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Customer Ratings & Reviews

  • Front. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • 10 YEAR WARRANTY ON THE COMPRESSOR 10 YEAR ENERGY SAVINGS LESS NOISE DURABILITY
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • Alt View 12. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a full-size refrigerator with a FlexZone drawer that has four temperature settings. The refrigerator is stocked with various food items, including apples, oranges, sandwiches, and milk. The apples are placed in the upper section of the refrigerator, while the oranges are located in the middle section. The sandwiches are placed in the lower section, and the milk is stored in the refrigerator's door compartments. The refrigerator is organized and well-stocked, showcasing the versatility of the FlexZone drawer.
  • The image features a large, metallic refrigerator with a clean, empty interior. It is a full-size refrigerator with a freezer on the bottom, and it has a total of 12 shelves for storage. The refrigerator is currently empty, with no food or items visible inside.
  • The image shows a large, silver, two-door refrigerator with its doors open, revealing a well-stocked interior. The refrigerator is filled with various food items, including multiple bottles, oranges, and broccoli. The bottles are located in different sections of the refrigerator, with some placed on the upper shelves and others on the lower shelves. The oranges are placed in the middle of the refrigerator, while the broccoli is located towards the bottom right side. The refrigerator appears to be a full-size model, providing ample storage space for a family's groceries.
  • The image features a stainless steel ice dispenser with a water dispenser on top of it. The dispenser is built into the wall and has a silver finish. The water dispenser is located above the ice dispenser, and both are part of a refrigerator.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including several bottles of drinks and a variety of vegetables. There are also multiple bowls containing different types of food. The refrigerator is organized in a way that allows for easy access to the items, making it a convenient and functional appliance for storing and preparing meals.
  • The image features a white refrigerator with two bottles of water placed on the shelves. The refrigerator is filled with various fruits and vegetables, including apples, oranges, and bananas. The fruits and vegetables are organized in the refrigerator, with some placed in the bottom drawer and others on the shelves. The refrigerator appears to be a full-size model, providing ample storage space for the items.
  • Alt View 19. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including apples, oranges, and milk. There are also several bottles placed throughout the refrigerator, along with a sandwich and a bowl. The refrigerator is organized and ready to be used, showcasing a diverse selection of food and drinks.
  • The image shows a refrigerator with its door open, revealing a variety of food items stored inside. The refrigerator is filled with different types of food, including yogurt, frozen items, and other perishable goods. The refrigerator is well-stocked, indicating that the owner is well-prepared for meals and snacks.
  • Alt View 22. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a fingerprint resistant surface, which is designed to prevent fingerprints from being left on the surface. This is particularly useful in high-touch areas, such as refrigerator doors, where fingerprints can be easily visible and may require frequent cleaning to remove. The fingerprint resistant surface is made of stainless steel, which is known for its durability and resistance to stains and fingerprints.
  • The image features a large refrigerator with its door open, revealing a variety of food items inside. The refrigerator is filled with bottles, including water and juice, as well as broccoli and carrots. The refrigerator is also equipped with a digital display, which provides information about the temperature and humidity inside. The refrigerator is a part of a larger kitchen setup, which includes a sink and an oven.
  • The image features a kitchen with a large metallic refrigerator and a cell phone. The cell phone is displaying a graph showing energy usage for the refrigerator. The refrigerator is positioned in the middle of the kitchen, and there is a bowl on the countertop nearby. The kitchen also includes a sink and a dining table with chairs. The scene is set in a modern kitchen with a focus on energy efficiency and monitoring.
  • SAMSUNG : DE A ...
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Samsung Bespoke 4-Door Refrigerators video 2 minutes 59 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model:
RF28R7201SR
SKU:
6323216
Highly rated by customers for:
$1,799.99
Save $900
Comp. Value: $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2194 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,194 reviews

  • Samsung French Door Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the refrigerator meets the need and is very much like the one it replaced which I loved. It does seem a little smaller internally but measured the same cu ft.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Everything that you would want in one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    First week and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New house. New fridge. Perfect size for our growing family and very efficient

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Congratulations on your new home and thank you for making your family a part of the Samsung family! ^Lo Samsung

  • Pros mentioned:
    Drawer functionality

    Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, pleanty of room inside, middle drawer is great for drinks or cold cuts

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey, Carl! I'm delighted to hear that the spacious design of this fridge is perfect for your home. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Drawer functionality

    Very roomy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the middle drawer for kids snacks & that it can be refrigerator space!

    I would recommend this to a friend

  • G

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people helped me with the whole process and the delivery, very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, this was exactly what I was expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome thus far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools and freezes well. Looks great with my matching other appliances

    I would recommend this to a friend

  • First Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung fridge is very spacious with all kinds of places to put things

    I would recommend this to a friend

  • Samsung French Dood Flex Zone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung flex zone idea is great. Love the multifunction of the refrigerator. I find however that the main storage of the fridge is limited on space, especially for taller items.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality
    Cons mentioned:
    Ice maker performance

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator. The drawer does make a difference. The only downside is the ice maker is very slow.

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend

  • Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience was good but it my refrigerator was delivered at home that would have been icing on cake.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying this fridge. My family is happy.

    I would recommend this to a friend

  • Shelf spacing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall refrigerator. Only hang up is the odd spacing of shelves put tall containers in odd places of the refrigerator. Tall bottles are hard to conveniently get in and out.

    I would recommend this to a friend

  • Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very spacious and I like the control of temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    So far so good. No problems.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time with no difficulties. So far frig works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was better than expected. Deliver guys were great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of space. Like how you can have 3 different temp zones!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge,great value, great look inside and out

    I would recommend this to a friend

  • Fantastic fridge, impossible to easily clean.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was new design thought into making all the little cracks and crevices of this thing accessible. You have to pry it apart from the manufacturing brackets in order to get in to all the spots that collect liquid and pieces of food. You have to be if superhuman strength press those pieces together to unlock them. There was no intention on Samsung's part to make this a good user experience, especially if you want to maintain some sort of hygiene.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Eddie, I can certainly understand how frustrating that can be. Samsung manufacturers different products with different features, and it is only through feedback from customers like yourself that we are able to make our products better. I have attached a link to a guide for caring for your refrigerator (https://bit.ly/33nCKHa). If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144088845) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

Page 67, Showing 1,321-1,340 of 2,194 reviews
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