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Customer Ratings & Reviews

  • Front. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • 10 YEAR WARRANTY ON THE COMPRESSOR 10 YEAR ENERGY SAVINGS LESS NOISE DURABILITY
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • Alt View 12. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a full-size refrigerator with a FlexZone drawer that has four temperature settings. The refrigerator is stocked with various food items, including apples, oranges, sandwiches, and milk. The apples are placed in the upper section of the refrigerator, while the oranges are located in the middle section. The sandwiches are placed in the lower section, and the milk is stored in the refrigerator's door compartments. The refrigerator is organized and well-stocked, showcasing the versatility of the FlexZone drawer.
  • The image features a large, metallic refrigerator with a clean, empty interior. It is a full-size refrigerator with a freezer on the bottom, and it has a total of 12 shelves for storage. The refrigerator is currently empty, with no food or items visible inside.
  • The image shows a large, silver, two-door refrigerator with its doors open, revealing a well-stocked interior. The refrigerator is filled with various food items, including multiple bottles, oranges, and broccoli. The bottles are located in different sections of the refrigerator, with some placed on the upper shelves and others on the lower shelves. The oranges are placed in the middle of the refrigerator, while the broccoli is located towards the bottom right side. The refrigerator appears to be a full-size model, providing ample storage space for a family's groceries.
  • The image features a stainless steel ice dispenser with a water dispenser on top of it. The dispenser is built into the wall and has a silver finish. The water dispenser is located above the ice dispenser, and both are part of a refrigerator.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including several bottles of drinks and a variety of vegetables. There are also multiple bowls containing different types of food. The refrigerator is organized in a way that allows for easy access to the items, making it a convenient and functional appliance for storing and preparing meals.
  • The image features a white refrigerator with two bottles of water placed on the shelves. The refrigerator is filled with various fruits and vegetables, including apples, oranges, and bananas. The fruits and vegetables are organized in the refrigerator, with some placed in the bottom drawer and others on the shelves. The refrigerator appears to be a full-size model, providing ample storage space for the items.
  • Alt View 19. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including apples, oranges, and milk. There are also several bottles placed throughout the refrigerator, along with a sandwich and a bowl. The refrigerator is organized and ready to be used, showcasing a diverse selection of food and drinks.
  • The image shows a refrigerator with its door open, revealing a variety of food items stored inside. The refrigerator is filled with different types of food, including yogurt, frozen items, and other perishable goods. The refrigerator is well-stocked, indicating that the owner is well-prepared for meals and snacks.
  • Alt View 22. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a fingerprint resistant surface, which is designed to prevent fingerprints from being left on the surface. This is particularly useful in high-touch areas, such as refrigerator doors, where fingerprints can be easily visible and may require frequent cleaning to remove. The fingerprint resistant surface is made of stainless steel, which is known for its durability and resistance to stains and fingerprints.
  • The image features a large refrigerator with its door open, revealing a variety of food items inside. The refrigerator is filled with bottles, including water and juice, as well as broccoli and carrots. The refrigerator is also equipped with a digital display, which provides information about the temperature and humidity inside. The refrigerator is a part of a larger kitchen setup, which includes a sink and an oven.
  • The image features a kitchen with a large metallic refrigerator and a cell phone. The cell phone is displaying a graph showing energy usage for the refrigerator. The refrigerator is positioned in the middle of the kitchen, and there is a bowl on the countertop nearby. The kitchen also includes a sink and a dining table with chairs. The scene is set in a modern kitchen with a focus on energy efficiency and monitoring.
  • SAMSUNG : DE A ...
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Samsung Bespoke 4-Door Refrigerators video 2 minutes 59 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model:
RF28R7201SR
SKU:
6323216
Highly rated by customers for:
$1,799.99
Save $900
Comp. Value: $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2194 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,194 reviews

  • Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the delivery guys was very responsive and efficient with their service.

