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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2189 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,189 reviews
  • Rated 3 out of 5 stars

    What The Bin?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Unfortunately Samsung decided to stop including the Bin that goes on the backside of the Freezer Drawer. All the features to attach/hold the Bin are there, just not the Bin. Annoying!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Beautiful fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks great. Lots of space and organization.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Not terrific

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this fridge however didn’t realize there’s no try where it disposes ice/water. And it makes such a mess. The ice jumps everywhere and water always pours out when getting ice. Also the middle drawer ices up. Oh and let’s not forget it’s a nightmare to pull out the shelf’s for cleaning.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142856061. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    New fregerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy's were very nice, but they didn't hook up water lines I thought they were suppose to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the option of flex zone can be used either way

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our new gas stove and refrigerator. However, the installers brought back the fridge line and gas line for the stove and we never received a credit? There were no instructions with the samsung stove on how to set the clock. (we googled it). And we are unable to change the temperature settings on the refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ralphie,

      Thank you for sharing your experience with our refrigerator and stove. Samsung always intends to provide great products and satisfaction to our customers. And I apologize if there were no instructions with the Samsung stove on how to set the clock and if you are unable to change the temperature settings on the refrigerator.

      The temperature in the refrigerator may rise if you open the door frequently or put a large amount of food into the refrigerator. If this happens, the temperature display blinks until the refrigerator returns to the specified temperature settings. Please check on this link to more about your concern.
      https://www.samsung.com/us/support/answer/ANS00080450/

      You may want to be guided by this simulator for the step-by-step process of changing the temperature. Please click on Controlling the Temperature and choose if it is for the fridge or freezer.
      http://publish.samsungsimulator.com/simulator/625a8b3b-9080-4024-983d-d64d5e04b3b5/

      Moving forward here are other options to speak with our representatives for further assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Stay safe,

      Reference Ticket Number: 1144359978

      ^Mila Samsung

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Love the FlexZone drawer..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So Much Storage Space!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Fridge! We replaced our Side by Side with this and I must say that we have so much more room in both the fridge and freezer. The 3rd drawer has been great for storing canned drinks, bacon, and deli meats. The ice maker makes the perfect sized cubes and the water tastes so fresh with the filter.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Robert, congratulations on your new Samsung Refrigerator. I am happy to hear the unit is treating you well. We appreciate you being a part of our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung refrigerator is working wonderfully. Fruits and vegetables are staying fresher longer. We are very happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice color , we like the middle drawer that can be a freezer or refrigerator.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's wonderful to hear that the features of this refrigerator are meeting all your needs, Dan. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good! MY WIFE LOVES. All her friends ask about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Easy filter replace. Hooks up to WiFi. Sends an alert to my tv if the door is open too long. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. Keeps the temperature consistent. Yup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to access items with multiple storage options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen appliances upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best appliances you can find! Affordable prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent Company! Profissional to use and to assem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Company! Profissional to use and to assemble !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item, I waited 4 years, now i feel like this part of my goals is complete. READY FOR THE NEXT 4

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gloomy but hoping for the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on 8/1 and on 8/25 I was called while on Vacation to be informed that the NEW refrigerator hasn’t working. I assumed a breaker tripped (I’m a journeyman electrician in the local IBEW). Upon arrival I find power @ the receptacle but no working refrigerator. Call Best Buy and they say Samsung wants me to CALL THEM. AFter 1.25hrs I’m told the earliest they can get to me is Thursday when beat buy was saying 24hrs. Anyways it worked great until it didn’t. I upgraded from a 3 door model similar and it’s still going (thank god for now but dang does the new model stink)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my new fridge!! I can finally see and reach everything at ease!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Love, we are happy for you and your new purchase of your Samsung Refrigerator. I am glad that this machine worked so perfectly for your needs. We would like to welcome you to our growing Samsung community. ^Brad Samsung

  • Rated 5 out of 5 stars

    post

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do not like wasting my time making me put my thoughts just to post a review so here is my required 50 characters.

    I would recommend this to a friend