Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2189 reviews
(2,189 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Size
Rated 5 out of 5 stars
Great Fridge. Really Big!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space and looks great. Check ALL your measurements. Had to take apart doors and drawers to get into the house.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dispenser takes awhile to switch to different settings. Doors do not slide closed all the way
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Jac1, congratulations on your new Samsung Refrigerator. I appreciate you sharing your ideas with us and look forward to sharing them with our design team to improve future products. We thank you for choosing Samsung and being a part of our family. ^Brad
Rated 5 out of 5 stars
No issues yet!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice and new. Perfect replacement ffor my old whirlpool
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far good and love it, I recommend to friends and family
I would recommend this to a friendBrand response from Samsung
Posted .We are so glad to hear that! We love that you love it! If you have any additional questions or concerns you can reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144064445) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Rated 5 out of 5 stars
Refrigerator Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator was delivered and setup by a very professional and pleasant team.
I would recommend this to a friendRated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my new Samsung fridge what are the different compartments the water in the icemaker it reminds me an old school great job Samsung
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freeze is working perfectly well. No issues yet
I would recommend this to a friendRated 3 out of 5 stars
Would not buy again.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although a large unit, it's configured badly. The door storage is limited to small containers and the shelving is not modular; therefore, it does not accommodate tall items...like maple syrup containers. Would not recommend for a family
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand how you feel if you cannot maximize the space on your fridge. Allow us to help.
Here is a link for tips and tricks to help you organize the fridge and maximize the space.
Tips for an organized Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Camille
Rated 5 out of 5 stars
New tech fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feeling to have a top of the line new appliance. But can be difficult to use without reading owners manual. Funny to think you have to read a manual to figure out how to work a fridge but we’ll worth it.
I would recommend this to a friendRated 5 out of 5 stars
Amazing Product and Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While we are very impressed with the product, the care we received is the true winner here. Amy kept us updated with our delivery status, ensured we got the best deal and was a pleasure to work with. The fridge itself is just down right amazing. Adjustable shelves allow for a variety of products sizes and heights. Digital thermometer on the inside is my favorite add-on.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Amazing fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge with functional storage spaces. For some reason it does not come with a freezer door storage shelf even though it has the anchor points for it. Get it on sale and the value is great.
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this upgrade to our kitchen the freezer drawer organizes so much more conveniently
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this refrigerator! Middle drawer is perfect for canned drinks!
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its too early to decide the quality of the product, but no issues. So far so good.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there! Thanks for the honor of being a part of your home! We are confident that your new refrigerator will continue to impress you! ^Shay
- Pros mentioned:Size
Rated 5 out of 5 stars
Cool Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, quiet and spacious refridgerator. Very prompt and professional installers.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there NiceAppliance, I am glad to see that you are having such a great experience with your Samsung Refrigerator. We are happy for you and welcome you to our Samsung family. ^Brad
Rated 4 out of 5 stars
Dent in door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the side doors has a dent in it and i would like it replaced.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was concern about delivery since it’s so large. Never been so impressed with the two men. They took the doors off both the frig and house entrance. The way they moved the frig and carried it was amazing.
I would recommend this to a friendRated 5 out of 5 stars
The Best from Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales service and right on time delivery. Best all the way around.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 4 door refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets my requirements as specified. Installation was handled very professionally by Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Love the Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this frig, we had one in our former home. When we moved we purchased an LG frig for the new home, that was a mistake. The LG died after almost 2 years.
I would recommend this to a friend




























