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  • Front. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • 10 YEAR WARRANTY ON THE COMPRESSOR 10 YEAR ENERGY SAVINGS LESS NOISE DURABILITY
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • Alt View 12. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a full-size refrigerator with a FlexZone drawer that has four temperature settings. The refrigerator is stocked with various food items, including apples, oranges, sandwiches, and milk. The apples are placed in the upper section of the refrigerator, while the oranges are located in the middle section. The sandwiches are placed in the lower section, and the milk is stored in the refrigerator's door compartments. The refrigerator is organized and well-stocked, showcasing the versatility of the FlexZone drawer.
  • The image features a large, metallic refrigerator with a clean, empty interior. It is a full-size refrigerator with a freezer on the bottom, and it has a total of 12 shelves for storage. The refrigerator is currently empty, with no food or items visible inside.
  • The image shows a large, silver, two-door refrigerator with its doors open, revealing a well-stocked interior. The refrigerator is filled with various food items, including multiple bottles, oranges, and broccoli. The bottles are located in different sections of the refrigerator, with some placed on the upper shelves and others on the lower shelves. The oranges are placed in the middle of the refrigerator, while the broccoli is located towards the bottom right side. The refrigerator appears to be a full-size model, providing ample storage space for a family's groceries.
  • The image features a stainless steel ice dispenser with a water dispenser on top of it. The dispenser is built into the wall and has a silver finish. The water dispenser is located above the ice dispenser, and both are part of a refrigerator.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including several bottles of drinks and a variety of vegetables. There are also multiple bowls containing different types of food. The refrigerator is organized in a way that allows for easy access to the items, making it a convenient and functional appliance for storing and preparing meals.
  • The image features a white refrigerator with two bottles of water placed on the shelves. The refrigerator is filled with various fruits and vegetables, including apples, oranges, and bananas. The fruits and vegetables are organized in the refrigerator, with some placed in the bottom drawer and others on the shelves. The refrigerator appears to be a full-size model, providing ample storage space for the items.
  • Alt View 19. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including apples, oranges, and milk. There are also several bottles placed throughout the refrigerator, along with a sandwich and a bowl. The refrigerator is organized and ready to be used, showcasing a diverse selection of food and drinks.
  • The image shows a refrigerator with its door open, revealing a variety of food items stored inside. The refrigerator is filled with different types of food, including yogurt, frozen items, and other perishable goods. The refrigerator is well-stocked, indicating that the owner is well-prepared for meals and snacks.
  • Alt View 22. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a fingerprint resistant surface, which is designed to prevent fingerprints from being left on the surface. This is particularly useful in high-touch areas, such as refrigerator doors, where fingerprints can be easily visible and may require frequent cleaning to remove. The fingerprint resistant surface is made of stainless steel, which is known for its durability and resistance to stains and fingerprints.
  • The image features a large refrigerator with its door open, revealing a variety of food items inside. The refrigerator is filled with bottles, including water and juice, as well as broccoli and carrots. The refrigerator is also equipped with a digital display, which provides information about the temperature and humidity inside. The refrigerator is a part of a larger kitchen setup, which includes a sink and an oven.
  • The image features a kitchen with a large metallic refrigerator and a cell phone. The cell phone is displaying a graph showing energy usage for the refrigerator. The refrigerator is positioned in the middle of the kitchen, and there is a bowl on the countertop nearby. The kitchen also includes a sink and a dining table with chairs. The scene is set in a modern kitchen with a focus on energy efficiency and monitoring.
  • SAMSUNG : DE A ...
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Samsung Bespoke 4-Door Refrigerators video 2 minutes 59 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model:
RF28R7201SR
SKU:
6323216
Highly rated by customers for:
Your price for this item is $1,899.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2189 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,189 reviews

  • Amazing open box pricing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. I have had issues with Bestbuy but they always get resolved and they are beyond fair with pricing

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is designed very nice. Very compact, but at the same time very spacious inside. The color is beautiful.

