 2400.00 for a fridge that breaks after 4 weeks. The fridge I replaced worked just fine for 14 YEARS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there MICA,
I see you are needing assistance with your Samsung Refrigerator ice maker and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143181011. We thank you for being a part of the Samsung family. ^Brad
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for every family needs. I can easily fit anything
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Great fridge at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with lots of room. Especially like the drawer for drinks.
I would recommend this to a friend Rated 5 out of 5 stars
Love this model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room for food and places to store food. Keeps everything cool and vegetables and fruits fresh.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
This thing is BIG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, Samsung doesn't disappoint with model. Super clean lines and very modern look.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is proud to be able to offer you such a sleek and modern refrigerator, Jonse37. Thank you for being a valuable member of our family. ^Lo
Rated 5 out of 5 stars
Refrig
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but the ice maker is litthe noise and very slow to dispense ice.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 5 out of 5 stars
My Samsung Refrigerate is beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, but my Well water may not be good for the ice maker. It smells like rotten eggs.
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the middle drawer option. It also has easily adjustable shelves, and easy to get to filter.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect refrigerator with a lot of room and is very pleasing ti the eyes
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Refrigerator - Tuscan Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge is awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung 4 French Door Refrigerator.!!!! Best refrigerator I have ever owned.
I would recommend this to a friend Rated 5 out of 5 stars
Best one so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Plenty of room.Very easy to clean.
I would recommend this to a friend




























