Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2189 reviews
(2,189 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Never go wrong with Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and great color. Looks great, feels great and crushed ice is the best ice!!!
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery movers were great. Respectful and very careful. They were in and out.
I would recommend this to a friendRated 5 out of 5 stars
Cute
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Niceeeeeeeeeeeeeeeereeerreeeeeeeeeeeeeeeeeeeeeeeeee
I would recommend this to a friendRated 5 out of 5 stars
Love
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was scared purchasing my 1st fridge, but I must admit best decision I have made.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy to use lots of space can create in side to fit your needs
I would recommend this to a friendRated 5 out of 5 stars
New electronic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good. All my vegetable and fruits stay fresh longer.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Easy to operate and use. Fits in perfectly
I would recommend this to a friendRated 5 out of 5 stars
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a great fridge so far. I really like it!!Great Fridge
I would recommend this to a friendRated 5 out of 5 stars
good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good . happy to buy these brand .will recomend to friends to buy at best buy
I would recommend this to a friendRated 5 out of 5 stars
Samsung is the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect refrigerator... very big .... has more space .... Samsung is the best
I would recommend this to a friendRated 5 out of 5 stars
Love my refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was perfect except that instead of two weeks wait I had to wait 4 weeks.
I would recommend this to a friendRated 5 out of 5 stars
love this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this fridge! the ice maker is huge!!! the adjustable shelves are awesome
I would recommend this to a friendRated 5 out of 5 stars
Spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way there’s a lot of space and four doors
I would recommend this to a friendRated 5 out of 5 stars
Samsung 28 Cu. Ft. 4Door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife Loves new refrigerator! Freezer space much better organized.
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, delivery was great very friendly love it
I would recommend this to a friendRated 1 out of 5 stars
Samsung is crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far….the interior light, ice maker and water don’t work AND now it’s room temperature in the frig! REALLY BIG PEICE OF CRAP is what I bought. I will NEVER EVER BUY Samsung kitchen appliances AGAIN!! They SUCK at making them!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand how important it is to have a reliable appliance at home. Let us help you with your refrigerator.
Please select the appropriate step from the list of troubleshooting methods for your malfunctioning ice maker and click the embedded words.
Samsung ice maker is not working.
https://www.samsung.com/us/support/troubleshoot/TSG10002387/?msockid=08e6a45904c26b1f3477b061055f6aec
Here is a link for troubleshooting steps for your water dispenser that doesn't work, kindly choose the one that matches and click the embedded words.
Samsung refrigerator water dispenser issues.
https://www.samsung.com/us/support/troubleshoot/TSG10003791/
The user manual is available here; please refer to page 71 for troubleshooting instructions for your heated refrigerator.
User manual.
https://downloadcenter.samsung.com/content/UM/202504/20250411081703937/DA68-03833A-09_IB_AW3-14_AA_EN_MES_CFR.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149880495) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Rated 5 out of 5 stars
Excellent choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has everything!!!!!! We absolutely love it!
I would recommend this to a friendRated 5 out of 5 stars
Person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Unfortunately it took over a month to get delivered
No, I would not recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! We have tried to get a fridge since December from Lowes...went to best buy and they ordered it and we had fridge the next week! Love all the options and the black stainless steel.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color and I am surprised how much room there is in the refrigerator part and the freezer. So far everything is running smoothly, but I haven’t had that long. Right now, I would not hesitate to purchase this product again.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend




























