Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2189 reviews
(2,189 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lot of space. Like how you can have 3 different temp zones!
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for, and the color I needed. Went looking at another big box store and they didn't have the color I wanted. dog gone it if Best Buy didn't have what I needed.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Fantastic fridge, impossible to easily clean.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was new design thought into making all the little cracks and crevices of this thing accessible. You have to pry it apart from the manufacturing brackets in order to get in to all the spots that collect liquid and pieces of food. You have to be if superhuman strength press those pieces together to unlock them. There was no intention on Samsung's part to make this a good user experience, especially if you want to maintain some sort of hygiene.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Eddie, I can certainly understand how frustrating that can be. Samsung manufacturers different products with different features, and it is only through feedback from customers like yourself that we are able to make our products better. I have attached a link to a guide for caring for your refrigerator (https://bit.ly/33nCKHa). If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144088845) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Design
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge,great value, great look inside and out
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would buy again! On yime delivery...
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Perfect fridge for a family!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space and format! Easy for kids and adults to use!
I would recommend this to a friend Rated 5 out of 5 stars
We like the 2022 updated model of our new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water Dispenser is better than our previous model. Older model leaked few drops of water after released but this new model stops as soon as pressure from cup is released from lever. More interior shelf space because ice maker takes up less space.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really loved the Fridge! Samsung never disappoints me!
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Purty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge that matches perfect w my kitchen
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Refrigerator - Tuscan Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 1 out of 5 stars
Avoid... unreliable and questionable warranty
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and installed in mid June 2020. Fridge was good. Doesn't fingerprint and has a decent layout. Ice maker and water is nice. We were happy with it. If you asked me to review a few months ago I would probably give 4 or 5 stars. December 2020, ice maker has issues. Its malfunctioning, leaking and then freezing on the unit, creating too much ice, does not chop the ice anymore, etc. I contacted the support line and they give me a troubleshooting guide, but I can't even do it because its frozen stuck. They are sending someone out next week, but they told me my warranty expired November 2020... a mere 5 months after purchase? They told me not to worry and they'll waive parts and labor, but I'm really worried long term about this fridge. Our last fridge lasted nearly 20 years and this one is having problems within 6 months. Not to mention it is relatively expensive. At least, at this price, you expect it to last a single year without issue. Not a good sign. I'll update the review for better or worse. And I'm really hoping the support desk misspoke when they said there is a 5 month warranty. I was under the impression it was 1 or 2 years at least.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator. I am glad to see that you are headed in the right direction with seedy repair from our Certified Technicians. Your warranty is based off your purchase date. Any time within the first year you can provide us with your Bill of Sale and we can update your warranty in our system. Thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Great fridge for a family of 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge, a space for everything, easily accessible.
I would recommend this to a friendRated 5 out of 5 stars
Stay at home mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It's very spacious shelves are set in a way that gives the opportunity to have everything very organized. Freezer has so much space over all one of my best purchases.
I would recommend this to a friendRated 5 out of 5 stars
Samsun Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsun Refrigerator 28 inch has the upper shelf with a hinge and an adjustable shelf which is not to easy to adjust . The water/glass setup outside refrigerator is very convenient and the water cubes are the right size for the water flasks that my family uses and water bottles . I would recommend this model to others .
I would recommend this to a friend- Pros mentioned:Drawer functionality
Rated 3 out of 5 stars
Good bargain fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is alright, the separate drawer is cool. Slow to make ice, ice stops when you open the right side fridge door ( can’t do ice and get water pitcher out of other fridge door)... nice looking though and flexible shelving.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Marcus! Thanks so much for letting us know what you think of the refrigerator! We're always happy to hear from our customers. ^Jecca
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are a family of five and we needed something bigger than our old side by side this has been the best upgrade we have made
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great Refrigerator w/one flaw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the refrigerator except for the drop down shelf by the ice maker. It has a tendency to slip out of the little button holder at the front if you put anything on that shelf with any weight.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great storage. Multi facet areas. Beautiful construction.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good and excellent and nice and perfect so easy and best
I would recommend this to a friend Rated 5 out of 5 stars
GREAT REFRIGERATOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I AM LOVING MY NEW SAMSUNG REFRIGERATOR THE LIGHTING INSIDE IS AMAZING I HAVE ONLY HAD IT A COUPLE OF WEEKS AND HAD ONLY ONE PROBLEM THE GUYS THAT DELIVERED IT DIDN'T LEAVE ME THE SHIMS TO LEVEL THE DOORS THEY ARE IN THE BOX WITH THE DOOR AND DRAWER HANDELS MAKE SURE YOU GET THEM, THEY ARE HARD TO FIND.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge came in extremely handy, the icemaker and water are the best tasting in the house, better than our built-in primary fridge. The transition drawer works great for drinks, and the folding arrangements in the fridge let you put any size of pizza or tray in there among with any number of bottles pitchers jugs you name it.
I would recommend this to a friend




























