Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2189 reviews
(2,189 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Terrible Bestbuy service!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful! Bestbuy service has become so cheap - unimaginable!!!! they came today and dumped the refrigerator in my garage, promised to come back in few minutes and that's it...never returned. To relocate the old fridge, I removed the door etc., took off from work, spent so much time to make it convenient but ultimately neither they install the fridge nor relocated the fridge. After spending hours on phone, they rescheduled the installation 4 days later, went to store to meet the representative to explain such a bad treatment but all in vain so far. No one will even return call- they all shows their helplessness. Horrible experience, stressed me out - now the fridge is lying in the garage and I have to park my car outside!!! not acceptable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144710329.
-Noraina
Rated 5 out of 5 stars
Tuscan Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted. The color matches perfectly and the flex storage is pretty cool
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Refrigerator - Tuscan Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Only for outdoor use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the space and the design. We do NOT love the "firecrackers going off in the kitchen" popping and cracking at all hours. It's enough to wake you up from a dead sleep, like rocks and firecrackers combined. It's TERRIBLE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having some concerns with your Samsung Refrigerator. I have located some helpful information about the noises you are hearing. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and large refrigerator. Like how easy access to all area. Would highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space and ice maker works great. Fast delivery
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 1 out of 5 stars
Great design. Awful product.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turn around and run! Do not be mesmerized by the beauty of this product. In less than two weeks, we are returning our second Samsung refrigerator. After 10 days the freezer went out on the first refrigerator. Today, the replacement was delivered. The delivery folks plugged it in and left. It now wreaks of leaking Freon. I have never been so disappointed with a product.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit! Easy to put together. Samsung fridge is a great product.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super product and great buy.. would recommend this fridge as its the best............
I would recommend this to a friendRated 5 out of 5 stars
Great Condition
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my best purchase in 2020, the price was fair and the product was in condition.
I would recommend this to a friendRated 5 out of 5 stars
28 Too big for French door refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good refrigerator for the money plus it was on clearance
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Love my Samsung!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. There is so much face to put all the stuff inside. A lot of our visitors also commented on how beautiful this refrigerator looks because its black steel finish.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great value, great lights, great for beginners
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, easy to use. Great ice maker. Love the 10 year warranty .
I would recommend this to a friendRated 5 out of 5 stars
Purchased as a gift for my Sister.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my Sister. She seems very happy with the refrigerator. Thank you
I would recommend this to a friendRated 5 out of 5 stars
Refig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to delivery Dec 22nd. Excited to have 2 ice makers.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
We love our new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this refrigerator is so big it's got plenty of storage I love the 3 drawers the water ice or crushed ice options are easy to use and it was everything that we thought it would be
I would recommend this to a friend Rated 5 out of 5 stars
Very efficient and ten year compressor warranty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife really loves it and we are pleased it comes with a ten year compressor warranty from Samsung.
I would recommend this to a friendRated 4 out of 5 stars
Good refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only negative is that it does collect fingerprints despite advertisement.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with us, Bamagirl07. We are excited to hear that you're enjoying this refrigerator. ^Lo
Rated 5 out of 5 stars
Plenty room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far extremely happy with this purchase. Plenty storage room and keeps up with our ice usage.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my New Refrigerator,the personal and Delivery was Excellent.Thanks
I would recommend this to a friendRated 5 out of 5 stars
the best fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, good quality the delivery was excellent they place the fridge in the kitchen.
I would recommend this to a friend




