    I would recommend this to a friend

  • Great Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Refrigerator we have ever Owned. Quite cool and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, big space for the family. Always have ice if needed

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Tinfoil junk with problems from the start

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start with the icemaker. it holds about a quart of ice, so if you are planning to drink more than a couple glasses of water a day, pass because it can not keep up. Not to mention that it doesn't start dispensing ice for at least 5 seconds after you press the button so plan to spend plenty of time waiting for one cube at a time to dispense. That said, the doors' "stainless" outsides are cheaply made, we have had this for 2 months and probably have 5-6 dents. One I turned and bumped into the door with a plastic plate and it dinged it. I believe aluminum foil is stronger than whatever crap they covered these "stainless" doors with. Third, the icemaker/water dispenser randomly drips water(we found this is due to ice catching in the ice door) and there is no tray in the door to actually catch the water, so it will just run down the fridge and flood your floors. They should really have these things up and running in the store so people can see what garbage they really are before they waste 3k. Definitely a disappointment for the price, and of course, non-returnable as it was over 30 days before it really started acting up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the price. Loved it. Lucky to get in deal

    I would recommend this to a friend

  • SO FAR SO GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has only been a couple of weeks that we've had it. So far so good. Only reason we got another Samsung is because it looks like they have fixed the ice maker issue. That was the only problem we had with the last one. But I do like the refrigerated drawer we keep things in specifically for our child. It makes it convenient when she needs something.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Refrig

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been more than pleased with this purchase that perfectly fits my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge lots of room. Has a lot of great features

    I would recommend this to a friend

  • Needed a refrigerator quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator went out, needed a refrigerator NOW, I wanted white, the salesman tried to find a white one, nothing.. the Samsung was coming into your store in a few days and that’s what we needed a refrigerator NOW.. it’s a very nice refrigerator and I am getting used to it, very nice looking . The salesman was so very helpful and delivery men were great

    I would recommend this to a friend

  • New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sales service and installation!! The Rapid City store did not have what I wanted but ordered it in and installed it in less than a week. Other store I shopped for the same item couldn't get it in in less than 2 1/2 week then had to schedule delivery and installation after they got the item in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Fridge Samsum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great Service. Great Support. Fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves the new refrigerator!! There is so much space for all our food.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Samsung has done better…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have a Shelf on the front of the freezer door (like the past same model), Ice cubes are half air, must have the slowest microchip in the industry for changing between water and ice… :-/

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Citeman,

      Thank you for taking the time to leave this review.
      We understand that you have multiple concerns with the fridge.

      A typical ice cube from a Samsung fridge should be a cloudy white color and be shaped like an orange slice. Samsung ice makers use rapid freezing technology, which traps small amounts of minerals, oxygen, and nitrogen inside the ice cube, giving it a cloudy appearance. Therefore, it's normal for the ice to be white and foggy.

      Ice maker makes small, cloudy, dirty, or clumped ice https://www.samsung.com/us/support/troubleshooting/TSG01001688/

      The ice maker can make 10 pounds of ice a day; it can only hold 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. The ice maker can make approximately two trays of ice every 3 hours.

      Ice maker is not working
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide them with this number (1144941380) when you message us to help our team pull up your information.

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Capacity

    Argento Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice, we are a family of 5 and we can fit things easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in my opinion that my family and I are truly enjoying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Michael

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome just want the wife wanted to make her kitchen compleate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Really nice refrigerator. Definitely worth..

    I would recommend this to a friend

  • Waiting for resolution…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dented door upon delivery…. They said that they had put an order in for a new panel but haven’t heard from them yet…. Almost One week later….

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 28cu ft French Door Refrigerator is just what we were looking for!

    I would recommend this to a friend

  • perfect for everything

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge the flex zone is awesome and it keeps everything nice and cold

    I would recommend this to a friend
Page 62, Showing 1,221-1,240 of 2,194 reviews
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