Customer Ratings & Reviews

We love our new fridge. The two young men that came and assisted with the installment of our new fridge were very friendly and even helped us set up our drawers and throw away our trash. I am very pleased and I would recommend this 10 out of 10!!

I love having the deli drawer in it. I also love the bottom freezer and the drawer in it. Gives me a place to put my sheets of cookies prior to baking. Much easier to manipulate items to find space in this style over a side-by-side.

Love the size, the look, and the functionality. Would have liked a ‘drip cup’ below the water spout, but not a big deal. Also wish the lever for the water/ice pushed from the bottom, rather than the top- would make it easier to fill bottles.

The main problem with this refrigerator is the water has to be turned off to change the filter. I'm unable to get behind the refrigerator without removing the handles which is unacceptable.

This fridge was built well and seemed to have nice reliability. The ice maker is great and pumps out lots of ice. The downside is the ice maker takes a lot of space in the fridge area. We had an LG before that died after 7 years so we made a rush decision to purchase this one. We ended up selling this one and getting the LG fixed because the interior space was much more functional on the LG. Overall nice fridge, just make sure the space meets your needs first...go look at the store to compare and see for yourself.

I love this fridge. Lots of space, foldable shelves inside is great. Freezer space is big and the Flex drawer awesome

the 2 drawers at the bottom are very conventient, but opening the freezer drawer too often creates ice in there

Make so easy to organize. I will buy this product again.

Owned this refrigerator for a few weeks now so as of now I cant give the most honest review just yet but for now it has been great. I don't love the spacing of the shelves but the are manageable. I will update this review in the future if needed.

All is good, had a dent in the bottom drawer, but we did the delivery so I figure there would be a dispute and did not mention. We did get the 5 year extended warrentee but have no idea how to file a service. Olease advise

I’m satisfied for the price. But could had better customer service with more knowledge about the fridge. It did take over 72 hours for freezer to cool which was unexpected and sent quite the panic.

This is a nice fridge, and the wifi alerts are helpful. We used to have a Whirlpool that was similar and had more water functions (automatic dispensing) which we miss.

I upgraded from a Bosch french door refrigerator that is a bit smaller than this Samsung and also doesnt have the fridge drawer. The drawer alone was worth the upgrade...keeping all of our beverages in the drawer really keeps the main compartment cleaner and easier.

I like the fridge, but the storage in the door is a waste unless you have short things. You can only put tall things on the right side at the bottom. Can’t put anything tall on the top door compartment cause it won’t close. The left side of the door is a waste cause of the ice maker. I had an older model and it had more room,but I didn’t have the flex drawer. I had the pantry select so the door compartments were bigger. But the ice machine stopped working about 1 1/2 years after owning it. So I hope this fridge the ice machine doesn’t go out. The freezer makes some loud noises sounding like ice dropping but it’s not. So far working well just wish the door design was better

Don't buy this refrigerator. It has a terrible ice maker that I have heard is the subject of a class action suit against Samsung presently. The ice sticks then drops suddenly or sometimes water trickles out of the ice maker. We can't use the crushed ice option or it will get stuck and back up and ice goes all over inside the main compartment and/or out onto the floor. The ice maker takes up a huge amount of space in the main compartment, too. The way the shelving is constructed is very unhandy. We tried various configurations and it always seems that there is wasted space and a lack of space at the same time. The "snack drawer" is handy, but definitely not a necessity. I wish we had gone with the LG, like we had previously. It had a great water/ice dispenser, lots of room (the ice maker is in the door) and an extra ice maker in the freezer compartment. I am so disgusted with this Samsung refrigerator that when we needed to replace our washer and dryer recently, I wouldn't even look at the Samsung models. We'll never buy another one. Save your money!

The product itself is now good however when it was initially delivered it was dented around the compressor and we needed to call for a replacement

Best buy from Best Buy! Got a great deal on THE refrigerator my wife wanted. Prompt friendly delivery to boot! So far very pleased with this purchase.

Overall great. We love it. So much room. Only thing is trying to get the bottom glass off to clean it is a little bit troublesome.

This refrigerator is huge and offers lots of place. I love freezer storage place. This was a gresr purchase coming from old school side by side

Been good so far read may have ice maker problems so far so good.Never use crushed ice feature,Plenty of space