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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2189 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,189 reviews
  • Rated 5 out of 5 stars

    Great spacious fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best choice! Very happy with space and function. Recommend this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new home. Fits and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has a lot of room in it. Perfect for large families.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge, love the fingerprint proof feature.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great to hear that you're loving the features of this fridge. Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet & easy to clean really like the flex drawer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance salesman was extremely helpful. We love our new refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator Happy With Our Purchase!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would Like To Thank Best Buy For Excellent Customer Service. The Delivery Crew did an Excellent Job contacting Us Before the Delivery. The Two Delivery Techs were very Impressive from Start to Finish,Practicing Safety Protection and installing Our New Refrigerator and answering all Questions. We are very pleased with Best Buy and will shop there in the Future!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This fridge is a great option.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title suggests, this fridge is a good one so far. The advantage of the middle door versus just having a three-door fridge is that you don't need to open the whole fridge to access the highly used items, and its at a perfect height for our three year old to go get her own fruits and berries, which she loves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge. Fit perfect, and keeps e wry thing cold!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had zero issues with this refrigerator to date.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    For now Everything works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now Everything works fine no complain, the delivery was perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung French Door Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the refrigerator meets the need and is very much like the one it replaced which I loved. It does seem a little smaller internally but measured the same cu ft.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is well designed and fits my needs perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience was good but it my refrigerator was delivered at home that would have been icing on cake.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator and it is amazing! It works perfectly! We love it

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good , my daughter love it ! But the ice it not clear at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Specious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good Delivery guys were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Roomy. I love the extra drawer. Holds stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    good fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has good space,flexzone lets u to get snacks witout open the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 3 out of 5 stars

    It's a good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good as far as keeping cold and the middle drawer is awesome for like water bottles the only thing that I don't like about it is that the ice maker in the top takes up a lot of real estate for the refrigerator part freezer is ok but smaller than it looks

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mitch,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator did not meet the required spaces needed. We will surely notate this feedback for better products and options in the future.

      For future reference, I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/

      To know more about the product please see the specification guide:
      https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/rf28r7201sgaa/RF28R7201SR.PDF

      Tips for an organized refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/RF28R7201SR/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144427432

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung