Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2189 reviews
(2,189 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Fridge update
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice/water maker outlet has no light or removable tray to catch drips. Not as much fridge room as expected.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
French Door Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space inside. freezer partition I love it. adjustable selves are really handy when you have to put larger item inside.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Design
Rated 1 out of 5 stars
Did NOT get cold!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bias on this one tra saxtion ad i had a bad seed out if the patch. Loved the fridge a d its features. Very sleek and plenty of stirage but had it for 2 days and it would not get cold! Sansubg custoner service was bot the greatest.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Garfield, we understand the importance of a working refrigerator at home. We are here to help you.
Below is a link to help you diagnose if your refrigerator is not cooling. Click on the embedded word and watch the full video.
Refrigerator or freezer is not cooling at all
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146119571) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Drawer functionality, Overall performance
Rated 5 out of 5 stars
Love this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, our fridge is working beautifully. Really like the flex drawer as we put all our beverages in it. The ice maker and water dispenser works great. No issues yet.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Samasung 28 cu ft 4-dr refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door that has the ice maker and water is kind of wasted space but other than that the only problem with it is that there are no shelf liners anywhere for it. But it has lots of space for the freezer.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 1 out of 5 stars
Ice maker is broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im dissapointed. I had problems with the ice maker on my old fridge. It was freezing up more than average and when using the drawer to tske ice out it would drop ice on the floor. So decided to get a new fridge. Purchased this samsung fridge and the ice maker is so loud everytime it drops ice it wakes my infant up who is sleeping behind closed door in his room! Also instead of ice cubes like i have it set to, it is dropping crushed ice and its so crushed the acrual crushed setting dropps bigger pieces! If it wasnt for so much hassle with getting it thru the door in the house i would be returning it day 3. But i guess it is what it is. Just sucks i wasted over $2k
No, I would not recommend this to a friend Rated 4 out of 5 stars
Middle Drawer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues with the delivery but those are getting resolved. The middle drawer does not work well in the freezer mode. May have service to see if the refrigerator has an y problems causing that.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Easy to see and grab everything as compared to side by side refrigerators. My only con is that some of the shelving is short so it’s only good for smaller containers - not a lot of bottle storage on doors.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Convenient and looks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space inside and number of areas and compartments makes it easy too organize separating products while controlling zone temps. Had a nice sleek look too.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator, the features are well thought out and functional. A lot of extra space for big items.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung has another hit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge…it’s easy to access most parts of both refrigerator and freezer. Admittedly, I haven’t figured out why this device needs its own WiFi network, but that’s not to say the fridge is all we wanted in food storage.
I would recommend this to a friend- Pros mentioned:Capacity, Drawer functionality
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung refrigerator has plenty of room, the cooling drawer with adjustable settings is useful for many items.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge fits everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Love the comparments. Ice machine makes both cubed and crushed ice.
I would recommend this to a friendRated 5 out of 5 stars
Kinda worried about Samsung brand!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Samsung refrigerator and got it yesterday 4/09/22. I’ve heard that Samsung brand in appliances are bad. I pray in Jesus name that this brand will be a good one! Love my refrigerator!
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this one from the Best Buy at Legacy 1604 and 281. Great customer service. The refrigerator itself has a lot of space in the freezer section I don’t particularly like he organization of he space up top. However is a great refrigerator
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Excellent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something that has a lot of storage capacity and this is definitely it! During the holidays, my fridge is always packed with leftovers (just the way I like it), so it was important to have a fridge that not only looks great but has a lot of room inside. I am very pleased with the look of the fridge. I love the black stainless steel and it really does add a special "pop" to my kitchen. The flexzone is also an awesome feature to have. Lots of options with this fridge and plenty of freezer space too.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
awesome fridge!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome fridge. the best buy delivery team left much to be desired though, created a lot of issues for me that took Samsung to resolve. On the plus side Samsung support was amazing and fixed the issues on the first try.
I would recommend this to a friendRated 5 out of 5 stars
Real Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a frig so we looked at best Buy. They had a better deal than the rest of the big box stores and the side benefits made our decision real easy. We have the geek squad for a year and the credit card saved us 10%. Every thing works fine and we are real happy.
I would recommend this to a friendBrand response from Samsung
Posted .We are happy to hear that you've had such a great experience and have found the perfect fridge for you! Thank you for choosing Samsung. ^Lo
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. The center refrigerator drawer is a wonderful feature for finding smaller items. The drawers glide with ease and it holds so much food. The freezer drawers configuration make finding items easily
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Refrigerator - Tuscan Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect for my lifestyle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has all the features I needed for my family. It has an ice maker that actually makes a good amount of ice. Not like my LG which never worked right. Love the space and the drawer. Perfect for kid snacks, water bottles, etc.
I would recommend this to a friend




