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    good looking Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Refrigerator. Quiet, works as should. Looks great in black stainless steel.

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend

  • Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No water lights, would be nice to see at nught when getting water

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so far. Not thrilled when you consider the price point. The Bluetooth doesn’t work and the techs can’t even figure it out. Lots of space though!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues using Bixby on your Samsung Refrigerator. Bixby is a Samsung’s intelligence platform, and you can control the product with your
      voice. To use the voice command feature, you must connect the product with the
      SmartThings app on your phone. For products that do not recognize voice directly
      from the product, you can use the Bixby on your smartphone to control some of the
      functions of your product after connecting to the app
      Thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Ice maker performance

    Nit too sure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but..... it has problems with the ice maker area it drips water and i am not sure why

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you for your review and for loving the product. Our sincere apologies that your fridge experiences leaks, which is not ideal. I understand how important it is for you to fully utilize the ice maker's potential.

      I recommend following the steps in these links below to help you with this concern:

      Leaks from the dispenser:
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas

      How to prevent and stop water leaks from your refrigerator:
      https://www.youtube.com/watch?v=uU6XADBosVo

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number 1144872558 to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Chrystel Samsung

  • Cons mentioned:
    Ice maker performance

    Overall good, but disappointing for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall product is good, with plenty of space and organizational capacity. The fit on the french doors and drawers is disappointing; right door is visibly lower than left even after a return trip from the installers to adjust. Drawers a little crooked as well. Ice dispenser makes a lot of noise when making ice and tends to shoot cubes out in odd directions frequently missing the glass. It's just not the quality that you would expect for almost $3K.

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good, bottom freezer is interesting

    No, I would not recommend this to a friend

  • Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was very professional and fast. Will be buying more appliances from best buy

    I would recommend this to a friend

  • Great size bigger than it looks in store

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looked a lot smaller in store since there were several other around. Looks more amazing in the house than it does in store when it was next to my other fridge it just towered over it. It shows the current temperature of all three levels of the Fridge.

    I would recommend this to a friend

  • Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!!! Good price. Had all the features i wanted. Especially love the organization of the space.

    I would recommend this to a friend

  • Beautiful Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful and the team who delivered it were fantastic! They were quick, respectful of our home and super friendly! Would definitely recommend this product and the Best Buy team!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Happy, I appreciate you taking the time to share your feedback on your new Samsung Refrigerator. I am so happy to hear the unit is treating you well. We thank you for choosing Samsung in your home and welcome you to our family. ^Brad Samsung

  • Best in its Segment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great product from Samsung. Was able to purchase it at a great price during the Labor Day deals@2023

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Overall performance

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love the middle drawer for miscellaneous items.

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend

  • Great fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, only complaint is there is no light for the water/ice dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this fridge a few weeks now and we absolutely love it. The temperature stays consistent and the ice maker produces a ton. The color is really nice and fingerprints are minimal. The delivery guys were fantastic.

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Size

    Best Ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one I have ever had. Spacious, well organized, adjustable shelves, perfect draw for canned drinks.

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend

  • Good Fridge, but smudges on the outside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside is supposed to be fingerprint resistant, but it doesn't so smudges everyday all day. Otherwise it is a great fridge.

    I would recommend this to a friend

  • Eight Months and the Freezer Quits Working!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the refrigerator, but the freezer went out today, and we purchased it less than a year ago (8 months, to be exact). I hope Best Buy will see to it that the problem is fixed quickly; otherwise, I'll be doing a lot of barbequing over the next couple of days.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there sparkhurst, I see that your freezer is not operating properly on your Samsung Refrigerator and know that this is very time sensitive. I would like to provide some assistance to ensure your unit is only working properly. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/
      if your issues persists, please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143493871. We would like to thank you for choosing our Samsung family. ^Brad Samsung

  • My frige

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frige has everything we need plenty storage space

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    I would recommend this to a friend
Page 73, Showing 1,441-1,460 of 2,189 reviews
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